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For Companies At a Glance
- Tasks: Lead the development and scaling of innovative Workforce Management solutions.
- Company: Join Concentrix, a leader in workforce transformation and innovation.
- Benefits: Competitive salary, remote work options, and opportunities for professional growth.
- Why this job: Drive impactful change in workforce management and shape the future of work.
- Qualifications: Senior leadership experience in Enterprise Solutions or Consulting required.
- Other info: Be part of a dynamic team focused on innovation and client value.
The predicted salary is between 43200 - 72000 £ per year.
The Director of WFM (WaaS) Go To Market is responsible for crafting, implementing, and scaling our Workforce Management capabilities into a distinct, market-leading solution. This role involves developing a comprehensive commercial strategy, from market positioning and solution design to pricing, packaging, and scaling models. You will collaborate closely with Sales, Solutions, Technology, and Enterprise Leadership to embed WaaS as a core value proposition within Concentrix’s growth strategy.
Responsibilities
- Strategic Vision & Market Positioning: Define the WaaS vision, align strategies with enterprise priorities, and identify target segments and high-impact use-cases.
- Productisation & Solution Design: Transform workforce capabilities into well-defined WaaS products and services, ensuring scalability and repeatability.
- Commercial Strategy & Revenue Enablement: Design pricing frameworks, build ROI models, and establish commercial guardrails to drive profitable growth.
- Go-To-Market Execution: Integrate WaaS into GTM strategies, develop sales enablement tools, and support strategic deals with executive sponsorship.
- Client Adoption & Scaling: Develop pilot frameworks, success criteria, and scaling models to ensure smooth client transitions and long-term adoption.
- Technology & Innovation: Shape the WaaS technology strategy, focusing on AI-enabled planning, automation, and workforce intelligence platforms.
- Stakeholder Leadership: Engage with global leadership and build strong cross-functional partnerships to align GTM strategy with delivery.
Essential Experience
- Senior leadership in Enterprise Solutions, WFM, Consulting, or CX/Outsourcing.
- Proven track record in market launch of complex services.
- Strong commercial acumen and executive communication skills.
Desirable Experience
- Experience with workforce platforms, automation, and enterprise analytics solutions.
- Background in solution architecture or management consulting.
- Knowledge of WFM platforms like NICE IEX or Verint.
Be a part of Concentrix and lead the way in workforce transformation. If you are passionate about driving innovation, creating client value, and leading strategic initiatives, we’d love to hear from you! Apply now and make a difference in the future of Workforce Management.
Workforce As A Service (WaaS) Director employer: Concentrix Limited
Contact Detail:
Concentrix Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workforce As A Service (WaaS) Director
✨Tip Number 1
Network like a pro! Reach out to folks in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its WaaS offerings. Show them you’re not just another candidate; you’re genuinely interested in their mission and how you can contribute.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with their needs. Highlight your leadership skills and commercial acumen to make a lasting impression.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Workforce As A Service (WaaS) Director
Some tips for your application 🫡
Craft Your Story: When writing your application, think of it as telling your professional story. Highlight your journey in workforce management and how your experiences align with the WaaS vision. We want to see your passion and how you can contribute to our mission!
Be Specific: Use concrete examples to showcase your skills and achievements. Whether it's a successful market launch or a strategic initiative you've led, we love details! This helps us understand how you can bring value to our team.
Tailor Your Application: Make sure to tailor your application to the job description. Use keywords from the posting, especially around commercial strategy and client adoption. This shows us that you’ve done your homework and are genuinely interested in the role.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss any important updates. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Concentrix Limited
✨Know Your WaaS Inside Out
Before the interview, dive deep into the specifics of Workforce as a Service. Understand the market trends, key players, and how Concentrix positions itself within this space. This knowledge will help you articulate your vision and demonstrate your strategic thinking.
✨Showcase Your Commercial Acumen
Prepare to discuss your experience with pricing frameworks and ROI models. Bring examples of how you've successfully driven profitable growth in previous roles. This will highlight your ability to design commercial strategies that align with the company's goals.
✨Engage with Cross-Functional Collaboration
Be ready to talk about your experience working with various teams, such as Sales and Technology. Share specific instances where you’ve built strong partnerships to achieve a common goal. This will show your capability to lead stakeholder engagement effectively.
✨Demonstrate Innovation and Adaptability
Discuss your familiarity with AI-enabled planning and automation technologies. Highlight any innovative solutions you've implemented in the past. This will illustrate your forward-thinking approach and readiness to shape the WaaS technology strategy.
