Quality Process Engineer - Foundry in Stourbridge

Full time role 40Hrs

Direct Report: Quality Manager, Functional: Manufacturing Director, Managing Director, Technical Manager, Operations Management, foundry supervision and leading hands, Office and Finance manager.

Responsible subordinates/deputy: Quality Technicians

Assisting the company’s efforts to maintain and develop continuous product quality improvement by generating, controlling, monitoring, reporting and reviewing quality data to identify and communicate trends. Head RCA teams in the identification and resolution of quality issues and concerns raised, using Quality tools such as 5 whys, 8D and corrective action tracking tools. Maintain communication of internal and external rejects to stakeholders implementing process controls. Recording and control of internal and external rejects and their disposition. Conducting scrap and customer return reviews. Generation of quality documents such as quality alerts/SOP etc. Upkeep of quality data and reporting to the business. Physical measurement, using basic inspection equipment such as verniers, height gauges etc. Audit processes across the business to ensure compliance to process.

Essential requirements:

• Knowledge and experience of quality systems and standards whilst adopting analytical methods to assist in maintaining and improving quality performance.
• Ability to connect and operate at all levels of the business.
• Good communicator with attention to detail and the ability to influence change and drive improvement.

Advantageous skills:

• Proven technical foundry knowledge associated with production processes, foundry capabilities and controls for high integrity ductile iron.
• Ability to facilitate Lean / Root cause analysis projects.
• IATF 16949 / ISO 9001 Awareness.

Duties and responsibilities:

• Maintaining a culture of quality which is at the forefront of improving product quality.
• Assist in promoting and articulating a culture of quality and implementing the necessary processes and systems to support quality improvement.
• Promote continual improvement and process excellence through quality first culture.
• Embedding improvement into all process activities.
• Participate in quality initiatives to ensure accountability for performance, whilst creating a culture of ownership where all employees can evaluate their own performance.
• Contribute towards maintaining efforts to ensure quality is understood.
• Identify opportunities to utilise performance data to help drive quality awareness, decision making and improvement processes.
• Promote customer-centric focus to help ensure the customer specific requirements are always at the centre of the operation.
• Incessant drive and motivation towards improving the overall customer experience.
• Support the overall development of cultural values of being customer-focused and orientated.
• Assist in the drive towards exceeding expectations.
• Promoting awareness of how the company is perceived from the outside and supporting culture of change clearly communicating the company’s vision and values.
• Provide support to help engage and mentor employees at all levels and assist in the development of skills to fulfil the quality aspects of their roles.
• Identification and elimination of potential sources of error through identification of root cause analysis, adoption of quality improvement tools and methods to solve problems.
• Ensure quality performance data is reported efficiently and effectively.
• Facilitate proactive solutions by collecting and analysing quality data.
• Promote teamwork and work groups to implement quality improvement initiatives.

Essential functions of the position include, but are not limited to:

• Excellent communication skills and teamwork.
• Computer and Microsoft literate.
• Ability to record data and report to the business.
• Maintenance of all quality data and reporting.
• Ability to control internal and external rejects and tracker systems to enable them to be readily matched to customer debit notes.
• Working safely with equipment and wearing the correct PPE at all times.
• Bringing to the attention of the foundry management any practice that you consider unsafe or illegal anywhere within the company.
• At all times, ensure that the company’s Health and Safety and Environmental policy is understood, communicated and upheld.

Support the Quality Manager in the following:

• QMS and compliance.
• Certification processes.
• Instil quality system controls for any process changes, suppliers and materials.
• Drive targeted improvement to eliminate non-conformances.
• Optimise quality system aspects of foundry processes.
• Controlling and tracking effectiveness of improvements and corrective actions.
• Identifying product, process and manufacturing improvements.
• Reducing variability in casting quality through active pursuit of improvements to our quality system and process controls.
• Devise procedures to inspect and report quality issues and concerns.
• Manage Standard work documentation (SOP) One point lesson (OPL).
• Develop documentation to support the product development.
• Participate in customer audit visits and assessments.
• Teamwork.
• Participate in cost reduction exercises.
• Participating in product design and introduction.
• Implementation of best practice.

This job description is not exhaustive and may be revised, as necessary.