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For Companies At a Glance
- Tasks: Support and deliver exciting CRM campaigns across various channels.
- Company: Join a national brand with a vibrant digital team.
- Benefits: Competitive salary, hybrid working, and a supportive team culture.
- Why this job: Grow your skills in CRM strategy while making a real impact.
- Qualifications: Experience in CRM or email marketing and a collaborative mindset.
- Other info: Clear progression path and agency support to help you thrive.
The predicted salary is between 36000 - 42000 ÂŁ per year.
We're representing a national brand with a busy digital team and plenty going on. They're looking for a CRM Executive who enjoys building campaigns, learning how customer journeys are shaped, and turning data into practical action. If you like seeing how your work performs in the real world and want to grow beyond a purely executional role, this will suit you well.
The role
Youâll play a key part in delivering lifecycle campaigns across acquisition, onboarding, engagement and reactivation. Working closely with experienced CRM, digital and data colleagues, youâll help plan and build journeys, support ongoing optimisation, and gradually take on more responsibility as your confidence grows. Thereâs strong structure already in place, including segmentation and a rolling plan, so youâll be supported while learning how strategy comes together.
What youâll be doing
- Supporting the delivery of CRM and marketing operations plans
- Building and sending multiâchannel campaigns across email, SMS and other owned channels
- Helping to create triggered journeys, tests and optimisations
- Using segmentation and insight to improve targeting and relevance
- Maintaining templates, forms and basic platform setâup
- Tracking performance and helping turn results into recommendations
- Working with digital, data and IT teams to keep campaigns running smoothly
- Managing briefs and timelines with design and content teams
- Liaising with an external automation agency for more complex builds
What youâll bring
- Handsâon CRM or email marketing experience in B2B, B2C or mixed environments
- Experience using a modern CRM or marketing automation platform
- Confidence building campaigns, working with data and supporting A/B testing
- Clear communication skills and a collaborative mindset
- An analytical approach and curiosity about what makes campaigns perform
- A good understanding of GDPR and email best practice
- Nice to have: interest in learning more about CRM strategy and marketing operations
The setâup
- Hybrid working with a North East HQ as your base, typically three days a week on site, with flexibility
- Occasional travel for workshops with an external partner
- Salary in the mid thirties to low forties depending on experience, plus benefits
- Supportive team culture with close collaboration across digital, design, analytics and IT
- Agency support and a clear threeâmonth plan to help you settle in and build confidence
Your background
You might currently be a CRM Executive, Email Marketing Executive, Marketing Automation Executive or Digital Marketing Executive who wants more responsibility, more exposure to strategy, and a clearer progression path. If you enjoy learning, getting stuck in, and seeing your ideas turned into live campaigns, youâll thrive here.
Ready to move beyond "just sending emails" and start building proper customer journeys? Click apply and weâll be in touch to talk it through.
CRM Executive in Bath employer: Concept Onyx Recruitment
Contact Detail:
Concept Onyx Recruitment Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land CRM Executive in Bath
â¨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
â¨Tip Number 2
Show off your skills! Create a portfolio or case studies showcasing your previous campaigns and results. This will give potential employers a taste of what you can bring to the table.
â¨Tip Number 3
Prepare for interviews by practising common CRM-related questions. Think about how you've used data to drive decisions and be ready to discuss your experience with multi-channel campaigns.
â¨Tip Number 4
Apply through our website! Itâs the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and eager to join our team.
We think you need these skills to ace CRM Executive in Bath
Some tips for your application đŤĄ
Show Your Passion for CRM: When you're writing your application, let us see your enthusiasm for CRM and marketing. Share specific examples of campaigns you've worked on and how they shaped customer journeys. We love seeing candidates who are genuinely excited about the role!
Be Data-Driven: Since this role involves turning data into action, make sure to highlight your analytical skills. Talk about how you've used data to improve targeting or optimise campaigns in the past. We want to know how you think and what insights you've gained from your experiences.
Tailor Your Application: Don't just send a generic application! Take the time to tailor your CV and cover letter to match the job description. Mention specific skills and experiences that align with what we're looking for, like your hands-on experience with CRM platforms or your understanding of GDPR.
Apply Through Our Website: We encourage you to apply directly through our website. Itâs the best way for us to receive your application and ensures youâre considered for the role. Plus, it shows us that youâre keen to be part of our team at StudySmarter!
How to prepare for a job interview at Concept Onyx Recruitment
â¨Know Your Campaigns
Before the interview, brush up on your knowledge of successful CRM campaigns you've worked on. Be ready to discuss specific examples where you built campaigns and how you used data to shape customer journeys. This will show your practical experience and understanding of the role.
â¨Understand the Tools
Familiarise yourself with the modern CRM or marketing automation platforms mentioned in the job description. If youâve used similar tools, be prepared to talk about your experience and how you can leverage them to improve campaign performance.
â¨Show Your Analytical Side
Prepare to discuss how you've used data insights to optimise campaigns in the past. Think of specific instances where your analytical approach led to improved targeting or engagement, as this aligns perfectly with what theyâre looking for.
â¨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about their current CRM strategies or upcoming campaigns. This not only shows your interest but also gives you a chance to demonstrate your curiosity about the role and the companyâs goals.
