Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage users in VR worlds and enhance their experiences through social media support.
- Company: Join Concentrix, a global leader in innovative customer engagement solutions.
- Benefits: Enjoy competitive salary, perks, and opportunities for career growth in a dynamic environment.
- Why this job: Be part of a vibrant team, develop lifelong friendships, and explore cutting-edge VR technologies.
- Qualifications: Fluent in English and Spanish, with social media experience and a passion for VR gaming.
- Other info: Full-time role at our Belfast VR Hub, with training and support provided.
The predicted salary is between 30000 - 42000 ÂŁ per year.
Our Social Support Game-changers will be immersed in virtual reality worlds, aiming to enhance seamless VR experiences. These game-changing careers will be permanently site based, at our Belfast VR Hub (BT1 3NR). We offer a competitive salary and additional perks and company benefits to help support your unique lifestyle.
Our team connects and engages with users on a global scale, via a range of communication channels, to provide support on an array of innovative VR technologies and products. Working as part of a dynamic, team-focused environment, you will help drive User satisfaction by:
- Help identify opportunities to reduce customer effort.
- Constantly monitoring social media, forum channels and product review platforms.
- Providing engagement activity support.
- Develop user-generated content.
- Actively working to identify and implement opportunities to cross leverage self-service content across digital channels.
Requirements:
- Have professional experience or an in-depth understanding of social media support.
- Fluent in English and Spanish (B2 CEFR level).
- Have the availability to work 5 days per week, between 7am – 4pm.
- Typing speed 55 WPM and accuracy of 95%.
- Experience or interest in virtual reality gaming is desirable.
This full-time position is a great opportunity to expand your career and experience the power of what’s next while developing “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed.
Concentrix is an equal opportunity employer. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.
Content Advisor (Digital) employer: Concentrix
Contact Detail:
Concentrix Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Content Advisor (Digital)
✨Tip Number 1
Familiarise yourself with the latest trends in virtual reality and social media support. Being knowledgeable about current VR technologies will not only impress us but also show your genuine interest in the role.
✨Tip Number 2
Engage with our online community before applying. Participate in discussions on social media platforms or forums related to VR. This will help you understand user needs and demonstrate your proactive approach.
✨Tip Number 3
Showcase your bilingual skills by interacting in both English and Spanish on relevant platforms. This will highlight your fluency and ability to connect with a diverse audience, which is crucial for this position.
✨Tip Number 4
Prepare to discuss your typing speed and accuracy during the interview. Practising beforehand can help you confidently demonstrate your skills, as these are essential for providing effective support.
We think you need these skills to ace Content Advisor (Digital)
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Content Advisor position. Understand the key responsibilities and required skills, especially the importance of social media support and user engagement.
Tailor Your CV: Customise your CV to highlight relevant experience in social media management, customer support, and any familiarity with virtual reality technologies. Use specific examples that demonstrate your skills and achievements in these areas.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for virtual reality and your understanding of the role. Mention your fluency in English and Spanish, and how your skills can contribute to enhancing user satisfaction at Concentrix.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. Ensure that your typing speed and accuracy are reflected accurately if mentioned, as this is crucial for the role.
How to prepare for a job interview at Concentrix
✨Show Your Passion for VR
Make sure to express your enthusiasm for virtual reality gaming during the interview. Share any personal experiences or projects related to VR that demonstrate your interest and understanding of the technology.
✨Highlight Your Social Media Skills
Since the role involves monitoring social media and engaging with users, be prepared to discuss your experience with various platforms. Provide examples of how you've successfully managed social media interactions or created user-generated content in the past.
✨Demonstrate Your Communication Skills
Fluency in English and Spanish is crucial for this position. Practice articulating your thoughts clearly and confidently in both languages. You might even want to prepare a few key phrases in Spanish to showcase your language skills during the interview.
✨Prepare for Team Dynamics
This role is team-focused, so be ready to discuss how you work collaboratively with others. Think of examples where you've contributed to a team project or helped improve team dynamics, as this will show your ability to thrive in a dynamic environment.
