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For Companies At a Glance
- Tasks: Engage with users globally, providing support for innovative VR technologies.
- Company: Join Concentrix, a leading employer with over 550k Game-Changers worldwide.
- Benefits: Enjoy a competitive salary, perks, and opportunities for personal development.
- Why this job: Be part of a dynamic team, enhance your career, and make lasting friendships.
- Qualifications: Fluent in English, social media experience, and a passion for VR gaming preferred.
- Other info: Permanently site-based in Belfast, with flexible hours between 7am - 10pm.
Job Title:
Social Media Specialist – Dayshift
Job Description
Our Social Support Game-changers will be immersed in virtual reality worlds, aiming to enhance seamless VR experiences.
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Location: Permanently site based, at our Belfast VR Hub (BT1 3NR).
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Hours: 40 hours paid production scheduled between 7am – 10pm, Monday to Sunday.
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Salary: ÂŁ12.25 per hour + additional perks and company benefits to help support your unique lifestyle.
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Must be fluent in English (B2 CEFR level)
What you will do in this role
Our team connects and engages with users on a global scale,via a range of communication channels, to provide support on an array of innovative VR technologies and products.
Working as part of a dynamic, team-focused environment, you will help drive User satisfaction by:
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Provide resolutions to general or individual users.
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Help identify opportunities to reduce customer effort.
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Constantly monitoring social media, forum channels and product review platforms.
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Providing engagement activity support.
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Create and promote engaging responses that encourage participation.
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Develop user-generated content.
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Actively working to identify and implement opportunities to cross leverage self-service content across digital channels.
Your qualifications
Concentrix is a great match if you:
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Have professional experience or an in-depth understanding of social media support
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Fluent in English (B2 CEFR level)
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Have the availability to work 5 days per week, between 7am – 10pm
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Typing speed 55 WPM and accuracy of 95%
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Experience or interest in virtual reality gaming is desirable
Career growth and personal development
This full-time position is a great opportunity to expand your career and experience the power of what’s next while developing “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed.
Experience the best version of you!
If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 550k+ Game-Changers around the globe call Concentrix their “employer of choice.”
Concentrix is an equal opportunity employer.
Concentrix is a Disability Confident and equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.
Eligibility to work
In accordance with the United Kingdom’s law, only applicants who are legally authorised to work in the UK will be considered for this position.
Location:
GBR Belfast – Maysfield
Language Requirements:
Time Type:
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Social Media Specialist - Dayshift employer: Concentrix
Contact Detail:
Concentrix Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Social Media Specialist - Dayshift
✨Tip Number 1
Familiarise yourself with the latest trends in social media, especially those related to virtual reality. This knowledge will not only help you engage with users effectively but also demonstrate your passion for the industry during interviews.
✨Tip Number 2
Engage with VR communities online. Join forums and social media groups where VR enthusiasts gather. This will give you insights into user concerns and preferences, which can be valuable when discussing your understanding of customer support in your interview.
✨Tip Number 3
Practice your typing speed and accuracy to meet the required 55 WPM and 95% accuracy. Use online typing tests to track your progress and ensure you're ready to handle customer queries efficiently.
✨Tip Number 4
Prepare examples of how you've successfully engaged with users on social media in the past. Highlight any innovative strategies you used to enhance user satisfaction, as this will showcase your experience and creativity in a relevant context.
We think you need these skills to ace Social Media Specialist - Dayshift
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in social media support and any familiarity with virtual reality technologies. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for social media and VR gaming. Mention specific examples of how you've engaged users or resolved issues in previous roles, and express why you want to work with Concentrix.
Showcase Your Communication Skills: Since the role requires fluency in English and strong communication skills, consider including a brief section in your application that highlights your typing speed and accuracy, as well as any relevant experiences that demonstrate your ability to engage effectively with users.
Highlight Your Availability: Clearly state your availability to work the required hours between 7am - 10pm, Monday to Sunday. This shows your commitment and readiness to meet the job's demands.
How to prepare for a job interview at Concentrix
✨Show Your Social Media Savvy
Make sure to highlight your experience with social media platforms during the interview. Be prepared to discuss specific examples of how you've engaged users or resolved issues through these channels.
✨Demonstrate Your VR Knowledge
Since the role involves virtual reality technologies, brush up on your knowledge of VR gaming and products. Showing genuine interest and understanding can set you apart from other candidates.
✨Prepare for Team Dynamics
This position is team-focused, so be ready to discuss how you work within a team. Share examples of past collaborations and how you contributed to achieving team goals.
✨Practice Your Typing Skills
With a required typing speed of 55 WPM and 95% accuracy, it’s a good idea to practice your typing before the interview. You might even want to mention your typing skills as a strength during the conversation.
