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For Companies At a Glance
- Tasks: Make outbound calls, generate leads, and engage with decision-makers.
- Company: Join a forward-thinking contact centre with a supportive culture.
- Benefits: Earn from £12.50 per hour plus commission, flexible hours, and 24 days holiday.
- Why this job: Boost your career in telemarketing while enjoying fun team activities and rewards.
- Qualifications: Experience in telemarketing or sales, confident communication skills, and self-motivation.
- Other info: Clear progression routes and regular incentives to keep you motivated.
Location: Shirley, Solihull
Hours: Full-time or Part-time
Pay: From £12.50 per hour commission
About Team
Telemarketing Team Telemarketing Ltd is an established and forward-thinking contact centre, delivering professional telemarketing services since 2000. We work across the public, private and third sectors, providing high-quality outbound campaigns including lead generation, appointment setting, surveys, awareness campaigns and database cleansing. Our contact centre is staffed by experienced telemarketers supported by on-site trainers, continuous development, and a genuinely supportive culture. We reward performance properly and recognise effort, consistency, and teamwork.
The Role
We are looking for confident and resilient Telemarketing Executives to join our team. You’ll be making outbound calls to businesses on behalf of our clients, engaging senior decision-makers and delivering results. This role can be full-time or part-time, offering flexibility while still rewarding performance.
Key Responsibilities
- Making outbound calls to businesses on behalf of our clients
- Generating qualified leads and booking sales appointments
- Conducting telephone surveys
- Updating and validating company data
- Working to agreed dial and performance targets
Skills & Experience Required
- Previous experience in a similar outbound telemarketing or sales role
- Comfortable achieving 175 dials per day (campaign dependent)
- Confident speaking to senior decision makers (MD, FD, HRD, Marketing Directors)
- Clear, professional telephone manner and strong spoken English
- Good time management and self-motivation
- Able to work well independently and as part of a team
- Must live within a commutable distance of Shirley, Solihull
Progression Opportunities
There is a clear progression route for those who want it:
- Telemarketing Executive
- Senior Telemarketing Executive
- Team Leader
Each step comes with different pay structures and increased responsibility.
Pay & Commission
Hourly rate from £12.50
Transparent and fair commission structure
Weekly and monthly bonuses
Commission typically ranges from:
- £125 – £225 per month
- £1,500 – £2,700 per year, depending on hours worked
Targets are adjusted fairly to reflect part-time hours, holidays, and sickness.
Benefits & Culture
- 35.5 hour full-time working week (not 40)
- Flexible part-time options available
- 24 days holiday + bank holidays (32 days total, pro rata)
- Birthday holiday after 1 year’s service
- Regular incentives, awards and recognition
- Weekly office quizzes and team activities
- “Star of the Week” and “Star of the Month” awards
- Star of the Month receives an extra afternoon off
- Staff Loyalty Scheme
We value long-term commitment and recognise service milestones:
- 1 year: Extra pre-booked birthday holiday (Friday closest to your birthday)
- 5 years: Additional annual leave + generous gift
- 10 years: Further annual leave increase + generous gift
Telemarketing Executive in Solihull employer: Concept Technical
Contact Detail:
Concept Technical Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telemarketing Executive in Solihull
✨Tip Number 1
Get to know the company before your interview! Research Telemarketing Team and understand their services and culture. This will help you tailor your responses and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your pitch! Since you'll be making calls to senior decision-makers, it’s crucial to sound confident and professional. Role-play with a friend or family member to get comfortable with your delivery.
✨Tip Number 3
Show off your resilience! In telemarketing, rejection is part of the game. Be ready to discuss how you've handled tough situations in the past and what strategies you use to stay motivated.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Telemarketing Executive in Solihull
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Telemarketing Executive role. Highlight any previous experience in telemarketing or sales, and don’t forget to showcase your ability to engage with senior decision-makers!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Mention why you’re a great fit for our team and how your skills align with what we’re looking for.
Show Off Your Communication Skills: Since this role involves making outbound calls, it’s crucial to demonstrate your clear and professional telephone manner in your application. Use strong, confident language that reflects your communication style.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Concept Technical
✨Know the Company Inside Out
Before your interview, take some time to research Telemarketing Team Telemarketing Ltd. Understand their services, values, and culture. This will not only help you answer questions more effectively but also show that you're genuinely interested in the role.
✨Practice Your Pitch
As a Telemarketing Executive, you'll need to be confident on the phone. Practice your introduction and how you would engage with senior decision-makers. Role-playing with a friend can help you refine your approach and boost your confidence.
✨Showcase Your Resilience
The role requires a resilient attitude, especially when making numerous outbound calls. Be prepared to discuss how you've handled rejection or challenging situations in the past. Highlighting your ability to bounce back will impress the interviewers.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, progression opportunities, or what success looks like in this role. This shows your enthusiasm and helps you determine if the company is the right fit for you.
