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- Tasks: Support NDIS participants in understanding and implementing their plans effectively.
- Company: Join Concept Care, a leading NDIS Registered Provider dedicated to empowering individuals with disabilities.
- Benefits: Enjoy a part-time role with flexible hours, professional development, and a supportive workplace culture.
- Why this job: Make a meaningful impact on lives while enjoying a balanced work-life schedule.
- Qualifications: Tertiary qualification in relevant fields and experience in NDIS support coordination required.
- Other info: No client sourcing needed; focus solely on participant support.
The predicted salary is between 30000 - 42000 £ per year.
Support Coordinator – NDIS (Part-Time, 4 Days per Week)
Gregory Hills, NSW | Part-Time | Competitive Salary (based on skills & experience)
About Concept Care
Concept Care is a leading NDIS Registered Provider, dedicated to empowering individuals living with disability, mental illness, injury, or age-related needs. Our mission is to deliver essential supports with unmatched quality and reliability, helping participants achieve independence and personal goals through a person-centered approach.
We pride ourselves on living our values of compassion, accountability, and respect, ensuring every participant receives care tailored to their unique needs.
About the Role
We are seeking a committed and professional Support Coordinator to join our Care and Support Services team on a part-time basis (4 days per week). This role is participant-focused, with no client sourcing required.
The Support Coordinator plays a vital role in:
Assisting NDIS participants to understand and implement their plans effectively
Building and maintaining strong, trust-based relationships with participants and their families
Coordinating and linking participants with appropriate service providers, community supports, and mainstream services
Supporting participants to exercise choice and control, fostering independence and confidence
Monitoring funding utilisation and ensuring compliance with NDIS requirements
Preparing documentation and reports to support NDIS plan reviews
Advocating for participants to ensure their goals, preferences, and needs are met
Key Requirements
To be successful in this role, you will have:
Tertiary qualification in disability services, allied health, social work, psychology, or a related field
Previous experience in NDIS Support Coordination, case management, or disability services
Strong understanding of the NDIS framework, policies, and funding structures
Excellent written and verbal communication skills, with the ability to engage effectively with participants, families, and providers
High-level organisational and time management skills
Proficiency in Microsoft Office Suite and case management systems
Current NDIS Worker Screening Check, Working with Children Check, Police Check, and Driver’s Licence with access to a reliable vehicle
Why Join Concept Care?
Part-time position – 4 days per week, offering greater work-life balance
Focus on support coordination only – no requirement for client sourcing or sales
Professional development and ongoing training opportunities
Supportive, collaborative, and values-driven workplace culture
Opportunity to make a meaningful impact on the lives of NDIS participants
How to Apply
If you are passionate about delivering high-quality, person-centered care and are seeking a flexible and rewarding opportunity, we encourage you to apply.
Click Apply Now and submit your CV along with a cover letter outlining your suitability for the position.
Unlock job insights
Salary match Number of applicants Skills match
Your application will include the following questions:
- Which of the following statements best describes your right to work in Australia? How many years\’ experience do you have as a support coordinator? Do you have a current Australian driver\’s licence? Which of the following Microsoft Office products are you experienced with? Do you have a current NDIS Worker Screening Check? Do you have a current Working With Children (WWC) Check? Do you have a current Police Check (National Police Certificate) for employment?
Concept Care is a leading NDIS Registered Disability Service Provider of unmatched in-home support services.
Our highly experienced Support Workers are backed by a dedicated Care Management team available round the clock to ensure our clients’ needs are met with professionalism and compassion, enabling them to experience a high quality of life through the National Disability Insurance Scheme (NDIS).
Concept Care is a leading NDIS Registered Disability Service Provider of unmatched in-home support services.
Our highly experienced Support Workers are backed by a dedicated Care Management team available round the clock to ensure our clients’ needs are met with professionalism and compassion, enabling them to experience a high quality of life through the National Disability Insurance Scheme (NDIS).
To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.
What can I earn as a Support Coordinator
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Support Coordinator employer: Concept Care
Contact Detail:
Concept Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Coordinator
✨Tip Number 1
Familiarise yourself with the NDIS framework and policies. Understanding the intricacies of the NDIS will not only help you in the role but also demonstrate your commitment and knowledge during interviews.
✨Tip Number 2
Network with professionals in the disability services sector. Attend local events or join online forums to connect with others in the field, which can provide insights and potentially lead to referrals for the position.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've successfully supported individuals with disabilities. Sharing specific examples will showcase your experience and ability to build trust-based relationships with participants.
✨Tip Number 4
Research Concept Care's values and mission. Aligning your personal values with theirs during the interview will show that you're a good cultural fit and genuinely interested in their approach to care.
We think you need these skills to ace Support Coordinator
Some tips for your application 🫡
Tailor Your Cover Letter: Make sure to customise your cover letter to reflect your understanding of the NDIS framework and how your experience aligns with the role. Highlight your commitment to person-centred care and your ability to build trust-based relationships.
Showcase Relevant Experience: In your CV, emphasise any previous roles in support coordination or disability services. Include specific examples of how you've assisted participants in understanding and implementing their NDIS plans.
Highlight Key Skills: Clearly outline your organisational and time management skills, as well as your proficiency in Microsoft Office Suite. Mention any experience with case management systems that may be relevant to the role.
Prepare for Application Questions: Be ready to answer questions regarding your right to work in Australia, your years of experience as a support coordinator, and your current checks (NDIS Worker Screening, WWC Check, Police Check). Prepare concise and honest responses to these questions.
How to prepare for a job interview at Concept Care
✨Understand the NDIS Framework
Make sure you have a solid grasp of the NDIS framework, policies, and funding structures. This knowledge will not only help you answer questions confidently but also demonstrate your commitment to the role.
✨Showcase Your Communication Skills
As a Support Coordinator, you'll need to engage effectively with participants, families, and service providers. Prepare examples of how you've successfully communicated in previous roles, highlighting your ability to build trust and rapport.
✨Demonstrate Organisational Skills
Be ready to discuss your organisational and time management skills. You might be asked how you prioritise tasks or manage multiple cases, so think of specific instances where you've excelled in these areas.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities and approach to participant advocacy. Think about past experiences where you've had to navigate challenges and how you ensured participants' needs were met.
