Senior IT Support Engineer - 2nd Line MSP, Microsoft 365 in North East

Senior IT Support Engineer - 2nd Line MSP, Microsoft 365 in North East

North East Full-Time 30000 - 40000 £ / year (est.) No working from home possible
Concept IT Services

At a Glance

  • Tasks: Provide 2nd line support and tackle escalated IT issues in a dynamic MSP environment.
  • Company: Concept IT Services, a leading tech firm in the North East of England.
  • Benefits: Competitive salary, skill development opportunities, and career advancement.
  • Other info: Full-time office role with great potential for growth.
  • Why this job: Join a fast-paced team and make a real difference in IT support.
  • Qualifications: Experience in IT support and strong problem-solving skills.

The predicted salary is between 30000 - 40000 £ per year.

Concept IT Services in the North East of England is seeking a Senior IT Support Engineer to provide essential 2nd line support in a fast-paced MSP environment.

You will be pivotal in handling escalated support issues and contributing to project deliverables.

This full-time, office-based role offers opportunities for skill development and career advancement, with a competitive salary ranging from £30,000 to £40,000, depending on experience.

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Senior IT Support Engineer - 2nd Line MSP, Microsoft 365 in North East employer: Concept IT Services

At Concept IT Services, we pride ourselves on fostering a dynamic and supportive work culture that empowers our employees to thrive. Located in the vibrant North East of England, we offer competitive salaries, ongoing training, and clear pathways for career progression, making us an excellent employer for those looking to make a meaningful impact in the IT support sector.

Concept IT Services

Contact Details:

Concept IT Services Recruitment Team

We think you need these skills to ace Senior IT Support Engineer - 2nd Line MSP, Microsoft 365 in North East

2nd Line Support
Microsoft 365
Escalated Support Issue Resolution
Project Deliverables
Fast-Paced Environment Adaptability
Technical Troubleshooting
Customer Service Skills