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For Companies At a Glance
- Tasks: Build strong client relationships and drive strategic account plans for growth.
- Company: Join a recognised tech company known for its amazing workplace culture.
- Benefits: Enjoy competitive pay, bonuses, and flexible remote work options.
- Why this job: Engage with diverse global clients and make a real impact in the tech industry.
- Qualifications: Experience in account management and strong communication skills are essential.
- Other info: Great opportunities for career advancement and personal development await you.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Employer Industry: Technology and Services
Why consider this opportunity
- Opportunity for career advancement and growth within the organization
- Flexible work-from-home arrangement available
- Engage with a diverse range of global clients and industries
- Be part of a recognized company with awards for workplace culture and career growth
- Competitive compensation package with potential for bonuses
Responsibilities
- Serve as the primary point of contact for assigned accounts, fostering long-term relationships with key stakeholders
- Develop and execute strategic account plans that align with client objectives and organizational growth targets
- Manage the sales lifecycle for upsell opportunities, from lead generation to proposal development and closure
- Collaborate with internal teams to ensure delivery excellence and alignment on client initiatives
- Maintain and update CRM tools with accurate account data and sales activity
Qualifications
- Proven experience in strategic account management or client-facing roles, ideally within BPO, technology, or enterprise services
- Strong consultative selling and relationship management skills with executive-level stakeholders
- Demonstrated success in managing and growing enterprise accounts and leading commercial negotiations
- Excellent communication skills, both written and verbal, with the ability to influence stakeholders at all levels
- Bachelor’s degree in business, marketing, or a related field; MBA is a plus
Preferred Qualifications
- Experience in Content Moderation, Financial Crime & Compliance, Trust & Safety, or B2B environments
- Proficiency with CRM platforms, preferably Salesforce
- Flexibility to travel approximately 20%
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all.
Associate Director, Account Management employer: Concentrix - CA
Contact Detail:
Concentrix - CA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Associate Director, Account Management
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, especially since they value workplace culture and career growth. Tailor your responses to show how you can contribute to their goals.
✨Tip Number 3
Practice your consultative selling skills. Be ready to discuss how you've successfully managed accounts and built relationships with stakeholders. Use real examples to showcase your expertise!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re here to support you every step of the way in landing that dream job!
We think you need these skills to ace Associate Director, Account Management
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Associate Director role. Highlight your experience in strategic account management and any relevant achievements that align with the job description. We want to see how you can bring value to our team!
Showcase Your Communication Skills: Since excellent communication is key for this position, ensure your written application reflects your ability to convey ideas clearly and effectively. Use concise language and a professional tone, but don’t be afraid to let your personality shine through!
Highlight Relevant Experience: Focus on your past roles that involved client-facing responsibilities or strategic account management. We’re looking for proven success in managing enterprise accounts, so make sure to include specific examples of how you've achieved this in your previous positions.
Apply Through Our Website: We encourage you to submit your application directly through our website. This not only streamlines the process but also ensures that your application gets the attention it deserves. Plus, it’s super easy to do!
How to prepare for a job interview at Concentrix - CA
✨Know Your Accounts
Before the interview, dive deep into the accounts you might be managing. Understand their business models, challenges, and how your potential employer's services can add value. This will show your genuine interest and help you speak confidently about how you can foster those long-term relationships.
✨Showcase Your Consultative Selling Skills
Prepare examples from your past experiences where you've successfully managed client relationships or led negotiations. Use the STAR method (Situation, Task, Action, Result) to structure your responses. This will demonstrate your consultative selling approach and ability to influence stakeholders effectively.
✨Familiarise Yourself with CRM Tools
Since proficiency with CRM platforms is preferred, brush up on your knowledge of Salesforce or similar tools. Be ready to discuss how you've used these systems in previous roles to manage accounts and track sales activities. This will highlight your readiness to hit the ground running.
✨Ask Insightful Questions
Prepare thoughtful questions that reflect your understanding of the role and the company’s goals. Inquire about their strategic account plans or how they measure success in account management. This not only shows your enthusiasm but also helps you gauge if the company aligns with your career aspirations.
