Concept Resources are recruiting an experienced Customer Service Advisor to join Solihull Metropolitan Borough Council in a busy contact centre.
You will handle enquiries via face-to-face, telephone, email and online chat, providing accurate information on council services and processing payments while maintaining records.
This temporary, office-based position requires a professional, communicative approach and the ability to resolve issues at first contact where possible.
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Council Customer Service Advisor – Office Based employer: Concept Resources
At Concept Resources, we pride ourselves on being an excellent employer, offering a supportive work culture that values reliability and independence. Our Leeds location provides a stable evening role with the potential for permanent employment, allowing you to enjoy a balanced work-life schedule while contributing to a clean and welcoming environment for our team. We are committed to employee growth and satisfaction, making this an ideal opportunity for those seeking meaningful and rewarding work.
