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- Tasks: Coordinate care plans, supervise support workers, and conduct client check-ins.
- Company: Join Concept Care, a leading NDIS provider focused on empowering clients with disabilities.
- Benefits: Enjoy a supportive workplace, professional development, and the chance to make a real impact.
- Why this job: Make a difference in clients' lives while growing your career in a values-driven environment.
- Qualifications: 2+ years in care coordination, strong NDIS knowledge, and relevant qualifications preferred.
- Other info: Full-time role based in Gregory Hills, Monday to Friday.
The predicted salary is between 36000 - 60000 £ per year.
Care Coordinator – Full Time | 5 Days in Office
Gregory Hills | Client Services Team
About Us
Concept Care is a leading NDIS Registered Provider committed to delivering high-quality, person-centered care for people living with disability, mental illness, injury, and age-related needs. Our mission is to empower clients to live as independently as they choose through reliable, compassionate, and tailored supports.
The Role
We are seeking an experienced and dedicated Care Coordinator to join our Gregory Hills Head Office team on a full-time basis (Monday to Friday).
In this role, you will:
Coordinate and oversee care plans, risk assessments, and service agreements.
Supervise, mentor and support a team of Support Workers.
Conduct client onboarding, home visits, and quarterly check-ins.
Collaborate with clients, families, and stakeholders to ensure person-centered outcomes.
Manage client documentation, incidents, complaints, and continuous improvement processes.
What We’re Looking For
Minimum 2 years’ experience in care coordination or case management
Strong knowledge of NDIS, disabilities, complex care and mental health.
Proven leadership and staff supervision skills.
Excellent communication, organisation, and time management skills.
Current Working with Children Check, NDIS Worker Screening, Police Check, Driver’s Licence, and access to own vehicle.
Relevant tertiary qualification in Disability, Allied Health, Social Science or similar (highly regarded).
Why Join Concept Care?
Be part of a values-driven, supportive, and collaborative workplace.
Opportunity to make a direct impact in the lives of clients and their families.
Ongoing professional development and career growth.
How to Apply
If you are ready to take the next step in your career and want to be part of a growing organisation dedicated to excellence in care, we’d love to hear from you.
Apply now through SEEK with your resume and cover letter outlining your experience.
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Your application will include the following questions:
- Which of the following statements best describes your right to work in Australia? How many years\’ experience do you have as a care coordinator? Do you have a current Police Check (National Police Certificate) for employment? Do you have a current Working With Children (WWC) Check? Do you have customer service experience? Do you have a current Australian driver\’s licence? Do you own or have regular access to a car? Which of the following Microsoft Office products are you experienced with?
Concept Care is a leading NDIS Registered Disability Service Provider of unmatched in-home support services.
Our highly experienced Support Workers are backed by a dedicated Care Management team available round the clock to ensure our clients’ needs are met with professionalism and compassion, enabling them to experience a high quality of life through the National Disability Insurance Scheme (NDIS).
Concept Care is a leading NDIS Registered Disability Service Provider of unmatched in-home support services.
Our highly experienced Support Workers are backed by a dedicated Care Management team available round the clock to ensure our clients’ needs are met with professionalism and compassion, enabling them to experience a high quality of life through the National Disability Insurance Scheme (NDIS).
To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.
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Care Coordinator employer: Concept Care
Contact Detail:
Concept Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Coordinator
✨Tip Number 1
Familiarise yourself with the NDIS framework and its guidelines. Understanding the intricacies of the National Disability Insurance Scheme will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the disability sector. Attend local events or join online forums related to care coordination to connect with others in the field, which can lead to valuable insights and potential referrals.
✨Tip Number 3
Prepare for situational interview questions by reflecting on your past experiences. Think about specific scenarios where you successfully coordinated care or resolved conflicts, as these examples will showcase your skills effectively.
✨Tip Number 4
Research Concept Care’s values and mission. Tailoring your conversation during the interview to align with their commitment to person-centred care will show that you are a good cultural fit for the organisation.
We think you need these skills to ace Care Coordinator
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Care Coordinator position. Tailor your application to highlight how your experience aligns with these expectations.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for person-centered care and your relevant experience in care coordination. Use specific examples to demonstrate your skills in leadership, communication, and organisation.
Highlight Relevant Experience: In your CV, emphasise your minimum 2 years of experience in care coordination or case management. Include details about your knowledge of NDIS and any relevant qualifications that make you a strong candidate.
Prepare for Application Questions: Be ready to answer specific questions regarding your right to work in Australia, your experience as a care coordinator, and your current checks (Police Check, WWC Check). Prepare concise and honest responses to these questions.
How to prepare for a job interview at Concept Care
✨Showcase Your Experience
Make sure to highlight your minimum 2 years of experience in care coordination or case management. Be prepared to discuss specific examples of how you've successfully managed care plans and supported teams in the past.
✨Demonstrate Knowledge of NDIS
Since the role requires strong knowledge of the NDIS and related areas, brush up on your understanding of the National Disability Insurance Scheme. Be ready to explain how you can apply this knowledge to improve client outcomes.
✨Emphasise Leadership Skills
As a Care Coordinator, you'll be supervising and mentoring Support Workers. Prepare to share your leadership experiences and how you've effectively motivated and guided a team in previous roles.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle incidents or complaints. Think of examples where you've successfully navigated challenges in care coordination and how you ensured continuous improvement.
