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- Tasks: Diagnose, repair, and test household appliances while delivering excellent customer service.
- Company: Join Hotpoint, a global leader in household appliances with a trusted reputation.
- Benefits: Enjoy a competitive salary, company van, 20 days holiday, and access to exclusive discounts.
- Why this job: Experience hands-on training, career progression, and the thrill of working with cutting-edge technology.
- Qualifications: Passion for mechanics, a full UK driving licence, and a commitment to great customer service.
- Other info: This role offers a clear path to becoming a fully qualified Field Service Engineer.
The predicted salary is between 20300 - 22500 £ per year.
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Trainee Field Service Engineer, Stourbridge
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Location:
Stourbridge, United Kingdom
Job Category:
EU work permit required:
Yes
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Job Reference:
BBBH76492_1755681397
Job Views:
6
Posted:
20.08.2025
Expiry Date:
04.10.2025
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Job Description:
Ignite Your Future as a Trainee Field Service Engineer with Hotpoint!
Are you ready to jump-start your career with a global leader in household appliances? Hotpoint, a brand trusted around the world, is giving YOU the chance to train, qualify, and work as a Trainee Field Service Engineer.
If you’re passionate about learning, love working with your hands and are ready to meet new challenges every day, this opportunity is calling your name!
What’s the Role About?
This is no ordinary role! If you love mechanics, electrics, from gadgets to engines, enjoy being on the road, and thrive in customer-facing roles, then our Academy is the place for you.
* Take the wheel! Drive your very own Hotpoint van to customers’ homes
* Show your skills! Diagnose, repair, and test appliances to bring them back to life
* Be the face of Hotpoint! Deliver fantastic customer service
* Stay sharp! Keep your tools and stock in top-notch shape ready to go
* Level up! Promote Hotpoint’s incredible products
We offer hands-on training that’s as dynamic as the role itself, combining workshops, classroom sessions, and real-world practice. By the end, you’ll be ready to tackle any household appliance issue like a pro!
What It Takes to Join Our Team
Think you’ve got what it takes? Here’s what we’re looking for:
* A passion for great customer service with energy and attention to detail.
* A full manual UK driving licence and the right to work in the UK.
* A love for all things mechanical, electrical, or engineering (experience is a bonus!).
* Physical fitness to handle heavy appliances
What’s in It for You?
Get ready to love your job! Here’s what’s on offer:
* Pay: £25,397.00 – £27,000.00 (daily rate equivalent paid via an Umbrella company) + commission + overtime.
* A fully equipped company van and fuel card
* 20 days holiday + bank holidays
* Access to Perkbox for discounts, treats, and more.
* First-class training for the very best start in a new career.
A chance to land a permanent role with even more perks, bonuses, and benefits!
Training: Your Roadmap to Success!
Our Academy ensures you’re supported every step of the way:
2-Day Induction: Welcome to HQ! You’ll get your kit, learn safety essentials, and meet the team.
Shadow an Expert: Hit the road with an experienced engineer to see what the job’s really like.
Phase 1 Training: 3 weeks of in-depth learning at our training centre.
On-the-Job Practice: up to 6 months to perfect your skills in the real world.
Phase 2 Training: Wrap up with another 2 weeks of training to unlock a new skill.
Why Hotpoint?
Imagine a role where you:
* Receive world-class training from expert engineers & trainers
* Enjoy a clear progression path with endless opportunities to grow.
* Have the security of working with a trusted global brand.
* Earn great rewards while doing something you love.
Your Adventure Starts Here!
This isn’t just a job-it’s a career that’s exciting, rewarding, and full of possibilities. Join the Hotpoint family, where your enthusiasm, skills, and passion will be celebrated every step of the way.
Apply now to start your journey to become a fully qualified Field Service Engineer with Hotpoint.
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Trainee Field Service Engineer employer: Concept Information Technology
Contact Detail:
Concept Information Technology Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Field Service Engineer
✨Tip Number 1
Familiarise yourself with Hotpoint's products and services. Understanding their range of household appliances will not only help you during the interview but also show your genuine interest in the role.
✨Tip Number 2
Highlight any hands-on experience you have with mechanical or electrical work. Whether it's a hobby or previous job, demonstrating your practical skills can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your customer service experiences. Since this role involves direct interaction with customers, showcasing your ability to provide excellent service will be crucial.
✨Tip Number 4
Be ready to talk about your driving experience. As you'll be driving a company van, mentioning your full manual UK driving licence and any relevant driving history can strengthen your application.
We think you need these skills to ace Trainee Field Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant skills and experiences that align with the Trainee Field Service Engineer role. Emphasise any mechanical or electrical knowledge, customer service experience, and your driving licence.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for engineering and customer service. Mention why you want to work for Hotpoint specifically and how you can contribute to their team.
Highlight Your Enthusiasm: In your application, express your eagerness to learn and grow within the role. Hotpoint values candidates who are excited about hands-on training and tackling challenges.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Concept Information Technology
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service. Share examples from your past experiences where you went above and beyond to help someone, as this role heavily relies on customer interaction.
✨Demonstrate Your Technical Interest
Talk about your love for mechanics and electrics. If you have any hands-on experience with appliances or engineering projects, be ready to discuss them in detail to showcase your technical skills and eagerness to learn.
✨Prepare for Practical Scenarios
Since the role involves diagnosing and repairing appliances, be prepared for practical questions or scenarios during the interview. Think about how you would approach common appliance issues and articulate your thought process clearly.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your interest in the company and the role. Inquire about the training process, opportunities for advancement, or what a typical day looks like for a Field Service Engineer at Hotpoint.