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- Tasks: Join us as a Field Service Engineer, maintaining ATMs and handling hardware issues.
- Company: We are a dynamic team focused on IT and ATM services across major UK cities.
- Benefits: Enjoy competitive pay, a company van, fuel card, and potential contract extensions.
- Why this job: This role offers hands-on experience in tech, great teamwork, and the chance to make an impact.
- Qualifications: Previous field service experience and a full UK driving license are essential.
- Other info: Flexible weekend shifts may be required; perfect for those seeking a fast-paced environment.
Location: London, Birmingham, Manchester
Contract Duration: Minimum 2-month contract with potential extension to 3-4 months
Salary: £160 pay Inside IR35
Overtime Hourly Rate: £18.83 per hour
Working Hours: Monday to Friday (On-call weekends may apply)
Working Day: 8.5 hours per day, 30 minute unpaid lunch
About the Role: We are currently seeking experienced IT/ATM Field Service Engineers to join our team. Requirements in London, Birmingham & Manchester on a 2-month minimum contract, with the possibility of extension.
Key Responsibilities:
- Perform first-line maintenance tasks on ATM machines, including card machine swaps and printer calls
- Handle hardware issues related to terminals and printers
- Service up to 5 calls per day
- Van and fuel card provided
Requirements:
- Previous experience in field service or similar technical roles such as Electrotechnical, ATM, and EPOS machines
- Excellent customer service and communication skills
- Ability to work independently and follow established processes
- Must be flexible for weekend on-call shifts if required
- Full UK driving license
- Clear DBS
What We Offer:
- Competitive pay: £160 per day/£18.83 per hour
- Van, fuel card, and stock provided
- Working in a fast-paced, dynamic environment
- Opportunity for contract extension based on performance
How to Apply: Please submit your CV to the Concept team, or give a call.
Field Service Engineer ATM/IT employer: Concept Resourcing
Contact Detail:
Concept Resourcing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer ATM/IT
✨Tip Number 1
Familiarise yourself with the specific types of ATMs and IT systems that you will be working on. Understanding the common issues and maintenance tasks associated with these machines can give you an edge during interviews.
✨Tip Number 2
Highlight your customer service skills in conversations. Since this role involves direct interaction with clients, showcasing your ability to communicate effectively and resolve issues will make you a more attractive candidate.
✨Tip Number 3
Be prepared to discuss your previous field service experience in detail. Think of specific examples where you successfully handled technical problems or provided exceptional service, as this will demonstrate your capability for the role.
✨Tip Number 4
Show your flexibility regarding on-call shifts. Since weekend work may be required, expressing your willingness to adapt to the needs of the job can set you apart from other candidates.
We think you need these skills to ace Field Service Engineer ATM/IT
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in field service roles, particularly with ATMs and IT equipment. Emphasise your technical skills and any previous roles that involved customer service.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the job requirements. Mention your experience with first-line maintenance tasks and your ability to handle hardware issues. Show enthusiasm for the role and the company.
Highlight Flexibility: Since the role requires flexibility for weekend on-call shifts, make sure to mention your availability in your application. This shows you are committed and ready to meet the job's demands.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a technical role.
How to prepare for a job interview at Concept Resourcing
✨Showcase Your Technical Skills
Make sure to highlight your previous experience with ATM machines and any relevant technical roles. Be prepared to discuss specific examples of how you've handled hardware issues or performed maintenance tasks in the past.
✨Demonstrate Customer Service Excellence
Since this role involves direct interaction with customers, emphasise your communication skills and ability to provide excellent service. Share anecdotes that illustrate your problem-solving abilities and how you’ve managed customer expectations.
✨Be Ready for Scenario Questions
Expect questions that assess your ability to handle on-the-job scenarios, such as dealing with a malfunctioning ATM or managing multiple service calls in a day. Practise articulating your thought process and decision-making skills in these situations.
✨Prepare for Flexibility Questions
Given the requirement for weekend on-call shifts, be ready to discuss your availability and willingness to adapt to changing schedules. Highlight any previous experiences where you successfully managed flexible working hours.
