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For Companies At a Glance
- Tasks: Take inbound calls, assist customers, and meet sales targets in a dynamic team.
- Company: Join Concentrix, a leading player in the telecommunications industry.
- Benefits: Starting salary of £25,480 plus uncapped bonuses and exclusive discounts.
- Why this job: Make a difference while developing your career in a supportive environment.
- Qualifications: 6 months customer service experience; sales experience is a plus.
- Other info: Full training provided with excellent career development opportunities.
The predicted salary is between 20400 - 29600 £ per year.
Overview
Inbound Sales Advisor – Site based at Concentrix Limited
Location: Adwick Park, Swinton, Rotherham S63 5NA. Full-time, permanent role with a rotational shift pattern. You will work 40 hours per week between 8am and 8pm, Monday to Sunday.
Responsibilities
- Take inbound calls from customers (including those in the last 6 months of their contracts).
- Assist with retentions, sell additional products and services as required, and handle new customer inquiries.
- Provide a high level of customer service while meeting sales targets as part of a team.
What You’ll Need
- A minimum of 6 months’ experience in a Customer Service role.
- Sales experience is an advantage.
- Clear criminal and credit records.
- Ability to provide a reference within the last 3 years of employment.
- Computer literate with the ability to multitask and use multiple systems simultaneously.
- Ability to work effectively as part of a team.
Benefits
- Excellent starting salary of £25,480 per year plus uncapped bonus opportunities.
- Full training and Career Development opportunities via Concentrix University portal.
- Exclusive discounts on SIM plans (up to 80% for you and up to 4 for family and friends) and on broadband, mobile, TV channels, and more.
- Company pension, employee discounts, and sick pay.
About Us
Working with us is more than just a job. It’s work you can feel proud of! We’re looking for passionate, caring & experienced people to join our Inbound Sales team and to work on behalf of one of the UK’s biggest telecommunications companies.
Equal Opportunity
Concentrix is an Equal Opportunity Employer, and we welcome candidates from diverse backgrounds. All applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
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Inbound Sales Advisor - Site based employer: Concentrix Limited
Contact Detail:
Concentrix Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inbound Sales Advisor - Site based
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Concentrix and their values. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. This will help you feel more confident and articulate when discussing your customer service and sales experience.
✨Tip Number 3
Show off your skills! During the interview, highlight your ability to multitask and use multiple systems. Share specific examples of how you've successfully handled customer inquiries and met sales targets in the past.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to keep yourself fresh in their minds and show your enthusiasm for the role.
We think you need these skills to ace Inbound Sales Advisor - Site based
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service and sales experience. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your achievements!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for the role and why you’d be a great fit for our team. Keep it friendly and professional – we love a personal touch!
Show Off Your Communication Skills: Since you'll be taking inbound calls, it's important to demonstrate your communication skills in your application. Use clear and concise language, and make sure there are no typos – we’re all about attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about us while you’re at it!
How to prepare for a job interview at Concentrix Limited
✨Know Your Stuff
Before the interview, make sure you understand the role of an Inbound Sales Advisor. Familiarise yourself with common customer service scenarios and sales techniques. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Experience
Highlight your previous customer service experience during the interview. Be ready to share specific examples of how you've handled challenging situations or met sales targets. This will demonstrate your capability and give the interviewer a clear picture of what you can bring to the team.
✨Practice Active Listening
During the interview, listen carefully to the questions being asked. This not only shows respect but also allows you to provide more relevant answers. If you're unsure about a question, don't hesitate to ask for clarification—it's better to get it right than to guess!
✨Be Enthusiastic and Personable
Sales roles thrive on personality! Show your enthusiasm for the job and the company. Smile, maintain eye contact, and engage with the interviewer. A positive attitude can set you apart from other candidates and leave a lasting impression.
