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For Companies At a Glance
- Tasks: Build and optimise multi-channel campaigns while learning about customer journeys.
- Company: Join a national brand with a vibrant digital team and supportive culture.
- Benefits: Competitive salary, hybrid working, and a clear progression path.
- Why this job: Make a real impact on customer journeys and grow your marketing skills.
- Qualifications: Experience in CRM or email marketing and a collaborative mindset.
- Other info: Enjoy a dynamic environment with strong support and career growth opportunities.
The predicted salary is between 36000 - 42000 ÂŁ per year.
We’re representing a national brand with a busy digital team and plenty going on. They’re looking for a CRM Executive who enjoys building campaigns, learning how customer journeys are shaped, and turning data into practical action. If you like seeing how your work performs in the real world and want to grow beyond a purely executional role, this will suit you well.
The role
- You’ll play a key part in delivering lifecycle campaigns across acquisition, onboarding, engagement and reactivation.
- Working closely with experienced CRM, digital and data colleagues, you’ll help plan and build journeys, support ongoing optimisation, and gradually take on more responsibility as your confidence grows.
- There’s strong structure already in place, including segmentation and a rolling plan, so you’ll be supported while learning how strategy comes together.
What you’ll be doing
- Supporting the delivery of CRM and marketing operations plans
- Building and sending multi‑channel campaigns across email, SMS and other owned channels
- Helping to create triggered journeys, tests and optimisations
- Using segmentation and insight to improve targeting and relevance
- Maintaining templates, forms and basic platform set‑up
- Tracking performance and helping turn results into recommendations
- Working with digital, data and IT teams to keep campaigns running smoothly
- Managing briefs and timelines with design and content teams
- Liaising with an external automation agency for more complex builds
What you’ll bring
- Hands‑on CRM or email marketing experience in B2B, B2C or mixed environments
- Experience using a modern CRM or marketing automation platform
- Confidence building campaigns, working with data and supporting A/B testing
- Clear communication skills and a collaborative mindset
- An analytical approach and curiosity about what makes campaigns perform
- A good understanding of GDPR and email best practice
Nice to have: interest in learning more about CRM strategy and marketing operations.
The set‑up
- Hybrid working with a North East HQ as your base, typically three days a week on site, with flexibility
- Occasional travel for workshops with an external partner
- Salary in the mid thirties to low forties depending on experience, plus benefits
- Supportive team culture with close collaboration across digital, design, analytics and IT
- Agency support and a clear three‑month plan to help you settle in and build confidence
Your background
You might currently be a CRM Executive, Email Marketing Executive, Marketing Automation Executive or Digital Marketing Executive who wants more responsibility, more exposure to strategy, and a clearer progression path. If you enjoy learning, getting stuck in, and seeing your ideas turned into live campaigns, you’ll thrive here. Ready to move beyond “just sending emails” and start building proper customer journeys? Click apply and we’ll be in touch to talk it through.
CRM Executive in North East employer: Concept Onyx Recruitment
Contact Detail:
Concept Onyx Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Executive in North East
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! Create a portfolio or case studies of your past campaigns. This will help you demonstrate your hands-on experience and analytical approach when chatting with potential employers.
✨Tip Number 3
Prepare for interviews by practising common CRM-related questions. Think about how you've used data to improve campaigns and be ready to discuss your thought process behind A/B testing and segmentation.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace CRM Executive in North East
Some tips for your application 🫡
Show Your Passion for CRM: When writing your application, let us see your enthusiasm for CRM and marketing operations. Share specific examples of campaigns you've worked on and how they shaped customer journeys. We love seeing candidates who are genuinely excited about the role!
Be Data-Driven: Since this role involves turning data into action, make sure to highlight your analytical skills. Talk about how you've used data insights to improve targeting or campaign performance in your previous roles. We want to know how you think and what makes you tick!
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific skills and experiences mentioned in the job description. We appreciate when candidates take the time to connect their background with what we’re looking for.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Concept Onyx Recruitment
✨Know Your CRM Basics
Make sure you brush up on your CRM and email marketing knowledge. Understand the key concepts of customer journeys, segmentation, and A/B testing. Being able to discuss these topics confidently will show that you're ready to dive into the role.
✨Showcase Your Campaign Experience
Prepare specific examples of campaigns you've worked on in the past. Highlight your role in building, optimising, and tracking these campaigns. This will demonstrate your hands-on experience and how you can contribute to their ongoing projects.
✨Be Data-Driven
Familiarise yourself with how data influences campaign performance. Be ready to discuss how you've used insights to improve targeting and relevance in your previous roles. This analytical approach is crucial for the position and will set you apart.
✨Ask Insightful Questions
Prepare thoughtful questions about their current CRM strategies and how they measure success. This shows your genuine interest in the role and helps you understand how you can fit into their team and contribute to their goals.
