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For Companies At a Glance
- Tasks: Engage with customers, resolve queries, and manage sales for renewals.
- Company: Concentrix is a global leader in IT, Technology, and Finance services.
- Benefits: Enjoy 100% remote work, health insurance, extra birthday leave, and paid volunteer time.
- Why this job: Join a dynamic team focused on relationship-building and customer satisfaction.
- Qualifications: Fluent in German with strong communication and problem-solving skills; IT sales experience is a plus.
- Other info: Be part of a supportive culture with over 270,000 global team members.
The predicted salary is between 28800 - 43200 £ per year.
About us
Concentrix is in the IT, Technology and Finance industries. Being part of our team, you are able to enjoy:
- 100% work from home
- Medicash Level 1
- Bupa health insurance
- Extra day off in your birthday month
- Volunteer Time Off (VTO), paid time yearly to volunteer with an organization of your choice
- Annual bonus potential
- Training program
The Sales Representative is responsible for ensuring that their customers' questions and queries are answered throughout the year. This can involve liaising with other parts of the business to ensure that things are resolved as quickly as possible and to a high standard. You will work in the Renewals team, which is focused on cross-selling and upselling. Critically the Sales Representative will ensure that we generate the customers' contracts each year on time and introduce additional products to the customer, which will help their business run more effectively. You will have a pipeline of existing businesses for you to support. This role is ideal for people who are organised, able to solve problems and most importantly enjoy building relationships with people.
Duties and responsibilities
- Ensures that client’s customers are consistently satisfied with the client’s products and services, and resolves escalated issues
- Achieve revenue-based quotas based on successful management of client accounts and supporting processes to meet operational needs and growth objectives
- Serves as a single point of contact for the client customer and may coordinate the work of client service teams
- Responsible for managing sales territory and achieving monthly quotas
- Identify opportunities for additional product or service sales
- Use data to help influence buying/renewal process
Qualifications
- Fluency in German
- Demonstrated ability to effectively communicate in a fast-paced environment while developing positive relationships
- Passion for exceptional customer experience and sales
- Problem-solving skills
- Excellent knowledge of MS Office programs
- Excellent verbal and written communication skills
- Demonstrated ability to prioritize and multi-task
- Experience with IT sales is a plus
Together, let’s do something great! If you find yourself smiling right now and this feels like the perfect next step in your career, we want to hear from you! Apply today and find out why 270,000+ people around the globe choose to call Concentrix home. We are proudly one team, one company, One Concentrix and we invite you to join us!
Sales representative - Renewals - German employer: Concentrix
Contact Detail:
Concentrix Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales representative - Renewals - German
✨Tip Number 1
Familiarise yourself with Concentrix's products and services. Understanding what you’ll be selling will not only boost your confidence but also help you answer customer queries effectively during the interview.
✨Tip Number 2
Brush up on your German language skills, especially in a sales context. Being fluent is crucial, so practice common sales phrases and customer service scenarios to demonstrate your proficiency.
✨Tip Number 3
Prepare examples of how you've successfully built relationships with clients in the past. Highlighting your problem-solving skills and ability to upsell or cross-sell will show that you're a great fit for the Renewals team.
✨Tip Number 4
Research the IT and finance industries to understand current trends and challenges. This knowledge will help you engage in meaningful conversations during interviews and demonstrate your commitment to the role.
We think you need these skills to ace Sales representative - Renewals - German
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales, particularly in renewals or IT sales. Emphasise your problem-solving skills and ability to build relationships, as these are key for the role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for customer experience and sales. Mention your fluency in German and how it will benefit the team. Use specific examples from your past experiences to demonstrate your skills.
Showcase Relevant Skills: Highlight your proficiency in MS Office and any experience you have with data analysis. Mention how you've used these skills in previous roles to influence sales or improve customer satisfaction.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for a sales role.
How to prepare for a job interview at Concentrix
✨Showcase Your Communication Skills
As a Sales Representative, effective communication is key. Be prepared to demonstrate your ability to articulate ideas clearly and build rapport. Practice speaking confidently in German, as fluency is essential for this role.
✨Highlight Your Problem-Solving Abilities
The role requires strong problem-solving skills. Think of examples from your past experiences where you successfully resolved customer issues or improved processes. This will show your potential employer that you can handle challenges effectively.
✨Demonstrate Your Organisational Skills
Being organised is crucial in managing client accounts and meeting quotas. Prepare to discuss how you prioritise tasks and manage your time efficiently. Mention any tools or methods you use to stay organised.
✨Research Concentrix and Its Products
Familiarise yourself with Concentrix and the products they offer. Understanding their services will help you answer questions more effectively and show your genuine interest in the company and its mission.
