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- Tasks: Deliver hands-on training on new EPOS systems to hospitality staff and management.
- Company: Join a leading hospitality organisation making waves in the industry.
- Benefits: Enjoy travel perks, meal allowances, and claimable expenses while working flexibly.
- Why this job: Be part of an exciting project that shapes the future of hospitality training.
- Qualifications: Experience in senior management or EPOS training is essential; strong communication skills required.
- Other info: Significant travel across the UK with overnight stays; flexible shift patterns.
The predicted salary is between 36000 - 60000 £ per year.
Job Title: Hospitality Systems Trainer (EPOS)
Location: UK Wide
Contract Duration: ASAP – October 2025
Rate: Rates variable dependent on experience (double shifts available) + £60 per travel day + 25ppm mileage
Are you passionate about the hospitality industry and have experience in training or senior management?
Our client, a leading hospitality organisation, is looking for experienced Hospitality System Trainers to join their team across the UK. This is an exciting opportunity to work on a variety of training projects, delivering hands-on training on new hospitality systems to staff and management.
Role Overview:
Contract: ASAP- October
Training Locations: Could involve 2 – 3 days training in Oxford, TBC
Training Duties: Deliver training on new EPOS systems, including some elements of configuration, technical support, and troubleshooting.
Shift Patterns: Full-time, with shifts varying week to week (4-5 days per week). Double shifts will be required, and shift patterns may change with short notice.
Travel: Significant travel required across the UK, including regular overnight stays.
Candidate Criteria:
Experience in a senior management position in the hospitality industry, OR, EPOS Engineers with excellent communication skills and training experience within the EPOS / IT industry
Passion for training and coaching others.
Strong ability to deliver customer-focused training with professionalism and approachability.
Experience with Aztec systems .
Strong interpersonal skills, capable of building rapport with employees at all levels.
A reliable vehicle and full UK driving license are essential. Valid MOT and vehicle business insurance will need to be provided
Rates and Benefits:
Day Rate: Rates variable dependent on experience (double shifts available)
Travel Day: £60 per travel day (subject to company travel policy).
Mileage: 25ppm for travel.
Accommodation: Hotels arranged in advance, with meal allowance provided.
Expenses: All travel-related expenses, including parking, tolls, and congestion charges are claimable.
Contract Type: Outside IR35 (payable via umbrella or Ltd company).
Equipment: Candidates are required to provide their own laptop and phone.
This is a fantastic opportunity for an experienced trainer to contribute to an exciting project within the hospitality industry.
Interested?
Please click apply if you are interested in this opportunity or for further information.
Hospitality Systems Trainer employer: Concept Resourcing
Contact Detail:
Concept Resourcing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Systems Trainer
✨Tip Number 1
Familiarise yourself with the specific EPOS systems mentioned in the job description, particularly Aztec systems. Understanding their functionalities and common issues will help you demonstrate your expertise during interviews.
✨Tip Number 2
Network within the hospitality industry by attending relevant events or joining online forums. Engaging with professionals in the field can provide insights into the latest trends and may lead to referrals for the position.
✨Tip Number 3
Prepare to discuss your previous training experiences in detail. Be ready to share specific examples of how you've successfully delivered training and supported staff in adopting new systems, as this will showcase your suitability for the role.
✨Tip Number 4
Highlight your flexibility and willingness to travel extensively. Since the role involves significant travel across the UK, emphasising your readiness to adapt to changing schedules and locations will make you a more attractive candidate.
We think you need these skills to ace Hospitality Systems Trainer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in the hospitality industry, particularly any training or senior management roles. Emphasise your familiarity with EPOS systems and any relevant technical skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for training and coaching others. Mention specific examples of how you've successfully delivered training in the past, and how your interpersonal skills have helped you build rapport with staff.
Highlight Relevant Experience: In your application, clearly outline your experience with Aztec systems or similar EPOS technologies. Detail any previous roles where you provided technical support or troubleshooting, as this is crucial for the position.
Proofread Your Application: Before submitting, carefully proofread your application to ensure there are no spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which is essential in the hospitality industry.
How to prepare for a job interview at Concept Resourcing
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific experiences that highlight your passion and how it drives your approach to training others.
✨Demonstrate Your Training Skills
Prepare to discuss your previous training experiences in detail. Be ready to provide examples of how you've successfully delivered training sessions, particularly focusing on any EPOS systems or technical support you've provided.
✨Highlight Your Interpersonal Skills
Since building rapport is crucial in this role, be prepared to showcase your interpersonal skills. Share anecdotes that illustrate how you've effectively communicated with staff at various levels and fostered a positive learning environment.
✨Be Ready for Flexibility
Given the nature of the job with varying shifts and travel requirements, demonstrate your adaptability. Discuss your willingness to embrace changing schedules and how you manage your time effectively when travelling.