At a Glance
- Tasks: Lead and manage maintenance contracts while ensuring top-notch service delivery.
- Company: Join a supportive and forward-thinking company in the construction sector.
- Benefits: Competitive salary, vehicle allowance, and opportunities for career growth.
- Other info: Dynamic role with a hands-on leadership approach and travel opportunities.
- Why this job: Shape the future of our maintenance division and build lasting client relationships.
- Qualifications: Experience in maintenance management and strong client communication skills.
The predicted salary is between 40500 - 49500 £ per year.
Concept Group (Wigan) Ltd is seeking an experienced
Senior Maintenance Contracts Manager
to lead the delivery, development, and growth of our maintenance and small-works portfolio.
This senior role requires a proven construction maintenance background, strong commercial acumen, and the ability to build long-term, trusted client relationships.
The successful candidate will oversee contract performance, support business development activities, ensure technical excellence, and drive profitability across a range of maintenance and construction-related services.
Key
Responsibilities: Contract & Operational Management Reporting directly to the Senior Leadership Team.
Lead the planning, coordination, and delivery of maintenance contracts across multiple sites.
Maintain & improve current systems.
Ensure all contract obligations, SLAs, KPIs, and compliance requirements are met or exceeded.
Oversee maintenance teams, subcontractors, and suppliers to ensure safe and efficient service delivery.
Commercial & Financial Produce accurate estimates, quotations, and pricing models for maintenance works and minor projects.
Identify and pursue variations, renewals, and upsell opportunities within existing contracts.
Prepare monthly sales / progress reports.
Support tender preparation and bid submissions for new maintenance contracts.
Client Leadership & Communication Act as the primary senior point of contact for key clients, ensuring clear communication and excellent service.
Build and maintain strong, long-lasting client relationships.
Conduct regular client review meetings.
Resolve escalations, technical queries, and service issues promptly and professionally.
Business Development Support the generation of new business leads through networking, site visits, and industry engagement.
Work with the leadership team to identify growth opportunities within the maintenance division.
Skills & Experience Required Significant experience in a senior maintenance, facilities management, construction, or technical services management role.
Proficient in Microsoft Office Suite.
Strong understanding of building fabric and maintenance methodologies.
Experience in a construction trade (joinery, plastering, ceiling fixer, etc) Proven experience in pricing, estimating, and commercial contract management.
Excellent client relationship skills with the ability to influence and communicate at senior levels.
Full UK driving licence and willingness to travel to client sites.
Personal Attributes Professional, confident, and customer-focused.
Commercially aware with strong problem-solving skills.
Organised, proactive, and able to manage multiple contracts simultaneously.
Team-orientated leadership style with a hands-on approach when required.
What We Offer Competitive salary based on experience.
Company vehicle allowance.
Opportunity to shape and grow the maintenance division.
Supportive, forward-thinking company culture.
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Senior Maintenance Contract Manager in Manchester employer: Concept Group (Wigan) Limited
Concept Group (Wigan) Ltd is an excellent employer that prioritises the growth and development of its employees, offering comprehensive training and support for those starting their careers in administration and project support. With a vibrant office culture in Wigan, team members enjoy a collaborative environment that fosters innovation and personal development, making it a rewarding place to work.
Contact Details:
Concept Group (Wigan) Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Maintenance Contract Manager in Manchester
✨Join Construction Networks
Get yourself involved in local construction networks or industry events. They often have job boards, and networking can lead to unadvertised positions. Plus, it’s a great way to meet potential future colleagues!
✨Show Off Your Skills on Site
If you’ve done any hands-on work, whether it's through internships or personal projects, make sure you can showcase it. Consider volunteering for local construction projects or getting involved in community build days; it’s a solid way to demonstrate your skills and build connections.
✨Utilise Construction Job Sites
Don't just rely on the big job boards. Look at niche construction job sites—many companies prioritise these for full-time roles. Apply through these sites, but don’t forget to reach out directly to companies you admire, like Concept Group (Wigan) Limited, to express your interest!
✨Tailor Your Application for Full-Time Roles
Make your application stand out by tailoring it specifically for full-time positions. Highlight how your previous projects align with the company's work. At StudySmarter, we encourage you to demonstrate your commitment and long-term interest in the industry when applying for roles like Senior Maintenance Contract Manager at Concept Group (Wigan) Limited.
We think you need these skills to ace Senior Maintenance Contract Manager in Manchester
Some tips for your application 🫡
Showcase Your Relevant Experience:In the construction industry, it's essential to highlight any hands-on experience you have. Whether it’s past projects you've worked on or specific roles you've held, make sure your CV emphasises your practical skills and contributions to construction sites.
Include Certifications and Qualifications:Don’t forget to list any certifications relevant to construction, like CSCS cards or other safety qualifications. These can really set you apart from other candidates and show that you’re serious about health and safety on-site.
Tailor Your Cover Letter to Construction:When writing your cover letter for a construction role, focus on your problem-solving capabilities and teamwork. Construction relies heavily on collaboration, so mention how you’ve worked successfully with others to complete projects on time and within budget.
Adapt Your CV Format to the Field:Ensure your CV is clear and easy to read, with sections dedicated to skills such as project management, technical abilities, and site supervision. Construction roles often require a blend of technical know-how and soft skills, so make sure both are highlighted effectively.
How to prepare for a job interview at Concept Group (Wigan) Limited
✨Brush Up on Technical Knowledge
For a construction role, it's crucial we have a solid grasp of industry standards, safety protocols, and specific tools used on-site. Make sure you're familiar with relevant regulations and can talk confidently about them, as these often come up in interviews.
✨Showcase Your Projects
Since this is a full-time position, be ready to discuss any previous construction projects you've worked on. Bring a portfolio or have detailed descriptions that highlight your role, the challenges you faced, and how you overcame them—this’ll show you’re not just book-smart but also practically savvy.
✨Understand the Team Dynamics
Construction is all about teamwork, so prepare to discuss how you interact with different stakeholders like architects, engineers, and contractors. Maybe think of examples from past experiences to illustrate your ability to communicate and collaborate effectively.
✨Prepare for On-the-Spot Problem Solving
Be ready for some practical questions or scenarios where you'll need to demonstrate your problem-solving skills. Interviewers might present you with a hypothetical construction issue to solve, so practice articulating your thought process clearly and logically—this could really set you apart!
