At a Glance
- Tasks: Connect with customers, understand their needs, and achieve sales targets.
- Company: Join Concentrix, a top-rated company for career growth and customer service excellence.
- Benefits: Enjoy uncapped bonuses, exclusive discounts, and wellbeing support.
- Why this job: Great opportunity to enhance your skills in a supportive and dynamic environment.
- Qualifications: Excellent communication skills and a willingness to learn are essential.
- Other info: Flexible shifts available; full training provided.
The predicted salary is between 20400 - 29600 £ per year.
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Job Description
Customer Service Sales Advisor – Maysfield – On-Site, Belfast
If you’re a friendly communicator who loves connecting with people and asking questions, you might be just the person we’re looking for to join our Team here at Concentrix, where we’ll provide you all the training you need to help customers enhance their digital lives.
plus uncapped bonus and incentives
- An hourly rate of £12.25 (£25,480 per year)
- benefits to match your expertise
- Exclusive discounts on broadband, mobile, TV channels, and more, including family & friends deals
- Access to a generous employee discount portal, saving you up to £1000 annually on groceries, shopping, entertainment, and travel
- Wellbeing support through free access to services that enhance your mental and physical health
- Comprehensive dental plan and priority access to a private GP
- Concentrix was named as a Top Company For Career Growth******
Apply Now
Job Title
Inbound Sales Advisor Belfast
Job Description
Customer Service Sales Advisor – Maysfield – On-Site, Belfast
If you’re a friendly communicator who loves connecting with people and asking questions, you might be just the person we’re looking for to join our Team here at Concentrix, where we’ll provide you all the training you need to help customers enhance their digital lives.
£25,480, per annum plus uncapped bonus and incentives
Benefits Of Being a Customer Service Sales Advisor
- An hourly rate of £12.25 (£25,480 per year)
- benefits to match your expertise
- Exclusive discounts on broadband, mobile, TV channels, and more, including family & friends deals
- Access to a generous employee discount portal, saving you up to £1000 annually on groceries, shopping, entertainment, and travel
- Wellbeing support through free access to services that enhance your mental and physical health
- Comprehensive dental plan and priority access to a private GP
- Concentrix was named as a Top Company For Career Growth******
Responsibilities Of The Customer Service Sales Advisor
- Receiving inbound calls with our customers and establishing their needs and building rapport
- Achieving and exceeding sales, productivity and customer satisfaction targets
- Maintaining and proactively improving sales skills, product knowledge, competitor knowledge and offer management
- Developing relationships with customers and encouraging referrals
- Ensuring accurate information, quotes and pricing information to customers
- Upselling and cross-selling products and services in order to maximise opportunity to retain
- Following all appropriate FSA regulations
To Be a Customer Sales Advisor You\’ll Need
- Have excellent interpersonal and communication skills
- Computer literate
- Have the ability to speedily navigate multiple systems effectively
- Are proficient in English (oral and written)
- Are flexible to work shifts between, 7:45 am – 9 pm from Monday to Friday and 7:45 am – 8 pm on Saturday and Sunday
- Can commit to 100% training attendance to ensure you are fully prepared for your role.
What are you waiting for? We can’t wait to meet you!
Concentrix is an equal opportunity employer
Concentrix is a Disability Confident and equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.
Location:
GBR Belfast – Maysfield
Language Requirements
Time Type:
Full time
If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents
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Seniority level
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Seniority level
Entry level
Employment type
-
Employment type
Full-time
Job function
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Job function
Sales and Business Development
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Industries
IT Services and IT Consulting
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Inbound Sales Advisor Belfast employer: Concentrix Limited Company
Contact Detail:
Concentrix Limited Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inbound Sales Advisor Belfast
✨Tip Number 1
Familiarise yourself with Concentrix and their values. Understanding the company culture will help you connect better during your interactions, showing that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role involves a lot of customer interaction, being able to articulate your thoughts clearly and confidently will set you apart from other candidates.
✨Tip Number 3
Be prepared to discuss your sales experience or any relevant customer service roles. Think of specific examples where you successfully met targets or built rapport with customers, as these stories can highlight your suitability for the position.
✨Tip Number 4
Show enthusiasm for the products and services Concentrix offers. Being knowledgeable about what they provide will not only impress your interviewers but also demonstrate your commitment to helping customers enhance their digital lives.
We think you need these skills to ace Inbound Sales Advisor Belfast
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Inbound Sales Advisor position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service and sales. Use bullet points for clarity and include specific achievements that demonstrate your ability to meet targets.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your communication skills and any experience you have in sales or customer service. Be sure to explain why you would be a great fit for Concentrix.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at Concentrix Limited Company
✨Show Your Communication Skills
As an Inbound Sales Advisor, strong communication is key. Practice speaking clearly and confidently about your experiences. Be prepared to demonstrate how you can connect with customers and ask the right questions to understand their needs.
✨Know the Company and Role
Research Concentrix and the specific role of Inbound Sales Advisor. Understand their services and values, and think about how your skills align with their mission. This will show your genuine interest in the position.
✨Prepare for Common Questions
Anticipate questions related to sales techniques, customer service scenarios, and how you handle challenges. Prepare examples from your past experiences that highlight your problem-solving abilities and success in sales.
✨Demonstrate Flexibility and Commitment
The job requires flexibility in working hours. Be ready to discuss your availability and willingness to adapt to different shifts. Highlight your commitment to attending training sessions fully, as this is crucial for your success in the role.