At a Glance
- Tasks: Welcome guests, manage reservations, and ensure a memorable stay.
- Company: Stunning beachfront hotel on the beautiful Isles of Scilly.
- Benefits: £2,400/month, free accommodation, meals included, and seasonal return opportunity.
- Other info: Perfect for those seeking a peaceful outdoor lifestyle, not a party scene.
- Why this job: Experience island life while delivering exceptional guest service in a unique setting.
- Qualifications: Previous receptionist experience preferred; friendly and professional attitude essential.
The predicted salary is between 2400 - 2400 £ per month.
Are you looking for an adventure? This could be the perfect opportunity! If you've ever dreamed of working somewhere truly unique, this could be the perfect opportunity to spend a season living and working on the beautiful Isles of Scilly. We are looking for an experienced Hotel Receptionist to join the team at a stunning beachfront hotel on St Martin’s, Isles of Scilly. This is a fantastic opportunity for someone who enjoys delivering excellent guest service, has a warm and professional manner, and takes pride in creating a memorable first impression.
As the first person many guests will meet when they arrive at the hotel, personal presentation is extremely important. You will be a key ambassador for the hotel and will play an important role in ensuring guests feel welcomed, valued and looked after from the moment they arrive. Whether you're looking for a seasonal adventure, a change of scenery or an opportunity to experience life somewhere truly special, this could be an excellent fit.
What You Need to Know
- Previous experience working as a Hotel Receptionist is preferred
- Experience using Rezlynx or Opera would be highly advantageous
- You will have excellent personal presentation and a professional, welcoming manner
- You will be confident communicating with guests face-to-face, by telephone and via email
- You will need to make your own way to Penzance, Cornwall, at your own expense
- You will be required to stay on the Isles of Scilly for the duration of the seasonal contract
- The hotel closes for the winter at the end of October 2026. There is an opportunity to return for the 2027 season
What We're Looking For
- Has a genuine passion for hospitality and exceptional guest service
- Understands the importance of making a great first impression
- Has excellent personal presentation and a professional approach
- Is friendly, approachable and confident when dealing with guests
- Has excellent attention to detail and organisational skills
- Can remain calm and professional when working under pressure
- Is a team player who is happy to support other departments when required
- Takes pride in their work and is committed to providing an outstanding guest experience
- Has a positive, flexible and adaptable attitude
- Enjoys a peaceful, outdoor lifestyle – this role is better suited to someone looking for a unique island experience rather than a party lifestyle
Your Role
As a Hotel Receptionist, you will be responsible for providing a warm and professional welcome to guests and ensuring their stay gets off to the best possible start. Your responsibilities will include:
- Welcoming and checking guests into the hotel
- Checking guests out and processing payments
- Dealing with guest enquiries and requests. Taking and managing reservations. Answering telephone calls and emails
- Providing information about the hotel and the local area
- Liaising with housekeeping, food & beverage and other hotel departments
- Dealing with any guest issues or concerns in a professional manner
- Maintaining accurate guest records and reception administration
- Ensuring the reception area and your personal presentation are always maintained to a high standard
- Delivering consistently high levels of customer service throughout the guest journey
The Perks
- £2,400 per month plus Monthly gratuities
- Free live-in accommodation. Three meals a day provided
- The opportunity to work in a truly stunning island location
- Opportunity to return for the 2027 season
Ready for an Adventure? If you're an experienced hotel receptionist who takes pride in your appearance, enjoys meeting people and delivering exceptional guest service, this could be a fantastic opportunity to spend the season living and working somewhere truly unforgettable. Apply now and start your next adventure on the Isles of Scilly.
Hotel Receptionist employer: Concept Technical
Join our prestigious hospitality team as a Front of House Host, where you will thrive in a high-end environment dedicated to delivering exceptional service. We offer excellent pay rates, gratuities, and a supportive work culture that values your growth, with opportunities for ongoing training and the potential for permanent employment after the season. Experience a rewarding role that not only allows you to showcase your passion for customer service but also provides a two-week Christmas break to recharge.
StudySmarter Expert Advice🤫
We think this is how you could land Hotel Receptionist
✨Get in Early: Embrace the Seasonal Rush
In hospitality, seasonal hiring can be a bit of a frenzy, so make sure you’re applying early. Keep an eye on when local businesses like cafés and restaurants ramp up for holiday seasons or summer rushes. We can help you stay ahead by tracking application windows—don’t miss out!
✨Join Local Hospitality Groups
Tap into local hospitality communities online or through social media. Groups on Facebook or platforms like MeetUp can be goldmines for seasonal job opportunities. Engage with these communities—join discussions, share your eagerness, and you could snag a gig before it’s even advertised!
✨Show Your Face: Walk-Ins Matter
In hospitality, nothing beats a good ol' walk-in. Visit local establishments and introduce yourself. Bring along a flashy CV and maybe even drop a line about why you’re keen to work there. Sometimes just chatting with the manager can score you an interview on the spot!
✨Use Seasonal Hiring Platforms
Look for platforms that specialise in seasonal positions in the hospitality sector. Websites dedicated to summer jobs or Festival employment can offer unique roles that align with your interests. Don't forget to apply through our website too—companies like Concept Technical are constantly looking for enthusiastic seasonal workers like you!
We think you need these skills to ace Hotel Receptionist
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service game, your customer service skills are your bread and butter. Make sure your CV highlights any relevant experience you have in restaurants, cafés, or similar environments, emphasizing your ability to handle busy situations and provide excellent service.
Seasonal Availability is Key:Since this is a seasonal role, we're looking for candidates who are flexible with their availability. In your cover letter, mention specific times you’re available during the season and any previous seasonal positions you’ve held. This helps us see you as a perfect fit for this temporary gig!
Culinary Knowledge Can Set You Apart:If you have any culinary certifications or training, be sure to feature them prominently in your application. Knowing your way around a kitchen or having food safety certifications could give you an edge over other candidates when applying for a role at Concept Technical.
Make It Personal:When applying through our website, use your cover letter to share why you’re passionate about working with Concept Technical. Draw on any personal experiences you have in the hospitality scene and how they inspired you to apply for this seasonal role. We love a personal touch!
How to prepare for a job interview at Concept Technical
✨Know Your Menu Inside Out
With a seasonal role in hospitality-food-service, it’s super important to familiarise yourself with the menu. Be ready to chat about your favourite dishes, special ingredients, and any dietary considerations people might have. This shows you're passionate and prepared to provide excellent service right from the start!
✨Brush Up on Your Customer Service Skills
In hospitality, customer service can make or break the experience. Think of scenarios where you've gone the extra mile for a guest, or how you've handled challenges with a smile. Prepare a few stories that highlight your ability to connect with customers, solve problems, and create a welcoming atmosphere.
✨Flexibility is Key
Seasonal roles often require us to be flexible with our hours and responsibilities. During the interview, be prepared to discuss your availability and willingness to adapt. Highlighting your ability to jump into different roles, whether it’s serving or kitchen support, can really set you apart.
✨Showcase Your Team Spirit
Hospitality thrives on teamwork, especially in busy seasons. Prepare to share experiences where you collaborated with colleagues to create a seamless experience for guests. If you've got any examples where you helped to lift team morale during busy shifts, mention them! It’s all about showing that you can contribute positively to the work environment.
