At a Glance
- Tasks: Make outbound calls, generate leads, and book appointments for clients.
- Company: Join a forward-thinking contact centre with a supportive culture.
- Benefits: Earn from £12.50 per hour plus commission, with flexible hours and bonuses.
- Why this job: Engage with decision-makers and develop your sales skills in a dynamic environment.
- Qualifications: Previous telemarketing or sales experience and strong communication skills required.
- Other info: Enjoy 24 days holiday, team activities, and clear career progression opportunities.
The predicted salary is between 26000 - 36000 £ per year.
Providers of Temporary Cleaning Staff to the UK Retail Banking, Beauty & Healthcare Chemists, and Supermarkets.
Hours: Full-time or Part-time
Pay: From £12.50 per hour + commission
About Team Telemarketing
Team Telemarketing Ltd is an established and forward-thinking contact centre, delivering professional telemarketing services since 2000. We work across the public, private and third sectors, providing high-quality outbound campaigns including lead generation, appointment setting, surveys, awareness campaigns and database cleansing.
Our contact centre is staffed by experienced telemarketers supported by on-site trainers, continuous development, and a genuinely supportive culture. We reward performance properly and recognise effort, consistency, and teamwork.
The Role
We are looking for confident and resilient Telemarketing Executives to join our team. You’ll be making outbound calls to businesses on behalf of our clients, engaging senior decision-makers and delivering results. This role can be full-time or part-time, offering flexibility while still rewarding performance.
Key Responsibilities
- Making outbound calls to businesses on behalf of our clients
- Generating qualified leads and booking sales appointments
- Conducting telephone surveys
- Updating and validating company data
- Working to agreed dial and performance targets
Skills & Experience Required
- Previous experience in a similar outbound telemarketing or sales role
- Confident speaking to senior decision makers (MD, FD, HRD, Marketing Directors)
- Clear, professional telephone manner and strong spoken English
- Good time management and self-motivation
- Able to work well independently and as part of a team
- Must live within a commutable distance of Shirley, Solihull
There is a clear progression route for those who want it: Each step comes with different pay structures and increased responsibility.
Pay & Commission
- Hourly rate from £12.50
- Transparent and fair commission structure
- Weekly and monthly bonuses
- Commission typically ranges from: £1,500 – £2,700 per year, depending on hours worked
- Targets are adjusted fairly to reflect part-time hours, holidays, and sickness.
Benefits & Culture
- 35.5 hour full-time working week (not 40)
- 24 days holiday + bank holidays (32 days total, pro rata)
- Birthday holiday after 1 year’s service
- Regular incentives, awards and recognition
- Weekly office quizzes and team activities
- “Star of the Week” and “Star of the Month” awards
- Star of the Month receives an extra afternoon off
- Staff Loyalty Scheme
We value long-term commitment and recognise service milestones:
- 1 year: Extra pre-booked birthday holiday (Friday closest to your birthday)
- 5 years: Additional annual leave + generous gift
- 10 years: Further annual leave increase + generous gift
Many of our team members have been with us for over 15 years — that’s not by accident.
Telemarketing Respresentatiive employer: Concept Resources
Contact Detail:
Concept Resources Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telemarketing Respresentatiive
✨Tip Number 1
Get to know the company before your interview! Research Team Telemarketing and understand their values, services, and culture. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! Since you'll be making outbound calls, it’s crucial to sound confident and professional. Role-play with a friend or family member to get comfortable speaking to senior decision-makers.
✨Tip Number 3
Show off your resilience! In telemarketing, rejection is part of the game. Be ready to share examples of how you've bounced back from setbacks in previous roles to demonstrate your tenacity.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you on their radar. And remember, apply through our website for the best chance!
We think you need these skills to ace Telemarketing Respresentatiive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Telemarketing role. Highlight any previous experience in outbound telemarketing or sales, and don’t forget to showcase your confident communication skills. We want to see how you can engage with senior decision-makers!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team at Team Telemarketing. Be sure to mention your motivation for applying and how your skills align with our values. We love a personal touch!
Showcase Your Achievements: When filling out your application, don’t just list your duties from past jobs. Instead, focus on your achievements! Did you exceed targets? Generate leads? We want to know how you made an impact in your previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward—just a few clicks and you’re done!
How to prepare for a job interview at Concept Resources
✨Know Your Stuff
Before the interview, make sure you understand the role of a Telemarketing Representative. Familiarise yourself with the company’s services and their target sectors. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Practice Makes Perfect
Rehearse common telemarketing scenarios and questions you might face during the interview. Think about how you would engage senior decision-makers and handle objections. Practising with a friend or in front of a mirror can really boost your confidence.
✨Showcase Your Skills
Highlight your previous experience in outbound telemarketing or sales. Be ready to share specific examples of how you've successfully generated leads or booked appointments. This will demonstrate your capability and fit for the role.
✨Be Yourself
During the interview, let your personality shine through. A clear, professional telephone manner is essential, but being personable and relatable can set you apart. Remember, they’re looking for someone who can connect with clients, so don’t be afraid to show your enthusiasm!