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For Companies At a Glance
- Tasks: Build strong relationships with global clients and drive strategic account plans.
- Company: Award-winning tech company known for its amazing workplace culture.
- Benefits: Flexible remote work, competitive pay, and bonus potential.
- Why this job: Join a dynamic team and make a real impact in client success.
- Qualifications: Experience in account management and strong communication skills required.
- Other info: Great opportunities for career advancement and personal growth.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Employer Industry: Technology and Services
Why consider this opportunity
- Opportunity for career advancement and growth within the organization
- Flexible work-from-home arrangement available
- Engage with a diverse range of global clients and industries
- Be part of a recognized company with awards for workplace culture and career growth
- Competitive compensation package with potential for bonuses
Responsibilities
- Serve as the primary point of contact for assigned accounts, fostering long-term relationships with key stakeholders
- Develop and execute strategic account plans that align with client objectives and organizational growth targets
- Manage the sales lifecycle for upsell opportunities, from lead generation to proposal development and closure
- Collaborate with internal teams to ensure delivery excellence and alignment on client initiatives
- Maintain and update CRM tools with accurate account data and sales activity
Qualifications
- Proven experience in strategic account management or client-facing roles, ideally within BPO, technology, or enterprise services
- Strong consultative selling and relationship management skills with executive-level stakeholders
- Demonstrated success in managing and growing enterprise accounts and leading commercial negotiations
- Excellent communication skills, both written and verbal, with the ability to influence stakeholders at all levels
- Bachelor's degree in business, marketing, or a related field; MBA is a plus
Preferred Qualifications
- Experience in Content Moderation, Financial Crime & Compliance, Trust & Safety, or B2B environments
- Proficiency with CRM platforms, preferably Salesforce
- Flexibility to travel approximately 20%
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all.
Associate Director, Account Management in London employer: Concentrix - CA
Contact Detail:
Concentrix - CA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Associate Director, Account Management in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you stand out and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your pitch! Be ready to articulate your experience and how it relates to the role of Associate Director, Account Management. Highlight your consultative selling skills and relationship management expertise to impress those executive-level stakeholders.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re all about connecting great candidates with top-tier employers, so let’s make it happen!
We think you need these skills to ace Associate Director, Account Management in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Associate Director, Account Management role. Highlight your experience in strategic account management and relationship building, as these are key for us.
Showcase Your Achievements: Don’t just list your responsibilities; share specific examples of how you've successfully managed accounts or led negotiations. We love seeing quantifiable results that demonstrate your impact!
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon unless it's relevant. We appreciate a well-structured application that gets straight to the point.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Concentrix - CA
✨Know Your Accounts
Before the interview, dive deep into the accounts you’ll be managing. Understand their business models, challenges, and how your potential employer's services can add value. This will show your genuine interest and help you speak confidently about how you can foster those long-term relationships.
✨Showcase Your Consultative Selling Skills
Prepare examples that highlight your consultative selling approach. Think of specific instances where you successfully influenced stakeholders or navigated complex negotiations. This will demonstrate your ability to manage and grow enterprise accounts effectively.
✨Familiarise Yourself with CRM Tools
Since proficiency with CRM platforms like Salesforce is preferred, brush up on your knowledge of these tools. Be ready to discuss how you've used CRM systems in the past to track sales activities and maintain account data. This will show you're prepared to hit the ground running.
✨Communicate Clearly and Confidently
Practice articulating your thoughts clearly, especially when discussing your experience and strategies. Remember, excellent communication is key in this role. Use the STAR method (Situation, Task, Action, Result) to structure your responses and keep them concise yet impactful.
