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- Tasks: Become a Trainee Field Service Engineer, diagnosing and repairing household appliances.
- Company: Join Hotpoint, a trusted global leader in household appliances.
- Benefits: Enjoy hands-on training, a company van, and dynamic work experiences.
- Why this job: Embrace challenges, learn new skills, and deliver fantastic customer service every day.
- Qualifications: Passion for customer service, attention to detail, and a full UK driving licence required.
- Other info: This role combines workshops, classroom sessions, and real-world practice for comprehensive training.
Ignite Your Future as a Trainee Field Service Engineer with Hotpoint! Are you ready to jump-start your career with a global leader in household appliances? Hotpoint, a brand trusted around the world, is giving YOU the chance to train, qualify, and work as a Trainee Field Service Engineer. If you're passionate about learning, love working with your hands and are ready to meet new challenges every day, this opportunity is calling your name! What's the Role About? This is no ordinary role! If you love mechanics, electrics, from gadgets to engines, enjoy being on the road, and thrive in customer-facing roles, then our Academy is the place for you. Take the wheel! Drive your very own Hotpoint van to customers' homes Show your skills! Diagnose, repair, and test appliances to bring them back to life Be the face of Hotpoint! Deliver fantastic customer service Stay sharp! Keep your tools and stock in top-notch shape ready to go Level up! Promote Hotpoint's incredible productsWe offer hands-on training that's as dynamic as the role itself, combining workshops, classroom sessions, and real-world practice. By the end, you'll be ready to tackle any household appliance issue like a pro! What It Takes to Join Our Team Think you've got what it takes? Here's what we're looking for: A passion for great customer service with energy and attention to detail. A full manual UK driving licence and the right to work in the UK. A love for all things mechanical, electrical, or engineering (experience is a bonus!). Physical fitness to handle heavy appliancesWhat's in It for You? Get ready to love your job! Here's what's on offer: Pay: £25,397.00 – £27,000.00 (daily rate equivalent paid via an Umbrella company) + commission + overtime. A fully equipped company van and fuel card 20 days holiday + bank holidays Access to Perkbox for discounts, treats, and more. First-class training for the very best start in a new career.A chance to land a permanent role with even more perks, bonuses, and benefits! Training: Your Roadmap to Success! Our Academy ensures you're supported every step of the way: 2-Day Induction: Welcome to HQ! You'll get your kit, learn safety essentials, and meet the team. Shadow an Expert: Hit the road with an experienced engineer to see what the job's really like. Phase 1 Training: 3 weeks of in-depth learning at our training centre. On-the-Job Practice: up to 6 months to perfect your skills in the real world. Phase 2 Training: Wrap up with another 2 weeks of training to unlock a new skill. Why Hotpoint? Imagine a role where you: Receive world-class training from expert engineers & trainers Enjoy a clear progression path with endless opportunities to grow. Have the security of working with a trusted global brand. Earn great rewards while doing something you love.Your Adventure Starts Here! This isn't just a job-it's a career that's exciting, rewarding, and full of possibilities. Join the Hotpoint family, where your enthusiasm, skills, and passion will be celebrated every step of the way. Apply now to start your journey to become a fully qualified Field Service Engineer with Hotpoint
Trainee Field Service Engineer employer: Concept Resourcing
Contact Detail:
Concept Resourcing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Field Service Engineer
✨Tip Number 1
Familiarize yourself with Hotpoint's products and services. Understanding the brand and its offerings will not only help you during the interview but also show your genuine interest in the role.
✨Tip Number 2
Highlight any hands-on experience you have, whether it's through hobbies or previous jobs. This role is all about working with your hands, so showcasing your practical skills can set you apart.
✨Tip Number 3
Prepare to discuss customer service scenarios. Since this position involves direct interaction with customers, being able to demonstrate your ability to handle various situations will be crucial.
✨Tip Number 4
Show enthusiasm for learning and development. The training program is dynamic, so expressing your eagerness to grow and adapt will resonate well with the hiring team.
We think you need these skills to ace Trainee Field Service Engineer
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Trainee Field Service Engineer position. Understand the key responsibilities and required skills, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience related to mechanics, electrics, or customer service. Even if it's informal or from hobbies, showing your passion and skills in these areas can make a big difference.
Show Your Enthusiasm: Express your excitement about the opportunity to work with Hotpoint. Mention why you are passionate about household appliances and how you look forward to learning and growing in this role.
Proofread Your Application: Before submitting your application, carefully proofread your documents. Check for spelling and grammar errors, and ensure that your contact information is correct. A polished application reflects your attention to detail.
How to prepare for a job interview at Concept Resourcing
✨Show Your Passion for Mechanics
Make sure to express your enthusiasm for mechanics and electrics during the interview. Share any relevant experiences or projects that demonstrate your hands-on skills and interest in working with appliances.
✨Highlight Customer Service Skills
Since this role involves a lot of customer interaction, be prepared to discuss your previous customer service experiences. Provide examples of how you've gone above and beyond to ensure customer satisfaction.
✨Demonstrate Problem-Solving Abilities
Prepare to discuss scenarios where you had to diagnose and solve problems. This could be related to technical issues or customer complaints. Show that you can think on your feet and handle challenges effectively.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your interest in the role and the company. Inquire about the training process, team dynamics, or future opportunities within Hotpoint to demonstrate your eagerness to grow.
