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For Companies At a Glance
- Tasks: Become a Trainee Field Service Engineer, diagnosing and repairing household appliances.
- Company: Join Hotpoint, a trusted global leader in household appliances.
- Benefits: Enjoy a competitive salary, company van, 20 days holiday, and exclusive discounts.
- Why this job: Experience hands-on training, career progression, and the thrill of customer interaction.
- Qualifications: Passion for customer service, full UK driving licence, and a love for mechanics.
- Other info: Receive world-class training and support throughout your journey.
The predicted salary is between 18600 - 23400 £ per year.
Ignite Your Future as a Trainee Field Service Engineer with Hotpoint! Are you ready to jump-start your career with a global leader in household appliances? Hotpoint, a brand trusted around the world, is giving YOU the chance to train, qualify, and work as a Trainee Field Service Engineer. If you’re passionate about learning, love working with your hands and are ready to meet new challenges every day, this opportunity is calling your name!
What’s the Role About?
This is no ordinary role! If you love mechanics, electrics, from gadgets to engines, enjoy being on the road, and thrive in customer-facing roles, then our Academy is the place for you.
- Take the wheel! Drive your very own Hotpoint van to customers’ homes
- Show your skills! Diagnose, repair, and test appliances to bring them back to life
- Be the face of Hotpoint! Deliver fantastic customer service
- Stay sharp! Keep your tools and stock in top-notch shape ready to go
- Level up! Promote Hotpoint’s incredible products
We offer hands-on training that’s as dynamic as the role itself, combining workshops, classroom sessions, and real-world practice. By the end, you’ll be ready to tackle any household appliance issue like a pro!
What It Takes to Join Our Team
Think you’ve got what it takes? Here’s what we’re looking for:
- A passion for great customer service with energy and attention to detail.
- A full manual UK driving licence and the right to work in the UK.
- A love for all things mechanical, electrical, or engineering (experience is a bonus!).
- Physical fitness to handle heavy appliances
What’s in It for You?
Get ready to love your job! Here’s what’s on offer:
- Pay: £23,299.12-£29,500 (location-based) + commission + overtime.
- A fully equipped company van and fuel card
- 20 days holiday + bank holidays
- Access to Perkbox for discounts, treats, and more.
- First-class training for the very best start in a new career.
- A chance to land a permanent role with even more perks, bonuses, and benefits!
Training: Your Roadmap to Success!
Our Academy ensures you’re supported every step of the way:
- 2-Day Induction: Welcome to HQ! You’ll get your kit, learn safety essentials, and meet the team.
- Shadow an Expert: Hit the road with an experienced engineer to see what the job’s really like.
- Phase 1 Training: 3 weeks of in-depth learning at our training centre.
- On-the-Job Practice: 6-8 weeks to perfect your skills in the real world.
- Phase 2 Training: Wrap up with another 2 weeks of training to unlock a new skill.
Why Hotpoint?
Imagine a role where you:
- Receive world-class training from expert engineers & trainers
- Enjoy a clear progression path with endless opportunities to grow.
- Have the security of working with a trusted global brand.
- Earn great rewards while doing something you love.
Your Adventure Starts Here! This isn’t just a job-it’s a career that’s exciting, rewarding, and full of possibilities. Join the Hotpoint family, where your enthusiasm, skills, and passion will be celebrated every step of the way. Apply now to start your journey to become a fully qualified Field Service Engineer with Hotpoint.
Trainee Field Service Engineer employer: Concept Information Technology
Contact Detail:
Concept Information Technology Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Field Service Engineer
✨Tip Number 1
Familiarise yourself with Hotpoint's products and services. Understanding their range of household appliances will not only help you during the interview but also show your genuine interest in the role.
✨Tip Number 2
Highlight any hands-on experience you have with mechanical or electrical work. Whether it's a hobby or previous job, demonstrating your practical skills can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your customer service experiences. Since this role involves being the face of Hotpoint, showcasing your ability to engage with customers positively will be crucial.
✨Tip Number 4
Be ready to talk about your driving experience. As a Trainee Field Service Engineer, having a full manual UK driving licence is essential, so make sure to mention your driving history and any relevant qualifications.
We think you need these skills to ace Trainee Field Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant skills and experiences related to mechanics, electrics, and customer service. Emphasise any hands-on experience you have, even if it's from hobbies or previous jobs.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention why you want to work with Hotpoint specifically and how your skills align with their requirements.
Highlight Your Driving Experience: Since a full manual UK driving licence is required, make sure to mention your driving experience clearly in your application. If you have experience driving vans or larger vehicles, include that as well.
Show Enthusiasm for Learning: In your application, express your eagerness to learn and grow within the role. Mention any relevant training or courses you've completed, and your willingness to undergo further training at Hotpoint's Academy.
How to prepare for a job interview at Concept Information Technology
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service. Share examples of how you've gone above and beyond for customers in the past, as this role heavily relies on strong interpersonal skills.
✨Demonstrate Your Technical Knowledge
Even if you don't have extensive experience, show your love for mechanics and electrics. Discuss any relevant projects or hobbies that showcase your interest in engineering, as this will resonate well with the interviewers.
✨Highlight Your Willingness to Learn
Emphasise your eagerness to learn and grow within the role. Mention your excitement about the hands-on training offered by Hotpoint and how you plan to apply that knowledge in real-world situations.
✨Prepare Questions About the Role
Come prepared with thoughtful questions about the training process and career progression. This shows your genuine interest in the position and helps you understand how you can thrive as a Trainee Field Service Engineer.
