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- Tasks: Join our team as an AV Support Technician, managing AV systems and providing real-time support.
- Company: We're a leading global audio visual integrator, partnering with clients worldwide.
- Benefits: Enjoy a competitive salary up to £40,000 and opportunities for occasional travel.
- Why this job: Be part of a dynamic team, solve technical challenges, and enhance your skills in a supportive environment.
- Qualifications: Experience in AV/UC systems management and strong problem-solving skills are essential.
- Other info: This is a permanent position based in Swindon with occasional travel to Northampton.
The predicted salary is between 24000 - 40000 £ per year.
UNDERSTANDING, SERVICE, TRUST 3 Words that Guarantee Results in Recruitment Swindon AV Support Technician salary up to £40,000 A leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced AV Support Technician to be a key part of our Swindon team, working onsite at a leading Building Society. Key Responsibilities Report into client stakeholder on a day-to-day basis. Based at Swindon NWH on a permanent basis – occasional travel to Northampton to oversee technical issues / maintenance activities Oversee and manage AV / UC systems on a day-to-day basis. Provide real time in room support for AV / UC related issues. Ensure incidents / tickets are logged via site protocol and resolved within SLA. Fault handling and ownership of all AV related tickets through to resolution. Locate faults or problems and provide solutions on a first /second line basis. Ability to provide systems work around in the event of failures. Work with the off site help desk and 3rd parties as required to resolve incidents and management of RMAs. Manage equipment repairs and implement critical spares as required. Support / manage software / firmware updates once instructed via change contr…
AV Support Technician employer: Concept Human Solutions
Contact Detail:
Concept Human Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land AV Support Technician
✨Tip Number 1
Familiarize yourself with the latest AV and UC technologies. Being knowledgeable about current trends and tools in the industry will help you stand out during discussions with our team.
✨Tip Number 2
Highlight your experience with fault handling and ticket resolution. Be prepared to share specific examples of how you've successfully managed AV-related issues in previous roles.
✨Tip Number 3
Demonstrate your ability to work collaboratively with both on-site teams and off-site help desks. We value teamwork, so showcasing your communication skills will be a big plus.
✨Tip Number 4
Be ready to discuss your approach to managing equipment repairs and implementing critical spares. Showing that you have a proactive mindset will resonate well with us.
We think you need these skills to ace AV Support Technician
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the AV Support Technician position. Highlight key responsibilities and required skills that match your experience.
Tailor Your CV: Customize your CV to emphasize relevant experience in AV systems, technical support, and incident management. Use specific examples that demonstrate your problem-solving abilities and technical expertise.
Craft a Compelling Cover Letter: Write a cover letter that reflects your understanding of the company's values: understanding, service, and trust. Explain how your background aligns with these principles and why you are a great fit for the team.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail and professionalism.
How to prepare for a job interview at Concept Human Solutions
✨Show Your Technical Knowledge
Be prepared to discuss your experience with AV and UC systems in detail. Highlight specific technologies you've worked with and any troubleshooting methods you’ve successfully implemented.
✨Demonstrate Problem-Solving Skills
Prepare examples of past incidents where you identified faults and provided effective solutions. This will showcase your ability to handle issues on a first/second line basis.
✨Understand the Client's Needs
Research the Building Society and understand their AV requirements. Showing that you can align your skills with their needs will demonstrate your commitment to service and trust.
✨Communicate Clearly
Since you'll be reporting to client stakeholders, practice clear and concise communication. Be ready to explain technical issues in a way that non-technical stakeholders can understand.
