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- Tasks: Deliver proactive Microsoft Teams solutions and educate customers on best practices.
- Company: Join Concentrix, a global leader in intelligent transformation.
- Benefits: Competitive salary, remote work, and access to emerging technologies.
- Why this job: Be part of a dynamic team shaping the future of integrated services.
- Qualifications: Experience with Microsoft Teams and strong communication skills required.
- Other info: Opportunities for professional growth and travel for onsite training.
The predicted salary is between 36000 - 60000 £ per year.
Job Title: Microsoft Teams Engineer
Overview
We’re Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. We shape new game-changing careers in over 70 countries, attracting the best talent.
In our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today’s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.
Join us and be part of this journey towards greater opportunities and brighter futures.
Description of Role
- Key technical resource for the customer.
- Focused on delivering proactive services such as education workshops, delivering assessments and providing expert guidance.
- Join a highly motivated team of leading industry experts.
- Gain early access to emerging technologies ahead of industry peers and acquire insights on leveraging them effectively.
- Visit customers to train them and share industry and development expertise (travel may be expected for onsite deliveries).
- Be part of a thriving developer community that\’s constantly looking for ways to improve our customers’ experience, software development goals and use of technology.
- Build strong customer relationships and ensure deliveries align with customer projects and milestones.
- Gain access to expertise and support from Microsoft’s consulting practice and product groups.
- Continually learn and grow professionally.
- Analyse problems.
- Maintain, extend accreditations and certifications, assist in developing best practices for key technologies and products to support technical team readiness.
- Exhibit excellent communication abilities and consistently cultivate strategic, long-term relationships with customers to earn their trust.
Required Skills & Capabilities
- Teams Meetings & Live Events
- Teams Phone Calling Plans
- Teams Phone Devices
- Teams Phone Direct Routing
- Teams Phone Mobile
- Teams Phone Operator Connect
- Teams Phone System Foundation
- Teams Premium
- Teams Rooms Technical Experience
- Deep understanding in Teams Voice architecture.
- Experience with Migrations to Microsoft Teams, including Phone and Rooms.
- Deep troubleshooting skills with Teams Phone and media optimization.
- Track record of supporting customer digital transformation delivering enterprise-grade Teams solutions.
- Experience delivering proactive services, such as workshops and technical assessments.
Role Requirements
- SC Security Clearance.
- NPPV Level 3 Clearance.
- UK Citizenship.
- Fluent English oral and written communication.
- Strong technical writing, presentation and training skills.
Location: UK, Work at Home, GB
Language Requirements:
Time Type: Full time
If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents.
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Microsoft Teams Engineer employer: Concentrix
Contact Detail:
Concentrix Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Microsoft Teams Engineer
✨Tip Number 1
Network like a pro! Reach out to folks in the industry on LinkedIn or at tech meetups. We all know that sometimes it’s not just what you know, but who you know that can help you land that Microsoft Teams Engineer role.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal project that highlights your expertise with Microsoft Teams. We love seeing practical examples of your work, and it gives you something tangible to discuss during interviews.
✨Tip Number 3
Prepare for those interviews! Research common questions for Microsoft Teams Engineers and practice your answers. We recommend doing mock interviews with friends or using online platforms to get comfortable with the process.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always looking for passionate individuals ready to join our tech-powered team!
We think you need these skills to ace Microsoft Teams Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Microsoft Teams Engineer. Highlight your experience with Teams Voice architecture and any relevant migrations you've handled. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for technology and how you can contribute to our team. Mention specific projects or experiences that demonstrate your expertise in delivering proactive services.
Show Off Your Communication Skills: Since this role requires excellent communication abilities, make sure your application reflects that. Use clear and concise language, and don’t shy away from showcasing your technical writing and presentation skills. We love a well-structured application!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Concentrix
✨Know Your Tech Inside Out
Make sure you have a solid understanding of Microsoft Teams Voice architecture and its various components. Brush up on your knowledge about migrations, troubleshooting, and the specific features mentioned in the job description. This will not only help you answer technical questions but also show your genuine interest in the role.
✨Showcase Your Communication Skills
Since this role involves training customers and building relationships, practice articulating complex technical concepts in simple terms. Prepare examples from your past experiences where you successfully communicated with clients or led workshops. This will demonstrate your ability to connect with customers effectively.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving skills. Think of situations where you've had to troubleshoot issues or deliver proactive services. Be ready to explain your thought process and the steps you took to resolve those challenges.
✨Research Concentrix and Its Culture
Familiarise yourself with Concentrix's mission and values. Understanding their focus on intelligent transformation and customer experience will help you align your answers with their goals. It’s also a great way to show that you’re genuinely interested in being part of their team.
