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For Companies At a Glance
- Tasks: Oversee operations, manage security incidents, and coordinate with clients and teams.
- Company: Join Concentric, a global leader in strategic security and intelligence services.
- Benefits: Competitive salary, pension scheme, dedicated training, and employee assistance programme.
- Why this job: Make a real impact in security management while working with elite professionals.
- Qualifications: Operational experience in security management and IT literacy required.
- Other info: Dynamic role with opportunities for travel and career growth.
The predicted salary is between 35000 - 37000 £ per year.
Are you interested in joining an organization with a global reach? In a world of shifting threats, Concentric is your trusted ally. Powered by elite professionals from military, government, and intelligence backgrounds. If you are passionate about intelligence, risk analysis, threat management, executive protection, security operations, or business resiliency, Concentric may be the organization you’ve been searching for!
Overview
Concentric is a risk consultancy specializing in delivering strategic security and intelligence services. We provide holistic, intelligent security solutions for private clients and corporations globally. Our goal is to be recognized as the most innovative, capable, and trusted Risk Management partner in the world, guided by the core values: Integrity – Collaboration – Relationships – Excellence – Creativity – Results.
Location
Hereford, England, United Kingdom. This full‑time role requires on‑site presence at the Hereford, UK Headquarters and includes occasional travel within the UK and overseas.
Responsibilities
- Communicate with co‑workers, management, clients, and others in a courteous and professional manner.
- Coordinate and provide oversight of all security‑related issues and incidents concerning SPS operations.
- Implement procedures and protocols in the event of an incident or emergency.
- Maintain awareness of future planning requirements.
- Day‑to‑day liaison and planning of tasks with clients, SPS consultants, sub‑contractors, and third parties.
- Provide clients with cost proposals.
- Evacuation coordination as required.
- Manage co‑workers operating within the GRC Operations Room, including administration and management of team roster, overtime, and annual leave requirements.
- Formulate and maintain standard operating procedures for clients.
- Provide a standby point of contact to cover 24/7 for all GRC‑related requirements.
- Facilitate training exercises for clients.
- Monitor all intelligence, travel alerts, and logistical reports to provide timely and accurate guidance to clients.
- Support as required to embed security advisors.
- Oversee training for self and RCs requirements.
- Support the Ops Director Global Assistance as required.
- Undertake any duties as directed by the SPS/Concentric SLT.
Qualifications
- Operational experience based on handling and management of security‑related incidents.
- IT literate, including Word, Excel, and Apple Mac operating systems.
- Small degree of travel away from GRC occasionally required.
Compensation & Benefits
- Employee Assistance Program for personal needs.
- Enrollment into the pension scheme with SPS contributing 3% of salary.
- Credentity Protection – Eclipse Digital Protection by Concentric.
- Free access to our Risk Intelligence Dashboard and GEAR App for 24/7 trusted risk intelligence and remote support.
- Dedicated Security and Intelligence Training Programs for professional development.
- Coaching and Mentoring Opportunities.
Pay Range
£35,000–£37,000 per year.
EEO & Inclusion
Concentric and SPS Global are committed to programs and initiatives that promote diversity, equity, and inclusion. We are an equal opportunity employer and encourage people from all backgrounds to apply. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Data Privacy
Concentric Advisors and SPS Global protect the privacy and security of all applicants. Our GDPR and CCPA policies describe how personal information is handled.
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Program Manager Operations employer: Concentric
Contact Detail:
Concentric Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Program Manager Operations
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at Concentric or similar companies. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by researching Concentric's operations and recent projects. Show us you’re not just another candidate; demonstrate your passion for security and intelligence services!
✨Tip Number 3
Practice your communication skills. As a Program Manager, you'll need to liaise with various stakeholders. Role-play common interview scenarios with a friend to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Program Manager Operations
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Program Manager Operations role. Highlight relevant experience in managing security-related incidents and any operational roles you've held. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills can contribute to our mission at Concentric. Keep it professional but let your personality come through.
Showcase Your IT Skills: Since IT literacy is key for this position, make sure to mention your proficiency with Word, Excel, and Apple macOS in both your CV and cover letter. We want to know you can handle the tech side of things!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at Concentric
✨Know Your Operations Inside Out
Before the interview, make sure you understand the key responsibilities of the Program Manager Operations role. Familiarise yourself with Concentric's services and how they relate to security operations. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
As a Program Manager, you'll need to communicate effectively with various stakeholders. Prepare examples from your past experiences where you've successfully managed communication during security incidents or operational challenges. This will highlight your ability to handle high-pressure situations.
✨Demonstrate Your IT Proficiency
Since the role requires IT literacy, brush up on your skills with Word, Excel, and Apple macOS. Be ready to discuss how you've used these tools in previous roles, especially in managing operations or coordinating tasks. This will reassure them that you can hit the ground running.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities in real-world scenarios. Think about potential security incidents and how you would respond. Practising these scenarios will help you articulate your thought process and decision-making skills during the interview.
