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- Tasks: Install, diagnose faults, and repair white goods in customers' homes.
- Company: Join a well-established supplier of domestic appliances with 20 years of experience.
- Benefits: Earn up to £35,000 plus overtime, enjoy private van use, and a 3% pension scheme.
- Why this job: Be the hero in customers' homes, delivering exceptional service and building rapport.
- Qualifications: Experience in white goods repairs and a full UK/EU driving licence required.
- Other info: Work independently while enhancing your technical skills and customer service expertise.
The predicted salary is between 28000 - 42000 £ per year.
Area: North West / West London / South West London
Package: up to £35,000 per annum + overtime rates, van includes private use, 3% pension scheme, 23 days + stats
Company: My clients are an established supplier of domestic appliances within the North West / West London for the past 20 years, dealing with both residential and commercial clients in all aspects of appliance repair.
Role: As a White Goods Engineer, you’ll be the go-to expert for installing, diagnosing faults, and making vital repairs. With the right skills, knowledge, and a friendly smile, you’ll ensure every customer experience is exceptional. In this role, you’ll be responsible for:
- Driving your company van and managing your day effectively, as you’ll primarily work independently.
- Testing, diagnosing, and repairing white goods in customers’ homes.
- Applying your technical expertise across a range of white goods appliances.
- Enhancing our reputation as a home services expert.
While technical skill and efficiency are crucial, building rapport with customers is equally important. You’ll be welcomed into their homes, and it’s up to you to get their appliances back on track and put their minds at ease.
Requirements:
- Proven experience in white goods repairs.
- Full UK/EU driving licence with no more than 6 penalty points.
- A passion for delivering excellent customer service.
Apply Now! Apply via this advert or email your CV. Alternatively, call Nikki on 07536 058 659 for more information regarding this role or any others we may have.
About Concept Resourcing: We at Concept specialise in recruiting White Goods Engineers/Domestic Appliance Engineers across the UK, working with a number of major manufacturers and successful multi-branded firms providing engineers with the best match possible. Please visit our website to see our current vacancies.
White Goods Field Service Engineer – SW / W London employer: Concept IT
Contact Detail:
Concept IT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land White Goods Field Service Engineer – SW / W London
✨Tip Number 1
Familiarise yourself with the specific brands and models of white goods that the company services. This knowledge will not only help you during the interview but also demonstrate your genuine interest in the role.
✨Tip Number 2
Prepare to discuss your previous experiences in customer service. Since building rapport with customers is key, think of examples where you've gone above and beyond to ensure customer satisfaction.
✨Tip Number 3
Brush up on your technical skills related to diagnosing and repairing common issues with domestic appliances. Being able to speak confidently about your troubleshooting process can set you apart from other candidates.
✨Tip Number 4
Show enthusiasm for the role by researching the company’s reputation and values. Mentioning how your personal values align with theirs during the interview can make a strong impression.
We think you need these skills to ace White Goods Field Service Engineer – SW / W London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in white goods repairs. Include specific examples of appliances you've worked on and any relevant technical skills that align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to build rapport with clients. Mention how your skills and experience make you the ideal candidate for the role.
Highlight Relevant Experience: In your application, emphasise any previous roles where you worked independently, managed your time effectively, and provided excellent customer service. This will demonstrate your suitability for the position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Concept IT
✨Showcase Your Technical Skills
Be prepared to discuss your experience with white goods repairs in detail. Bring examples of specific appliances you've worked on and any challenges you overcame. This will demonstrate your technical expertise and problem-solving abilities.
✨Emphasise Customer Service
Since building rapport with customers is crucial, think of examples where you provided exceptional customer service. Share stories that highlight your ability to communicate effectively and put customers at ease during repairs.
✨Demonstrate Time Management
As you'll be managing your own schedule, be ready to discuss how you prioritise tasks and manage your time effectively. Mention any tools or methods you use to stay organised while working independently.
✨Prepare Questions for the Interviewer
Have a few thoughtful questions ready to ask the interviewer about the company culture, team dynamics, or expectations for the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
