Team Leader / Deputy Manager - Care Homes
Lead and coordinate care teams supporting individuals with complex needs, including high-risk behaviours and challenging situations.
Responsibilities include managing staff deployment and shift handovers, overseeing the implementation of care plans and risk assessments, leading responses to behavioural incidents, monitoring staff performance and care standards, supporting training and supervision, and ensuring safeguarding, accurate reporting and compliance with relevant care procedures.
Promote dignity, independence and safe, consistent care delivery.
Previous experience in health and social care, supporting individuals with complex needs.Experience supporting people with learning disabilities, autism, mental health needs or behaviours that challenge.Practical experience using positive behaviour support and de-escalation techniques.Understanding of safeguarding, duty of care, confidentiality and person-centred care.Ability to remain calm and professional in challenging situations.Good communication, teamwork and record-keeping skills.Ability to follow individual care plans, risk assessments and behavioural support plans.Flexibility to work shifts and availability for 38–48 hours per week.Unrestricted Right to Work in the UK. Visa sponsorship is not available.Willingness to undertake mandatory training and DBS checks as required.Significant experience in a senior or supervisory role within complex care services.Experience leading and coordinating staff teams, preferably within 3:1, 4:1 or 5:1 care arrangements.Strong practical experience managing challenging behaviour, physical aggression and crisis situations.Experience implementing Positive Behaviour Support (PBS) plans and complex risk assessments.Knowledge of safeguarding, DoLS, least restrictive practice and incident management.Ability to lead shifts, conduct handovers, supervise staff and monitor care standards.DMI (Dynamis) training is strongly preferred. Current PMVA or equivalent recognised physical intervention training may also be considered.Level 3 Health and Social Care qualification or equivalent is desirable.
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Team Leader / Deputy Manager - Care Homes in Leicester employer: Concept 11
Concept 11 is an attractive employer due to its commitment to person-centred care and the professional growth opportunities it provides. Employees benefit from a supportive team environment and competitive salaries, making it a fulfilling place to work.
