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- Tasks: Engage users in virtual reality, providing support and creating content across social media channels.
- Company: Join Concentrix, a global leader in customer engagement and innovative technology solutions.
- Benefits: Enjoy a competitive salary, flexible hours, and perks that support your lifestyle.
- Why this job: Be part of a dynamic team, enhance your career, and connect with fellow VR enthusiasts.
- Qualifications: Fluent in English and French, with social media experience and a passion for VR gaming.
- Other info: Work at our Belfast VR Hub and enjoy ongoing training and personal development opportunities.
The predicted salary is between 21600 - 32400 ÂŁ per year.
Our Social Support Game-changers will be immersed in virtual reality worlds, aiming to enhance seamless VR experiences. These game-changing careers will be permanently site based, at our Belfast VR Hub (BT1 3NR). You could be scheduled to work any day of the week between the hours of 7am - 7pm. You must be fully flexible during these times. We offer a salary of ÂŁ27019.20 per annum + additional perks and company benefits to help support your unique lifestyle.
What you will do in this role:
- Our team connects and engages with users on a global scale, via a range of communication channels, to provide support on an array of innovative VR technologies and products.
- Working as part of a dynamic, team-focused environment, you will help drive User satisfaction by:
- Providing resolutions to general or individual users.
- Helping identify opportunities to reduce customer effort.
- Constantly monitoring social media, forum channels and product review platforms.
- Creating and promoting engaging responses that encourage participation.
- Developing user-generated content.
- Actively working to identify and implement opportunities to cross leverage self-service content across digital channels.
Concentrix is a great match if you:
- Have professional experience or an in-depth understanding of social media support.
- Are fluent in English and French (B2 CEFR level).
- Have the availability to work 5 days per week, between 7am - 4pm.
- Have a typing speed of 55 WPM and accuracy of 95%.
- Have experience or interest in virtual reality gaming (desirable).
Career growth and personal development:
This full-time position is a great opportunity to expand your career and experience the power of what’s next while developing “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. Experience the best version of you!
If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”
Concentrix is an equal opportunity employer. We are proudly united as one team, one company, globally. We are committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment.
French Social Media Advisor employer: Concentrix
Contact Detail:
Concentrix Recruiting Team
accessibility@talentify.io
StudySmarter Expert Advice 🤫
We think this is how you could land French Social Media Advisor
✨Tip Number 1
Familiarise yourself with the latest trends in social media, especially those relevant to VR technologies. Being able to discuss current events and innovations in this space during your interview will show your passion and knowledge.
✨Tip Number 2
Practice your French communication skills, particularly in a social media context. Engaging in conversations or role-playing scenarios can help you feel more confident when interacting with users in both English and French.
✨Tip Number 3
Demonstrate your flexibility by being open to various working hours. Highlighting your availability during the specified times will make you a more attractive candidate for the role.
✨Tip Number 4
Showcase any experience or interest you have in virtual reality gaming. Whether it's through personal projects, gaming communities, or relevant coursework, sharing your enthusiasm for VR can set you apart from other candidates.
We think you need these skills to ace French Social Media Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with social media support and any relevant skills, such as fluency in French and English. Emphasise your typing speed and accuracy, as well as any experience with virtual reality gaming.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for VR technologies and your understanding of customer engagement. Mention specific examples of how you've successfully resolved user issues or created engaging content in previous roles.
Showcase Your Flexibility: In your application, clearly state your availability to work the required hours and your willingness to adapt to a flexible schedule. This is crucial for a role that requires working across various days and times.
Highlight Teamwork Skills: Since the role involves working in a dynamic team-focused environment, include examples of how you've collaborated with others in past positions. This will demonstrate your ability to contribute positively to the team at Concentrix.
How to prepare for a job interview at Concentrix
✨Show Your Social Media Savvy
Make sure to highlight your professional experience or understanding of social media support during the interview. Be prepared to discuss specific platforms you’ve worked with and how you've engaged users effectively.
✨Demonstrate Your Language Skills
Since fluency in both English and French is essential, practice speaking in both languages before the interview. You might be asked to respond to questions in French, so be ready to showcase your B2 CEFR level proficiency.
✨Express Your Flexibility
The role requires full flexibility between 7am and 7pm. Be clear about your availability and willingness to work various shifts. This shows that you are adaptable and ready to meet the company's needs.
✨Share Your Passion for VR
If you have experience or a genuine interest in virtual reality gaming, make sure to mention it. Discuss any relevant projects or experiences that demonstrate your enthusiasm for the technology and how it can enhance user engagement.
