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- Tasks: Join Hotpoint as a Trainee Field Service Engineer and work hands-on with appliances.
- Company: Hotpoint is a trusted global leader in household appliances, dedicated to quality and service.
- Benefits: Enjoy competitive pay, a company van, 20 days holiday, and access to exclusive discounts.
- Why this job: Experience world-class training, clear career progression, and the chance to make a real impact.
- Qualifications: Passion for customer service, UK driving license, and some electrical knowledge required.
- Other info: This role offers dynamic training combining workshops and real-world practice.
The predicted salary is between 18600 - 23400 £ per year.
Job Description
Ignite Your Future as a Trainee Field Service Engineer with Hotpoint!\\n\\nAre you ready to jump-start your career with a global leader in household appliances? Hotpoint, a brand trusted around the world, is giving YOU the chance to train, qualify, and work as a Trainee Field Service Engineer.\\n\\nIf you're passionate about learning, love working with your hands and are ready to meet new challenges every day, this opportunity is calling your name!\\n\\nWhat's the Role About?\\n\\nThis is no ordinary role! If you love mechanics, electrics, from gadgets to engines, enjoy being on the road, and thrive in customer-facing roles, then our Academy is the place for you.\\n\\nTake the wheel!
Drive your very own Hotpoint van to customers' homes\\nShow your skills! Diagnose, repair, and test appliances to bring them back to life\\nBe the face of Hotpoint! Deliver fantastic customer service\\nStay sharp!
Keep your tools and stock in top-notch shape ready to go\\nLevel up! Promote Hotpoint's incredible productsWe offer hands-on training that's as dynamic as the role itself, combining workshops, classroom sessions, and real-world practice. By the end, you'll be ready to tackle any household appliance issue like a pro!\\n\\nWhat It Takes to Join Our Team\\n\\nThink you've got what it takes?
Here's what we're looking for:\\n\\nA passion for great customer service with energy and attention to detail.\\nA full manual UK driving licence and the right to work in the UK.\\nElectrical background / qualifications highly desireable, some electrical knowledge essential\\nPhysical fitness to handle heavy appliancesWhat's in It for You?\\n\\nGet ready to love your job! Here's what's on offer:\\n\\nPay: £28,000.00 – £29,500.00 (daily rate equivalent paid via an Umbrella company) + commission + overtime.\\nA fully equipped company van and fuel card\\n20 days holiday + bank holidays\\nAccess to Perkbox for discounts, treats, and more.\\nFirst-class training for the very best start in a new career.A chance to land a permanent role with even more perks, bonuses, and benefits!\\n\\nTraining: Your Roadmap to Success!\\n\\nOur Academy ensures you're supported every step of the way:\\n\\n2-Day Induction: Welcome to HQ! You'll get your kit, learn safety essentials, and meet the team.\\nShadow an Expert: Hit the road with an experienced engineer to see what the job's really like.\\nPhase 1 Training: 3 weeks of in-depth learning at our training centre.\\nOn-the-Job Practice: up to 6 months to perfect your skills in the real world.\\nPhase 2 Training: Wrap up with another 2 weeks of training to unlock a new skill.\\n\\nWhy Hotpoint?\\n\\nImagine a role where you:\\n\\nReceive world-class training from expert engineers & trainers\\nEnjoy a clear progression path with endless opportunities to grow.\\nHave the security of working with a trusted global brand.\\nEarn great rewards while doing something you love.Your Adventure Starts Here!\\n\\nThis isn't just a job-it's a career that's exciting, rewarding, and full of possibilities.
Join the Hotpoint family, where your enthusiasm, skills, and passion will be celebrated every step of the way.\\n\\nJob Ref: WPCA24
Trainee Field Service Engineer employer: Concept Resourcing
Contact Detail:
Concept Resourcing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Field Service Engineer
✨Tip Number 1
Familiarize yourself with Hotpoint's products and services. Understanding the appliances you'll be working with will not only boost your confidence but also impress the hiring team during your interview.
✨Tip Number 2
Showcase your customer service skills! Since this role involves direct interaction with customers, think of examples from your past experiences where you provided excellent service or resolved issues effectively.
✨Tip Number 3
Highlight any relevant electrical knowledge or qualifications you have. Even if you don't have formal qualifications, demonstrating a passion for learning about electrics can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your physical fitness and ability to handle heavy appliances. Being able to demonstrate your readiness for the physical demands of the job will show that you're serious about the role.
We think you need these skills to ace Trainee Field Service Engineer
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand what being a Trainee Field Service Engineer entails. Familiarize yourself with the responsibilities and skills required, such as customer service, mechanical knowledge, and the ability to work with appliances.
Tailor Your CV: Customize your CV to highlight relevant experience and skills that align with the job description. Emphasize any previous work in customer service, mechanical or electrical backgrounds, and your passion for hands-on work.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific reasons why you want to join Hotpoint and how your skills and experiences make you a great fit for the Trainee Field Service Engineer position.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Concept Resourcing
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service. Share examples from your past experiences where you went above and beyond to help a customer, as this role heavily emphasizes customer interaction.
✨Demonstrate Your Technical Knowledge
Since an electrical background is highly desirable, be prepared to discuss any relevant qualifications or experiences you have. Brush up on basic electrical concepts and be ready to explain how they apply to household appliances.
✨Highlight Your Problem-Solving Skills
This role involves diagnosing and repairing appliances, so be ready to talk about times when you've successfully solved problems. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Ask Insightful Questions
Prepare thoughtful questions about the training process and career progression within Hotpoint. This shows your genuine interest in the role and helps you understand what to expect if you join their team.
