Role: Photocopier Field Service Engineer Location: West London / Guildford / High Wycombe / Slough (No Central London coverage)
Join one of the UK’s fastest-growing technology businesses, where you’ll provide high-quality business solutions tailored to individual customer needs. Our client is passionate about their employees and seeks a highly motivated individual eager to build a successful career.
Day-to-Day Responsibilities:
- Deliver exceptional service levels to clients at all times.
- Respond promptly and arrive at client sites within set SLA response times.
- Repair reported mechanical and IT issues on devices, and perform regular scheduled preventative maintenance.
- Stay updated with all service bulletins.
- Network equipment, including scanning and document management solutions, on all new multi-functional devices sold.
- Manage all parts stock.
- Provide remote technical phone support to clients, attempting to resolve issues by phone.
- Efficient time management and the ability to learn quickly with hands-on training are essential.
Package:
- Up to £32,000
- 23 days of holiday (increasing by 1 day per year to a maximum of 28 days), plus bank holidays
- Stakeholder pension scheme
- Health-care Cash Plan
- Death in Service benefit
- Cycle to work scheme
- Voucher & discount hub
Application:
To apply for this position, please follow the link on this page or send your CV. For more information on this vacancy or others, please contact Nikki at 07536 058 659
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Contact Detail:
Concept IT Recruiting Team