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- Tasks: Upgrade and reimage company laptops while ensuring smooth datacentre operations.
- Company: Join Concept Project Services, a dynamic team focused on IT solutions.
- Benefits: Competitive rates and the chance to work in a collaborative environment.
- Why this job: Gain hands-on experience in IT while enhancing your customer service skills.
- Qualifications: Proficiency in IT device management and excellent communication skills required.
- Other info: This is a 3-month contract role starting in June 2025.
The predicted salary is between 24000 - 36000 £ per year.
Contract type: 3 Month Contract (paid via Umbrella Inside IR35)
Start Date: June 2025
About Us: Concept Project Services team are looking for an IT Technician based in Dartford for a 3 month contract starting in January 2025.
Position Overview: The successful IT Technician will be involved in upgrading and reimaging of company laptops on site Monday - Friday.
Typical Responsibilities Include (but are not limited to):
- Manage all upgrades, script work and reimaging of company laptops onsite
- Assist in the management and maintenance of the datacenter to ensure continuity of systems operations and take appropriate action of any failures/issues.
- Demonstrate high level of customer service, providing professionalism and proper communication dealing with all users and internal teams
Rate Information: Competitive Rates: Negotiable based on experience (inside IR35).
Candidates should be able to demonstrate the following:
- Proficiency with installation, troubleshooting, and configuration of a range of IT devices.
- Previous reimaging experience
- Excellent communication skills.
- Strong attention to detail and time management abilities.
- Team player with a positive attitude.
- Ability to obtain and maintain relevant IT Engineering certifications.
- Strong customer service skills.
- Ability to manage multiple projects simultaneously.
Additional Information: This role falls under IR35 regulations, so payment will be processed through an umbrella company.
To apply hit the 'apply now' button or email [emailprotected]
IT Technician employer: Concept Information Technology
Contact Detail:
Concept Information Technology Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Technician
✨Tip Number 1
Familiarise yourself with the specific technologies and tools mentioned in the job description. If they mention certain operating systems or imaging software, make sure you have hands-on experience with them, as this will give you an edge during interviews.
✨Tip Number 2
Brush up on your customer service skills. Since the role requires high levels of professionalism and communication, consider preparing examples from your past experiences where you successfully handled user issues or provided exceptional support.
✨Tip Number 3
Network with current or former employees of Concept Project Services. Reach out on platforms like LinkedIn to gain insights about the company culture and expectations, which can help you tailor your approach during the interview.
✨Tip Number 4
Prepare for potential technical questions related to troubleshooting and reimaging processes. Practising common scenarios can help you demonstrate your problem-solving skills effectively during the interview.
We think you need these skills to ace IT Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in IT support, reimaging, and troubleshooting. Use keywords from the job description to demonstrate your fit for the role.
Craft a Strong Cover Letter: Write a cover letter that showcases your customer service skills and ability to manage multiple projects. Mention specific examples of past experiences that align with the responsibilities listed in the job description.
Highlight Technical Skills: Clearly outline your technical skills related to installation, configuration, and troubleshooting of IT devices. If you have relevant certifications, be sure to mention them as well.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an IT Technician role.
How to prepare for a job interview at Concept Information Technology
✨Showcase Your Technical Skills
Be prepared to discuss your experience with installation, troubleshooting, and configuration of IT devices. Bring examples of past projects where you successfully reimaged laptops or managed upgrades.
✨Demonstrate Customer Service Excellence
Since the role requires high levels of customer service, think of specific instances where you provided exceptional support. Highlight your communication skills and how you handled challenging situations with users.
✨Emphasise Attention to Detail
The job demands strong attention to detail, especially when managing multiple projects. Be ready to explain how you ensure accuracy in your work and manage your time effectively to meet deadlines.
✨Prepare for Teamwork Questions
As a team player, you should be ready to discuss how you collaborate with others. Think of examples where you worked as part of a team to solve problems or improve processes, showcasing your positive attitude.
