Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage with donors via calls, emails, and social media to secure ongoing donations.
- Company: Concentrix is a leading global provider of customer experience solutions.
- Benefits: Enjoy a competitive salary, flexible hybrid work, and various employee perks.
- Why this job: Join a vibrant team, develop lifelong friendships, and make a real impact in fundraising.
- Qualifications: Fluent in English and German, with strong communication skills and customer service experience.
- Other info: Work from home twice a week and receive comprehensive training and support.
Are you passionate about building relationships and establishing trust with supporters with a view to securing ongoing donations? This exciting role is perfect for a people’s person. We want applicants who are enthusiastic and motivated, willing to go the extra mile to exceed our customer’s expectations.
As a Fundraising Advisor, you’ll need to be empathetic and patient with a friendly and bubbly personality without compromising on professionalism. If you’re ready to take up a new challenge, then put your passion for communication to good use and apply today!
Career growth and personal development
This hybrid, full-time position is a great opportunity to expand your career while developing “friends for life” at the same time. Working from the comfort of your home and on-site in our Newcastle office twice weekly, we’ll provide all the training, cutting-edge technologies, and continuing support you’ll need to succeed.
What you will do in this role:
- Dealing with donors on behalf of a leading humanitarian organization through outbound calling, email, chat & social media.
- Passionate about building relationships and establishing trust with supporters to secure ongoing donations.
- Work professionally and efficiently with donors to maintain and drive great results.
Qualifications Required:
- Excellent communication skills in English and German, both oral and written.
- Ability to influence others.
- A minimum of 6-12 months’ experience within a customer-focused role.
- An adaptable approach when dealing with supporters.
- Ability to maintain confidentiality.
- Excellent interpersonal skills with the ability to build rapport.
- Strong attention to detail.
- PC literate with the ability to use multiple systems.
Preferred:
- Previous experience within a fundraising role.
What’s in it for you:
- A competitive salary of ÂŁ12.75 per hour with fortnightly pay.
- 28 days of vacation.
- Pension Scheme: auto enrolment after 92 days employment (if eligible).
- Employee Assist Program: a range of support and resources, accessed free.
- Benefex Employee Savings: access to hundreds of lifestyle savings, free online courses and a selection of wellbeing resources.
- 0% Joining fee and discounted membership at PUREGYM.
- Comprehensive UNUM Dental cover enabling you to claim back costs of dental care for you and your dependents.
- Employee Stock Purchase Plan (ESPP) allowing you to buy Concentrix stock (CNXC).
- Group Life Assurance: open to all UK employees from day 1 of employment.
- Refer a Friend incentive.
Travel: 2 days per week on site.
Address: The Rocket, Stephenson Quarter, Newcastle upon Tyne NE1 3SA.
Seniority level: Entry level.
Employment type: Full-time.
Job function: Customer Service.
Industries: IT Services and IT Consulting and Fundraising.
German Fundraising Advisor employer: Concentrix
Contact Detail:
Concentrix Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land German Fundraising Advisor
✨Tip Number 1
Familiarise yourself with the key values and mission of the humanitarian organisation you'll be representing. Understanding their goals will help you connect better with potential donors and demonstrate your genuine passion for their cause.
✨Tip Number 2
Practice your communication skills in both English and German. Since this role requires excellent language proficiency, consider engaging in conversations or role-playing scenarios to boost your confidence and fluency.
✨Tip Number 3
Showcase your interpersonal skills by preparing examples of how you've built rapport with customers in previous roles. Think of specific situations where you went above and beyond to meet a customer's needs, as this will highlight your suitability for the position.
✨Tip Number 4
Research common fundraising techniques and strategies. Being knowledgeable about effective methods can set you apart from other candidates and demonstrate your commitment to making a positive impact in the fundraising sector.
We think you need these skills to ace German Fundraising Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and fundraising. Emphasise your communication skills in both English and German, as well as any previous roles that required relationship-building.
Craft a Compelling Cover Letter: In your cover letter, express your passion for building relationships and your motivation to exceed customer expectations. Use specific examples from your past experiences to demonstrate your empathy and professionalism.
Showcase Relevant Skills: Clearly outline your interpersonal skills and attention to detail in your application. Mention any experience you have with outbound calling or using multiple systems, as these are crucial for the role.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which is essential for a Fundraising Advisor.
How to prepare for a job interview at Concentrix
✨Show Your Passion for Fundraising
Make sure to express your enthusiasm for fundraising during the interview. Share any relevant experiences where you successfully built relationships with donors or supporters, as this will demonstrate your commitment to the role.
✨Demonstrate Empathy and Communication Skills
Since the role requires a friendly and empathetic approach, prepare examples of how you've effectively communicated with customers in the past. Highlight situations where you resolved issues or built rapport, showcasing your interpersonal skills.
✨Be Ready to Discuss Adaptability
The job description mentions an adaptable approach when dealing with supporters. Think of instances where you had to adjust your communication style or strategy to meet different donor needs, and be ready to share these examples.
✨Prepare for Role-Playing Scenarios
Expect potential role-playing scenarios during the interview to assess your ability to handle donor interactions. Practice responding to common donor questions or objections, ensuring you can maintain professionalism while being personable.
