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For Companies At a Glance
- Tasks: Diagnose, repair, and test household appliances while providing excellent customer service.
- Company: Join Hotpoint, a global leader in household appliances with a trusted reputation.
- Benefits: Enjoy a competitive salary, company van, 20 days holiday, and access to discounts.
- Why this job: Experience hands-on training, career progression, and the thrill of working on the road.
- Qualifications: Passion for mechanics, full UK driving licence, and minimum Grade 4 Maths & English GCSE.
- Other info: Full availability required from 7th July to 8th August for training.
The predicted salary is between 18480 - 19200 £ per year.
Ignite Your Future as a Junior Field Service Engineer with Hotpoint! Are you ready to jump-start your career with a global leader in household appliances? Hotpoint, a brand trusted around the world, is giving YOU the chance to train, qualify, and work as a Junior Field Service Engineer.
If you’re passionate about learning, love working with your hands and are ready to meet new challenges every day, this opportunity is calling your name!
What’s the Role About?
This is no ordinary role! If you love mechanics, electrics, from gadgets to engines, would love a job being on the road and thrive in customer-facing roles, then our Academy is the place for you.
- Take the wheel! Drive your very own Hotpoint van to customers’ homes
- Show your skills! Diagnose, repair, and test appliances to bring them back to life
- Be the face of Hotpoint! Deliver fantastic customer service
- Stay sharp! Keep your tools and stock in top-notch shape ready to go
- Level up! Promote Hotpoint’s incredible products
We offer hands-on training that’s as dynamic as the role itself, combining workshops, classroom sessions, and real-world practice. By the end, you’ll be ready to tackle any household appliance issue like a pro!
What It Takes to Join Our Team
Think you’ve got what it takes? Here’s what we’re looking for:
- A passion for great customer service with energy and attention to detail.
- A full clean manual UK driving licence and the right to work in the UK.
- A love for all things mechanical, electrical, or engineering (experience is a bonus!).
- Physical fitness to handle heavy appliances
- Minimum Grade 4 Maths & English GCSE
- Must be fully available from Monday 7th July until Friday 8th August
What’s in It for You?
Get ready to love your job! Here’s what’s on offer:
- Pay: £23,000 increasing to £24,000 after completion of 6 months (pay to fall in line with National Minimum Wage - daily rate equivalent paid via an Umbrella company) + commission + overtime.
- A fully equipped company van and fuel card
- 20 days holiday + bank holidays
- Access to Perkbox for discounts, treats, and more.
- First-class training for the very best start in a new career.
- A chance to land a permanent role with even more perks, bonuses, and benefits!
Training: Your Roadmap to Success!
Our Academy ensures you’re supported every step of the way:
- Week 1: Welcome to HQ! You’ll get your kit, learn safety essentials, and meet the team.
- Week 2: Shadow an Expert: Hit the road with an experienced engineer to see what the job’s really like.
- Week 3, 4 & 5: Phase 1 Training: 3 weeks of in-depth learning at our training centre.
- On-the-Job Practice: perfecting your skills in the real world.
Why Hotpoint?
Imagine a role where you:
- Receive world-class training from expert engineers & trainers
- Enjoy a clear progression path with endless opportunities to grow.
- Have the security of working with a trusted global brand.
- Earn great rewards while doing something you love.
Your Adventure Starts Here!
This isn’t just a job-it’s a career that’s exciting, rewarding, and full of possibilities. Join the Hotpoint family, where your enthusiasm, skills, and passion will be celebrated every step of the way.
Please support your CV / Application with a cover sheet outlining your suitability for the role, why you are interested & what makes you shine!
Junior Field Service Engineer employer: Concept Information Technology
Contact Detail:
Concept Information Technology Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior Field Service Engineer
✨Tip Number 1
Familiarise yourself with Hotpoint's products and services. Understanding their range of household appliances will not only help you during the interview but also show your genuine interest in the role.
✨Tip Number 2
Brush up on your mechanical and electrical knowledge. Even if you don't have formal experience, demonstrating a passion for these areas can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss customer service scenarios. Think of examples where you've provided excellent service or resolved issues, as this role heavily focuses on customer interaction.
✨Tip Number 4
Show enthusiasm for hands-on work and learning. Highlight any previous experiences where you've tackled practical challenges, as this will align well with the training and responsibilities of the role.
We think you need these skills to ace Junior Field Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant skills and experiences that align with the Junior Field Service Engineer role. Emphasise any mechanical or electrical experience, customer service skills, and your ability to work in a hands-on environment.
Craft a Compelling Cover Letter: Write a cover letter that outlines your passion for the role and why you want to work with Hotpoint. Mention specific aspects of the job that excite you, such as the opportunity for hands-on training and customer interaction.
Showcase Your Qualifications: Clearly list your qualifications, including your GCSE results in Maths and English. If you have any additional certifications or relevant training, be sure to include those as well.
Highlight Your Availability: Since the role requires full availability from Monday 7th July until Friday 8th August, make sure to mention your availability in your application. This shows your commitment and readiness to start the training programme.
How to prepare for a job interview at Concept Information Technology
✨Show Your Passion for Mechanics
Make sure to express your enthusiasm for all things mechanical and electrical during the interview. Share any relevant experiences or projects that demonstrate your hands-on skills and love for engineering.
✨Highlight Customer Service Skills
Since this role involves a lot of customer interaction, be prepared to discuss your approach to delivering excellent customer service. Provide examples of how you've handled customer queries or resolved issues in the past.
✨Demonstrate Your Problem-Solving Abilities
Prepare to discuss scenarios where you've had to diagnose and solve problems, especially in a technical context. This will show your potential employer that you can think on your feet and tackle challenges effectively.
✨Ask Insightful Questions
At the end of the interview, don’t hesitate to ask questions about the training process, team dynamics, or career progression opportunities. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
