Social Media Advisor - French

Social network you want to login/join with:

Our Social Support Game-changers will be immersed in virtual reality worlds, aiming to enhance seamless VR experiences.

These game-changing careers will be permanently site based, at our Belfast VR Hub ( BT1 3NR).

You could be scheduled to work anyway of the week between the hours of 7am – 7pm. You must be fully flexible during these times.

We offer a salary of £27019.20 per annum + additional perks and company benefits to help support your unique lifestyle.

What you will do in this role

Our team connects and engages with users on a global scale, via a range of communication channels, to provide support on an array of innovative VR technologies and products.

Working as part of a dynamic, team-focused environment, you will help drive User satisfaction by:

Provide resolutions to general or individual users.

Help identify opportunities to reduce customer effort.

Constantly monitoring social media, forum channels and product review platforms.

Create and promote engaging responses that encourage participation.

Develop user-generated content.

Actively working to identify and implement opportunities to cross leverage self-service content across digital channels.

Concentrix is a great match if you:

Have professional experience or an in-depth understanding of social media support

Fluent in English and French (B2 CEFR level)

Have the availability to work 5 days per week, between 7am – 7pm

Typing speed 55 WPM and accuracy of 95%

Experience or interest in virtual reality gaming is desirable

Career growth and personal development

This full-time position is a great opportunity to expand your career and experience the power of what’s next while developing “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed.

Experience the best version of you!

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”

Concentrix is an equal opportunity employer

Concentrix is a Disability Confident and equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.

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