At a Glance
- Tasks: Train hospitality staff on new EPOS systems with hands-on support.
- Company: Join a leading organisation in the vibrant hospitality sector.
- Benefits: Enjoy travel perks, meal allowances, and claimable expenses.
- Other info: Flexible shifts and significant travel across the UK are required.
- Why this job: Make an impact in hospitality while travelling and meeting new people.
- Qualifications: Experience in hospitality management or EPOS training is essential.
The predicted salary is between 36000 - 60000 £ per year.
Location: UK Wide
Contract Duration: ASAP - October 2025
Rate: Rates variable dependent on experience (double shifts available) + £60 per travel day + 25ppm mileage
Are you passionate about the hospitality industry and have experience in training or senior management?
Our client, a leading hospitality organisation, is looking for experienced Hospitality System Trainers to join their team across the UK. This is an exciting opportunity to work on a variety of training projects, delivering hands-on training on new hospitality systems to staff and management.
Role Overview:
Contract: ASAP- October
Training Locations: Could involve 2 - 3 days training in Oxford, TBC
Training Duties: Deliver training on new EPOS systems, including some elements of configuration, technical support, and troubleshooting.
Shift Patterns: Full-time, with shifts varying week to week (4-5 days per week). Double shifts will be required, and shift patterns may change with short notice.
Travel: Significant travel required across the UK, including regular overnight stays.
Candidate Criteria:
Experience in a senior management position in the hospitality industry, OR, EPOS Engineers with excellent communication skills and training experience within the EPOS / IT industry
Passion for training and coaching others.
Strong ability to deliver customer-focused training with professionalism and approachability.
Experience with Aztec systems .
Strong interpersonal skills, capable of building rapport with employees at all levels.
A reliable vehicle and full UK driving license are essential. Valid MOT and vehicle business insurance will need to be provided
Rates and Benefits:
Day Rate: Rates variable dependent on experience (double shifts available)
Travel Day: £60 per travel day (subject to company travel policy).
Mileage: 25ppm for travel.
Accommodation: Hotels arranged in advance, with meal allowance provided.
Expenses: All travel-related expenses, including parking, tolls, and congestion charges are claimable.
Contract Type: Outside IR35 (payable via umbrella or Ltd company).
Equipment: Candidates are required to provide their own laptop and phone.
This is a fantastic opportunity for an experienced trainer to contribute to an exciting project within the hospitality industry.
Interested?
Please click apply if you are interested in this opportunity or for further information.
Hospitality Systems Trainer in Birmingham employer: Concept Resourcing
Join a leading hospitality organisation that values your expertise and passion for training within the vibrant hospitality sector. With a strong commitment to employee growth, you will have the opportunity to work on diverse training projects across the UK, supported by a culture that prioritises collaboration and professional development. Enjoy competitive rates, travel allowances, and the chance to make a meaningful impact while working in an engaging and dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Systems Trainer in Birmingham
✨Tip Number 1
Familiarise yourself with the latest EPOS systems, especially Aztec, as this will be crucial in your training role. Understanding the technical aspects and common troubleshooting issues will help you stand out during interviews.
✨Tip Number 2
Highlight your experience in senior management or training within the hospitality sector when networking. Connect with industry professionals on platforms like LinkedIn to gain insights and potentially get referrals for the position.
✨Tip Number 3
Prepare to discuss your training methodologies and how you engage different learning styles. Being able to articulate your approach to delivering customer-focused training will demonstrate your passion and suitability for the role.
✨Tip Number 4
Since the role involves significant travel, ensure you have a reliable vehicle and are ready to discuss your travel logistics. Showing that you are organised and can manage travel efficiently will be a plus in your favour.
We think you need these skills to ace Hospitality Systems Trainer in Birmingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in the hospitality industry, particularly any training or senior management roles. Emphasise your familiarity with EPOS systems and any relevant technical skills.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for training and coaching others. Mention specific examples of how you've successfully delivered training in the past, especially in hospitality or IT settings.
Highlight Relevant Skills:In your application, focus on your interpersonal skills and ability to build rapport with employees at all levels. This is crucial for a role that involves training diverse teams across various locations.
Prepare for Potential Questions:Anticipate questions related to your training methodology and experience with EPOS systems. Be ready to discuss how you would approach training staff on new systems and handle troubleshooting.
How to prepare for a job interview at Concept Resourcing
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific experiences that highlight your passion and how it drives your training approach.
✨Demonstrate Your Training Skills
Prepare to discuss your previous training experiences in detail. Be ready to provide examples of how you've successfully delivered training sessions, particularly focusing on EPOS systems or similar technologies.
✨Highlight Your Interpersonal Skills
Since building rapport is crucial in this role, be prepared to showcase your interpersonal skills. Share anecdotes that illustrate your ability to connect with diverse groups and adapt your communication style.
✨Be Ready for Travel Discussions
Given the significant travel involved, be prepared to discuss your flexibility and willingness to travel. Mention any previous experiences with travel for work and how you manage logistics effectively.
