Sheltered Housing Alarm Installation & Support Officer – Rugby – £13.91 per Hour
Contract: Temporary, until 18th December 2026
Start Date: 2nd November 2026
IR35 Status: Inside IR35
Job Description
We are currently recruiting for an enthusiastic, reliable and customer-focused Control Centre Operator to join a local authority's Sheltered Housing Team in Rugby.
Please note: This role is predominantly field-based, involving the installation, maintenance and repair of control centre equipment within sheltered housing. Applicants must hold a full UK driving licence, have access to their own vehicle and hold business-use motor insurance.
The successful candidate will help provide a professional, sensitive and responsive service to vulnerable residents and customers connected to the Control Centre.
Key Responsibilities
Install, test, maintain and assist with the repair of emergency alarm and monitoring equipment within sheltered housing properties.
Visit residents to carry out equipment installations, upgrades and repairs.
Respond to incoming emergency and non-emergency calls, taking appropriate action in accordance with established procedures.
Arrange emergency assistance, including contacting ambulance services or organising emergency visits when required.
Activate emergency response procedures where necessary.
Maintain accurate and up-to-date records of residents, equipment, incidents and calls.
Contact existing customers to confirm and update personal information.
Handle enquiries from prospective new customers.
Programme equipment ready for installation and upgrades.
Deliver a professional, compassionate and customer-focused service at all times.
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Sheltered Housing Alarm Installation & Support Officer – Rugby – £13.91 per Hour employer: Concept Resources
At Concept Resources, we pride ourselves on being an excellent employer, offering a supportive work culture that values reliability and independence. Our Leeds location provides a stable evening role with the potential for permanent employment, allowing you to enjoy a balanced work-life schedule while contributing to a clean and welcoming environment for our team. We are committed to employee growth and satisfaction, making this an ideal opportunity for those seeking meaningful and rewarding work.
