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- Tasks: Design and implement innovative Power Platform solutions to optimise business processes.
- Company: Join Concentrix, a global leader in tech and services, transforming brands with cutting-edge solutions.
- Benefits: Enjoy remote work flexibility and a diverse, inclusive culture that values your growth.
- Why this job: Be part of a dynamic team driving intelligent transformation in a hyperconnected world.
- Qualifications: Intermediate to expert experience in Power Platform and Dynamics 365 required.
- Other info: This is a full-time, mid-senior level position based in the UK.
The predicted salary is between 43200 - 72000 £ per year.
Join us at Concentrix as a Senior CRM and Power Platform Engineer.
About Concentrix: We are a global leader in technology and services, powering the world’s best brands with innovative data, insights, and technology solutions. Our mission is to be the intelligent transformation partner, providing industry-leading solutions in a hyperconnected world. We foster a diverse, curious, and talented workforce committed to delivering exceptional relationships and innovative careers across over 70 countries.
Job Overview: We are seeking a skilled Power Platform and Dynamics 365 Customer Engagement Solution Architect. The role involves developing governance strategies, best practices, and customized Power Apps solutions, along with assessing and optimizing Dynamics 365 configurations to meet business needs.
Key Responsibilities:
- Design, implement, and maintain Power Platform solutions, including Power Apps, Power Automate, and Dataverse.
- Develop and execute governance frameworks, environment planning, and security strategies.
- Customize and optimize Dynamics 365 Customer Engagement modules such as Customer Service, Omnichannel, Sales, and Field Service.
- Provide technical training and support to clients and internal teams.
- Troubleshoot and resolve complex application issues.
Qualifications:
- Intermediate to expert experience in Power Platform governance, administration, and Power Apps development.
- Strong knowledge of Dynamics 365 Customer Engagement architecture, customization, and deployment in large-scale environments.
- Proficiency in Power Platform technologies: Power Apps, Power Automate, Dataverse.
- Experience with Omnichannel solutions and Application Lifecycle Management (ALM).
- Excellent troubleshooting, training, and communication skills.
Location & Other Details:
- Location: UK, Work at Home, GB
- Employment Type: Full-time
- Seniority Level: Mid-Senior level
- Industries: IT Services and IT Consulting
Senior CRM and Power Platform Engineer employer: Concentrix
Contact Detail:
Concentrix Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior CRM and Power Platform Engineer
✨Tip Number 1
Familiarise yourself with the latest features and updates in Power Platform and Dynamics 365. Being knowledgeable about recent advancements will not only boost your confidence during discussions but also demonstrate your commitment to staying current in this fast-evolving field.
✨Tip Number 2
Network with professionals already working in CRM and Power Platform roles. Engaging with industry experts can provide you with valuable insights and potentially lead to referrals, which can significantly enhance your chances of landing the job.
✨Tip Number 3
Prepare to discuss specific projects where you've implemented Power Platform solutions or optimised Dynamics 365 configurations. Real-world examples will showcase your expertise and problem-solving skills, making you a more attractive candidate.
✨Tip Number 4
Demonstrate your understanding of governance frameworks and security strategies relevant to Power Platform. Highlighting your knowledge in these areas will show that you are not just technically skilled but also aware of the broader implications of your work.
We think you need these skills to ace Senior CRM and Power Platform Engineer
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and qualifications required for the Senior CRM and Power Platform Engineer position. Tailor your application to highlight relevant experience in Power Platform governance and Dynamics 365.
Highlight Relevant Experience: In your CV and cover letter, emphasise your intermediate to expert experience with Power Platform technologies, particularly Power Apps and Power Automate. Provide specific examples of projects where you've implemented solutions or optimised configurations.
Showcase Problem-Solving Skills: Since troubleshooting is a key part of the role, include examples of complex application issues you've resolved in previous positions. This will demonstrate your technical skills and ability to support clients effectively.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also conveys your enthusiasm for the role and the company. Mention how your values align with Concentrix's mission of being an intelligent transformation partner.
How to prepare for a job interview at Concentrix
✨Showcase Your Technical Skills
Be prepared to discuss your experience with Power Platform and Dynamics 365 in detail. Highlight specific projects where you've implemented solutions, focusing on your role and the impact of your work.
✨Understand Governance Frameworks
Since the role involves developing governance strategies, make sure you can articulate your understanding of governance frameworks in Power Platform. Be ready to discuss how you've applied these in past roles.
✨Demonstrate Problem-Solving Abilities
Expect questions that assess your troubleshooting skills. Prepare examples of complex application issues you've resolved, detailing your thought process and the steps you took to find a solution.
✨Communicate Clearly and Effectively
Strong communication skills are essential for this role. Practice explaining technical concepts in simple terms, as you may need to provide training and support to clients and internal teams.
