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- Tasks: Engage users in VR worlds and enhance their experiences through social media support.
- Company: Join Concentrix, a global leader in innovative customer engagement solutions.
- Benefits: Enjoy competitive salary, perks, and opportunities for career growth in a dynamic environment.
- Why this job: Be part of a vibrant team, develop lifelong friendships, and explore cutting-edge VR technologies.
- Qualifications: Fluent in English and Spanish, with social media experience and a passion for VR gaming.
- Other info: Full-time role at our Belfast VR Hub, with training and support provided.
The predicted salary is between 28800 - 43200 ÂŁ per year.
Our Social Support Game-changers will be immersed in virtual reality worlds, aiming to enhance seamless VR experiences. These game-changing careers will be permanently site based, at our Belfast VR Hub (BT1 3NR). We offer a competitive salary and additional perks and company benefits to help support your unique lifestyle.
Our team connects and engages with users on a global scale, via a range of communication channels, to provide support on an array of innovative VR technologies and products. Working as part of a dynamic, team-focused environment, you will help drive User satisfaction by:
- Help identify opportunities to reduce customer effort.
- Constantly monitoring social media, forum channels and product review platforms.
- Providing engagement activity support.
- Develop user-generated content.
- Actively working to identify and implement opportunities to cross leverage self-service content across digital channels.
Requirements:
- Have professional experience or an in-depth understanding of social media support.
- Fluent in English and Spanish (B2 CEFR level).
- Have the availability to work 5 days per week, between 7am – 4pm.
- Typing speed 55 WPM and accuracy of 95%.
- Experience or interest in virtual reality gaming is desirable.
This full-time position is a great opportunity to expand your career and experience the power of what’s next while developing “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed.
Concentrix is an equal opportunity employer. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.
Social Media Content Advisor employer: Concentrix
Contact Detail:
Concentrix Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Social Media Content Advisor
✨Tip Number 1
Familiarise yourself with the latest trends in social media, especially those related to virtual reality. Being able to discuss current VR technologies and how they impact user engagement will show your passion and knowledge during any discussions.
✨Tip Number 2
Engage with the company's social media channels before applying. Comment on their posts or share relevant content to demonstrate your interest and understanding of their brand voice and community.
✨Tip Number 3
Network with current employees or industry professionals who have experience in social media support or VR. This can provide you with insider insights about the company culture and expectations, which can be invaluable during interviews.
✨Tip Number 4
Prepare to showcase your typing skills and accuracy. Since the role requires a typing speed of 55 WPM with 95% accuracy, consider practicing online typing tests to ensure you're ready to meet this requirement.
We think you need these skills to ace Social Media Content Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Social Media Content Advisor position. Tailor your application to highlight how your skills and experiences align with these aspects.
Showcase Relevant Experience: In your CV and cover letter, emphasise any professional experience or understanding you have of social media support. Mention specific examples where you've successfully engaged with users or created user-generated content.
Highlight Language Proficiency: Since fluency in English and Spanish is required, make sure to clearly state your language skills in your application. If possible, provide examples of how you've used these languages in a professional context.
Demonstrate Passion for VR: If you have experience or a strong interest in virtual reality gaming, be sure to mention it. Discuss any relevant projects or personal experiences that showcase your enthusiasm for the industry.
How to prepare for a job interview at Concentrix
✨Show Your Passion for VR
Make sure to express your enthusiasm for virtual reality and how it can enhance user experiences. Share any personal experiences or projects related to VR that demonstrate your interest and knowledge in the field.
✨Demonstrate Social Media Savvy
Prepare examples of how you've successfully engaged with users on social media platforms. Highlight your understanding of different channels and how you can leverage them to improve customer support and engagement.
✨Highlight Language Skills
Since fluency in English and Spanish is required, be ready to showcase your language skills during the interview. You might even want to practice answering some questions in Spanish to demonstrate your proficiency.
✨Prepare for Team Dynamics
As this role involves working in a dynamic team environment, think about examples from your past experiences where you collaborated effectively with others. Be ready to discuss how you contribute to a positive team atmosphere.
