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- Tasks: Make outbound calls, generate leads, and engage with decision-makers for our clients.
- Company: Join Team Telemarketing, a forward-thinking contact centre with a supportive culture.
- Benefits: Earn from Ā£12.50 per hour plus commission, with flexible hours and 32 days holiday.
- Why this job: Boost your career in a dynamic environment with clear progression opportunities.
- Qualifications: Previous telemarketing or sales experience and strong communication skills required.
- Other info: Enjoy regular incentives, team activities, and recognition for your hard work.
The predicted salary is between 26000 - 39000 Ā£ per year.
Location: Shirley, Solihull
Hours: Full-time or Part-time
Pay: From Ā£12.50 per hour + commission
About Team Telemarketing
Team Telemarketing Ltd is an established and forward-thinking contact centre, delivering professional telemarketing services since 2000. We work across the public, private and third sectors, providing high-quality outbound campaigns including lead generation, appointment setting, surveys, awareness campaigns and database cleansing.
Our contact centre is staffed by experienced telemarketers supported by onāsite trainers, continuous development, and a genuinely supportive culture. We reward performance properly and recognise effort, consistency, and teamwork.
The Role
We are looking for confident and resilient Telemarketing Executives to join our team. You'll be making outbound calls to businesses on behalf of our clients, engaging senior decisionāmakers and delivering results. This role can be fullātime or partātime, offering flexibility while still rewarding performance.
Key Responsibilities
- Making outbound calls to businesses on behalf of our clients
- Generating qualified leads and booking sales appointments
- Conducting telephone surveys
- Updating and validating company data
- Working to agreed dial and performance targets
Skills & Experience Required
- Previous experience in a similar outbound telemarketing or sales role
- Comfortable achieving 175+ dials per day (campaign dependent)
- Confident speaking to senior decision makers (MD, FD, HRD, Marketing Directors)
- Clear, professional telephone manner and strong spoken English
- Good time management and self-motivation
- Able to work well independently and as part of a team
- Must live within a commutable distance of Shirley, Solihull
Progression Opportunities
There is a clear progression route for those who want it:
- Telemarketing Executive
- Senior Telemarketing Executive
- Team Leader
Each step comes with different pay structures and increased responsibility.
Pay & Commission
Hourly rate from Ā£12.50. Transparent and fair commission structure. Weekly and monthly bonuses. Commission typically ranges from:
- Ā£125 ā Ā£225 per month
- Ā£1,500 ā Ā£2,700 per year, depending on hours worked
Targets are adjusted fairly to reflect partātime hours, holidays, and sickness.
Benefits & Culture
- 35.5 hour fullātime working week (not 40)
- Flexible partātime options available
- 24 days holiday + bank holidays (32 days total, pro rata)
- Birthday holiday after 1 year's service
- Regular incentives, awards and recognition
- Weekly office quizzes and team activities
- "Star of the Week" and "Star of the Month" awards
- Star of the Month receives an extra afternoon off
- Staff Loyalty Scheme
We value longāterm commitment and recognise service milestones:
- 1 year: Extra preābooked birthday holiday (Friday closest to your birthday)
- 5 years: Additional annual leave + generous gift
- 10 years: Further annual leave increase + generous gift
Telemarketing Executive in Birmingham employer: Concept Resources
Contact Detail:
Concept Resources Recruiting Team
StudySmarter Expert Advice š¤«
We think this is how you could land Telemarketing Executive in Birmingham
āØTip Number 1
Get to know the company inside out! Research Team Telemarketing and understand their values, services, and culture. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
āØTip Number 2
Practice makes perfect! Role-play common telemarketing scenarios with a friend or family member. This will boost your confidence and help you refine your pitch before you make those all-important calls.
āØTip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider tips and might even lead to a referral, which can significantly increase your chances of landing the job.
āØTip Number 4
Donāt forget to apply through our website! Itās the best way to ensure your application gets noticed. Plus, it shows youāre proactive and serious about joining our awesome team at Team Telemarketing.
We think you need these skills to ace Telemarketing Executive in Birmingham
Some tips for your application š«”
Tailor Your CV: Make sure your CV is tailored to the Telemarketing Executive role. Highlight any relevant experience in outbound telemarketing or sales, and donāt forget to showcase your ability to engage with senior decision-makers!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Mention why youāre a great fit for our team and how your skills align with what weāre looking for.
Show Off Your Communication Skills: Since this role involves making calls, itās crucial to demonstrate your clear and professional telephone manner in your application. Use strong, confident language that reflects your communication style.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you donāt miss out on any important updates from us!
How to prepare for a job interview at Concept Resources
āØKnow Your Stuff
Before the interview, make sure you understand the role of a Telemarketing Executive. Familiarise yourself with telemarketing techniques and be ready to discuss your previous experience in outbound calls. This will show that you're genuinely interested and prepared.
āØPractice Makes Perfect
Rehearse common interview questions related to telemarketing, such as how you handle rejection or how you engage senior decision-makers. Practising your responses will help you sound confident and articulate during the actual interview.
āØShowcase Your Skills
Highlight your ability to achieve high call volumes and meet performance targets. Be ready to share specific examples of how you've successfully generated leads or booked appointments in the past. This will demonstrate your capability to excel in the role.
āØBe Yourself
While professionalism is key, donāt forget to let your personality shine through. The team values a supportive culture, so showing your enthusiasm and resilience can set you apart from other candidates. Remember, theyāre looking for someone who fits well within their team!
