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- Tasks: Support and secure network infrastructure across EMEA, ensuring optimal performance and security.
- Company: Join Concentrix, a global leader in customer engagement services, dedicated to diversity and innovation.
- Benefits: Enjoy flexible work options, competitive salary, private medical plans, and paid learning days.
- Why this job: Be part of a cutting-edge tech team shaping the future of customer experience in a remote-first environment.
- Qualifications: 2-5 years of experience with Cisco, Fortinet, and Palo Alto; relevant certifications are a plus.
- Other info: Work in a dynamic, supportive culture that values creativity and continuous improvement.
The predicted salary is between 36000 - 60000 £ per year.
At Concentrix, our mission is to be the greatest customer engagement services company in the world, rich in diversity and talent. We believe in doing right by and for people, our clients, their customers, our staff, our communities, and our planet. We cannot achieve this vision without you! If you have an interest in improving business performance for the world’s best brands in over 70 countries spanning 6 continents, we would love to discuss career opportunities with you.
Concentrix provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including private medical plans, competitive salary, retirement savings plans, paid learning days, and flexible workplaces. Specific benefits plans will vary by country/region.
In our Information Technology and Global Security team, you will deliver cutting-edge technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today’s hyperconnected world. You will be part of the technology team that is core to our vision of design, build and run the future of CX. We’re a remote-first company looking to hire the absolute best talent in the world.
The Network Engineer’s role is to support and secure infrastructure throughout the Concentrix EMEA enterprise. This includes planning, installing, configuring, maintaining, supporting and optimizing all network and security hardware software and communication links and involved in the next wave of security offerings. The Network Engineer will report to our Group Manager in Global Network.
Main Responsibilities:- Positive contribution on knowledge transfer, investing extra time and energy to inspire in building more creative and higher performing team
- Network Support scope for EMEA locations on weekly time Monday to Friday, 24x7x365 support with regional on-call monthly rotation
- Provide support framework for our teams and provide in-depth technical support on wide range of Cisco, Palo Alto, Fortigate hardware implementation within Concentrix.
- Design and implement new network and security related products and work with the Core Network team to understand the existing core network, and to ensure new services are integrated correctly.
- Document completed services and perform a handover to other departments for in-service delivery
- Follow Service Transition and Change Control procedures for production platforms and services
- Adherence to all internal policies associated with PCI and ISO27001 certification standards Compliance with our internal client’s procedures - Handling and protection of Our Client information - Reporting of security events - Implementing appropriate procedures
- Network administration of technical changes to the Cisco, Fortinet, Palo Alto hardware and software components
- Perform capacity planning for management reviews of the network overall performance/health
- Keep up-to-date with data and voice security standards and best practices
- Manage Cisco routers & switches, Fortinet, Cisco, Palo Alto UTM firewalls.
- 2-5 years of experience with multi vendors either Cisco ASA, Fortigate, Palo Alto along with additional other vendors hands-on experience
- 2-5 years of experience in core network technologies including Cisco and Fortinet
- 2-5 years of experience with routing protocols including OSPF, EIGRP and BGP
- 2-5 years of experience with Service Level Agreement, QOS.
- 2-5 years of experience with LAN environment including VSS, STP, Stackwise virtual and various trunking protocols and security features, SIP and Voice related services.
- Cisco certification CCNA, CCNP would be advantageous
- Bachelor's Degree
Location: GBR Belfast - Maysfield
Time Type: Full time
Network Engineer II employer: Concentrix Corporation
Contact Detail:
Concentrix Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Network Engineer II
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Cisco ASA, Fortigate, and Palo Alto. Having hands-on experience or even personal projects involving these technologies can set you apart from other candidates.
✨Tip Number 2
Network with current employees or professionals in the field through platforms like LinkedIn. Engaging with them can provide insights into the company culture and the specific challenges they face, which you can address during your discussions.
✨Tip Number 3
Stay updated on the latest trends and best practices in network security and management. Being able to discuss recent developments or innovations in the industry during your conversations can demonstrate your passion and commitment to the role.
✨Tip Number 4
Prepare to discuss your problem-solving skills and how you've handled technical challenges in the past. Use specific examples that highlight your ability to work under pressure and contribute positively to team dynamics.
We think you need these skills to ace Network Engineer II
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in network engineering, particularly with Cisco, Palo Alto, and Fortinet technologies. Use specific examples to demonstrate your skills in network support and security.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for technology and customer engagement. Mention how your values align with Concentrix's mission and how you can contribute to their vision of improving business performance.
Highlight Certifications: If you have any relevant certifications like CCNA or CCNP, make sure to prominently feature them in your application. This will show your commitment to professional development and expertise in the field.
Showcase Problem-Solving Skills: In your application, provide examples of how you've tackled complex network issues in the past. Highlight your ability to think critically and implement effective solutions, as this is crucial for the role.
How to prepare for a job interview at Concentrix Corporation
✨Showcase Your Technical Skills
Be prepared to discuss your hands-on experience with Cisco, Fortinet, and Palo Alto products. Highlight specific projects where you implemented or optimised network solutions, as this will demonstrate your capability to handle the technical demands of the role.
✨Understand the Company Culture
Research Concentrix's mission and values. Be ready to explain how your personal values align with theirs, especially regarding customer engagement and community impact. This shows that you're not just looking for a job, but a place where you can contribute meaningfully.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in real-world scenarios. Think of examples where you had to troubleshoot network issues or implement security measures, and be ready to walk the interviewer through your thought process.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, ongoing projects, and future technology initiatives at Concentrix. This not only shows your interest in the role but also helps you gauge if the company is the right fit for you.
