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- Tasks: Support and repair print devices while providing top-notch service to clients.
- Company: Join a leading provider of office technology and IT services.
- Benefits: Enjoy a hybrid work model with hands-on training and growth opportunities.
- Why this job: Be part of a dynamic team that values customer satisfaction and technical expertise.
- Qualifications: Experience as a field engineer with strong mechanical and IT skills is essential.
- Other info: Must be enthusiastic, organized, and ready to tackle challenges in a fast-paced environment.
The predicted salary is between 30000 - 42000 £ per year.
I have a fantastic opportunity to work for a leading provider of office technology and IT services . My clients are looking for skilled light Production Print FSE to cover areas within the Midlands. As this role is a hybrid position you must be happy to support and assist in the refurbishment of print devices too. Responsibilities: Providing the very best service levels to our clients at all times Responding and arriving on clients site promptly and within set SLA response times Repairing any reported device mechanical & i.t. issues, plus provide regular scheduled preventative maintenance calls on equipment Keeping up to date with all manufacturer service bulletins Networking equipment including scanning & document management solutions on all new multi-functional devices sold throughout the product range Take responsibility for all parts stock Providing remote technical phone support to clients, attempting to resolve any problems by phone Time management and fast pace is essential as is being a quick learner, with hands on training Skills/Experience Required: All candidates must have experience as a field based engineer and be enthusiastic, polite, mechanically and i.t. literate, highly organized, plus have good customer communication skills. Problem-solving and identifying faults on mechanical equipment in addition to i.t. issues, is …
Production Print Field Service Engineer employer: Concept Resourcing Careers
Contact Detail:
Concept Resourcing Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Production Print Field Service Engineer
✨Tip Number 1
Familiarize yourself with the latest office technology and IT services, especially in production print. This knowledge will not only help you during interviews but also demonstrate your enthusiasm for the role.
✨Tip Number 2
Network with current or former employees in similar roles. They can provide valuable insights into the company culture and expectations, which can be a great advantage during your application process.
✨Tip Number 3
Practice your problem-solving skills by working on common mechanical and IT issues that field service engineers face. Being able to discuss specific examples of how you've resolved similar problems can set you apart.
✨Tip Number 4
Showcase your time management skills by preparing examples of how you've effectively managed multiple tasks or projects in a fast-paced environment. This is crucial for the hybrid nature of the role.
We think you need these skills to ace Production Print Field Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a field-based engineer. Emphasize your skills in mechanical and IT literacy, customer communication, and problem-solving.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific experiences that demonstrate your ability to provide excellent service and handle technical issues.
Showcase Technical Skills: Clearly outline your technical skills related to print devices and networking equipment. Include any certifications or training that are relevant to the position.
Highlight Time Management Abilities: Since time management is essential for this role, provide examples of how you have successfully managed your time in previous positions, especially in fast-paced environments.
How to prepare for a job interview at Concept Resourcing Careers
✨Show Your Technical Skills
Be prepared to discuss your experience with mechanical and IT issues. Highlight specific examples where you've successfully diagnosed and repaired equipment, as this will demonstrate your hands-on expertise.
✨Emphasize Customer Service
Since the role requires excellent customer communication skills, share instances where you've provided outstanding service. Explain how you handle difficult situations and ensure client satisfaction.
✨Demonstrate Time Management
Discuss how you prioritize tasks and manage your time effectively, especially in a fast-paced environment. Provide examples of how you've met tight deadlines or responded promptly to client needs.
✨Prepare for Problem-Solving Questions
Expect questions that assess your problem-solving abilities. Be ready to walk through your thought process when identifying faults in mechanical equipment or IT systems, showcasing your analytical skills.
