At a Glance
- Tasks: Lead the front-of-house concierge service and deliver exceptional customer experiences.
- Company: Join a prestigious corporate site with a focus on high-end customer service.
- Benefits: Earn £19.24 per hour with a temporary contract and Monday to Friday hours.
- Other info: Immediate starts available; great opportunity for career growth in a dynamic environment.
- Why this job: Make a real impact by enhancing workplace experiences for staff and visitors.
- Qualifications: Experience in hospitality or customer service, with strong communication skills.
The predicted salary is between 40000 - 40000 € per year.
Concept Resources are currently recruiting for a professional and customer-focused Lead Concierge to join a prestigious corporate site in Bracknell on behalf of CBRE Limited.
This is an excellent opportunity for an experienced front-of-house professional with strong leadership skills and a background within corporate, hospitality, or high-end customer service environments.
Location: Jealott’s Hill, Bracknell
Contract Details:
- Temporary assignment
- Start Date: 18th May 2026
- End Date: 18th August 2026
- Monday to Friday
- 08:00 – 17:05
- 40 hours per week
Pay Rate: £19.24 per hour PAYE
Duties will include:
- Leading the front-of-house concierge service on site
- Delivering a first-class customer experience to staff and visitors
- Managing visitor arrivals, meeting room coordination, and reception support
- Supporting workplace experience initiatives and VIP visits
- Handling enquiries professionally and efficiently
- Maintaining high presentation standards across reception and communal areas
- Supporting site operations and facilities teams where required
Ideal Candidate:
- Previous experience within concierge, reception, hospitality, or workplace experience roles
- Strong communication and interpersonal skills
- Professional appearance and manner
- Confident dealing with senior stakeholders and visitors
- Able to work independently and lead by example
- Strong organisational and administrative skills
Immediate starts available subject to successful application and compliance checks.
Lead Concierge employer: Concept Resources
CBRE Limited is an exceptional employer, offering a dynamic work environment in Bracknell that prioritises professional growth and a commitment to delivering outstanding customer service. As a Lead Concierge, you will be part of a prestigious corporate site where teamwork and leadership are valued, alongside competitive pay and the opportunity to enhance your skills in a supportive atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Lead Concierge
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality and corporate sectors. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to concierge roles. Think about how you would handle specific scenarios, like managing VIP visits or dealing with difficult enquiries.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss times when you've led a team or improved customer service. Employers love to see candidates who can take charge and inspire others.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who want to make a difference in the workplace experience.
We think you need these skills to ace Lead Concierge
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight your previous roles in concierge, reception, or hospitality. We want to see how your background aligns with the Lead Concierge position, so don’t hold back on those relevant experiences!
Tailor Your Application:Take a moment to customise your application for this specific role. Use keywords from the job description to show us you understand what we're looking for and how you fit the bill.
Be Professional Yet Personable:Since this role is all about delivering a first-class customer experience, let your personality shine through while maintaining professionalism in your written application. We love a friendly tone!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey to becoming our next Lead Concierge.
How to prepare for a job interview at Concept Resources
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Lead Concierge role. Familiarise yourself with the key responsibilities like managing visitor arrivals and delivering a first-class customer experience. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
As a Lead Concierge, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team or managed a situation. This could be anything from coordinating a busy reception area to handling VIP visits. Be ready to discuss how you can lead by example.
✨Dress to Impress
First impressions matter, especially in a front-of-house role. Dress professionally and ensure your appearance reflects the high standards expected in a corporate environment. This not only shows respect for the interviewers but also gives them a glimpse of how you would present yourself to clients and visitors.
✨Prepare Questions for Them
Interviews are a two-way street, so come prepared with thoughtful questions about the company culture, team dynamics, and expectations for the Lead Concierge role. This shows your enthusiasm for the position and helps you gauge if the company is the right fit for you.
