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For Companies At a Glance
- Tasks: Take inbound calls, assist customers, and meet sales targets in a dynamic team.
- Company: Join Concentrix, a leading player in the telecommunications industry.
- Benefits: Starting salary of £25,480 plus uncapped bonuses and exclusive discounts.
- Why this job: Make a difference while developing your career in a supportive environment.
- Qualifications: 6 months customer service experience; sales experience is a plus.
- Other info: Full training provided with excellent career development opportunities.
The predicted salary is between 20400 - 29600 £ per year.
Job Title
Inbound Sales Advisor – Site based
Location
Adwick Park, Swinton, Rotherham S63 5NA
Job Type
Full-time, Permanent
Pay
£25,480 per year (plus bonus scheme)
Benefits
- Full training
- Career development opportunities via Concentrix University portal
- Exclusive discounts on sim‑only plans (up to 80% for you, up to 40% for family and friends)
- Exclusive discounts on broadband, mobile, TV channels, and more
- Company pension
- Employee discount
- Sick pay
- Store discount
Job Description
We’re looking for passionate, caring & experienced people to join our Inbound Sales team! The role is based at Adwick Park. You will take inbound calls from customers within the last 6 months of their contracts. Your responsibilities include assisting with retentions, selling additional products and services, and dealing with brand new customers.
Responsibilities
- Manage inbound calls from customers in the last 6 months of contract.
- Assist with retention and upselling additional products and services.
- Handle inquiries for new customers.
Qualifications
- Minimum of 6 months’ experience in a Customer Service role.
- Sales experience is an advantage.
- Clear criminal and credit records.
- Ability to provide references within the last 3 years of employment.
- Computer literate with ability to multitask and use multiple systems simultaneously.
- Team player.
Benefits of Being an Inbound Sales Advisor
- Full training.
- Fantastic career development opportunities and access to Concentrix University portal.
- Exclusive discounts on sim‑only plans and other services.
Equal Opportunity Employment
Concentrix is an Equal Opportunity Employer, and we welcome candidates from diverse backgrounds. All applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
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Inbound Sales Advisor - Site based employer: Concentrix Limited
Contact Detail:
Concentrix Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inbound Sales Advisor - Site based
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Concentrix and their values. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. This will help you feel more confident and articulate when discussing your customer service and sales experience.
✨Tip Number 3
Show off your skills! During the interview, highlight your ability to multitask and use multiple systems. Share specific examples of how you've successfully handled customer inquiries and met sales targets in the past.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to keep yourself fresh in their minds and show your enthusiasm for the role.
We think you need these skills to ace Inbound Sales Advisor - Site based
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service and sales experience. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your achievements!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for the role and why you’d be a great fit for our team. Keep it friendly and professional – we love a personal touch!
Show Off Your Communication Skills: Since you'll be taking inbound calls, it's important to demonstrate your communication skills in your application. Use clear and concise language, and make sure there are no typos – we’re all about attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about us while you’re at it!
How to prepare for a job interview at Concentrix Limited
✨Know Your Stuff
Before the interview, make sure you understand the role of an Inbound Sales Advisor. Familiarise yourself with common customer service scenarios and sales techniques. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Experience
Highlight your previous customer service experience during the interview. Be ready to share specific examples of how you've handled challenging situations or met sales targets. This will demonstrate your capability and give the interviewer a clear picture of what you can bring to the team.
✨Practice Active Listening
During the interview, listen carefully to the questions being asked. This not only shows respect but also allows you to provide more relevant answers. If you're unsure about a question, don't hesitate to ask for clarification—it's better to get it right than to guess!
✨Be Enthusiastic and Personable
Sales roles thrive on personality! Show your enthusiasm for the job and the company. Smile, maintain eye contact, and engage with the interviewer. A positive attitude can set you apart from other candidates and leave a lasting impression.
