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- Tasks: Provide IT support to primary schools, both onsite and remotely.
- Company: Join an award-winning IT support company based in Watford.
- Benefits: Competitive salary, 25 days holiday, and a performance bonus scheme.
- Why this job: Make a real difference in education while developing your tech skills.
- Qualifications: Interest in technology and good communication skills are essential.
- Other info: Enjoy a friendly work environment with opportunities for personal growth.
The predicted salary is between 20000 - 25000 £ per year.
Location: Watford (Hertfordshire)
Salary: £24K - £29K dependent on experience, knowledge and skills
Job type: Full Time / Permanent
Please note - Reliable access to a vehicle is essential to be eligible for consideration in this field-based support role. You will be required to travel to sites primarily in the South West Herts area.
About Con Ed Ltd
Con Ed is an award winning, successful, small Watford-based business. For the last 20 years, we have been supplying IT Support and Managed Services to primary schools in the area. Our team provides trusted IT management and technical support to over 50 schools, and we are expanding through reputation and word of mouth.
Job Description
As a Junior IT Support Engineer, you would be carrying out all aspects of IT support for local primary schools. This would be onsite, as well as remotely and via phone/email. The role involves monitoring and maintaining computer systems and networks, installing and configuring hardware, diagnosing hardware and software faults and solving technical and applications problems. Another vital part of the job is to develop and maintain a close relationship to our customers. This is a full-time position, visiting 2 to 3 schools daily during term time. Some work can be carried out from home. During school holidays, we work on large projects and installations. We are open to applications from candidates seeking term-time working. Salary will be paid on a pro-rata basis.
The person we are looking for:
- Has a genuine interest and enthusiasm for technology
- Enjoys helping other people and is prepared to go 'the extra mile'
- Has excellent communication and listening skills
- Has strong time-management skills and the ability to set priorities
- Is inquisitive and keen to learn
- Can take direction and work both independently and with team members
- Has good diagnostic skills, a methodical approach and attention to detail
- Experience in IT Support is a definite plus
Location
Onsite at schools in and around Watford (Hertfordshire). Some support tasks can be carried out from home. The ideal candidate will live within 15 miles of Watford.
'Must Have' Practical Requirements:
- Own car
- Full clean driving licence
- Eligible to work in the UK
- We must be able to obtain DBS check for all successful applicants
- You must be able to provide a clear Disqualification Declaration
- DIY skills a definite plus
Technical Requirements
We are looking for someone to be able to make an immediate contribution, ideally with some experience in IT Support, however, initial training will be provided.
Basic Requirements:
- Windows 10/11 professional
- Windows Server 2019/2022/2025
- Active Directory and Group Policy
- General office applications (E.g., MS Office)
- PC Hardware knowledge (replacing hard drives, power supplies etc.)
- Printing Networks (wired and wireless)
- Software installation
- Interactive whiteboards/projectors
- Installation, configuration, and maintenance of the above
Desirable Skills:
- Scripted installations
- Visual basic programming
- PowerShell
- Google G-Suite
- Apple IOS and app management
- MS Office 365
The Rewards:
- Enjoying the feeling of 'making a difference'
- Learning new skills and keeping abreast of the latest technology
- Appreciate a challenge and working for a growing business
- Being a key member of a dedicated team with exceptionally helpful colleagues
- Varied and friendly work environment
- Where it is in line with our business needs, we encourage and support members of our team to develop in other areas of their personal interest
- Salary dependent on experience, knowledge, and skills
- Salary reviewed annually in line with performance and business conditions.
- Discretionary Performance Bonus Scheme
- 25 days holidays (plus 8 bank holidays) p.a. (Full-time)
How to apply
This position requires excellent communication skills; therefore, we will only review CVs from candidates that send a short cover letter and their CV. Unfortunately, we cannot consider applications from anyone not currently living in the UK. If this role sounds like you and you have access to your own vehicle, please apply now! Please click on the APPLY button to send your CV and Cover Letter for this role.
Entry Level IT Support Engineer - IT in Primary Schools employer: Con-Ed
Contact Detail:
Con-Ed Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Entry Level IT Support Engineer - IT in Primary Schools
✨Tip Number 1
Get to know the company! Research Con Ed Ltd and their work with primary schools. This will help you tailor your conversations during interviews and show that you're genuinely interested in what they do.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local tech meetups. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 3
Prepare for practical assessments! Brush up on your IT skills, especially around Windows systems and hardware troubleshooting. Being ready to demonstrate your abilities can really set you apart.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Con Ed Ltd.
We think you need these skills to ace Entry Level IT Support Engineer - IT in Primary Schools
Some tips for your application 🫡
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Make sure to express your genuine interest in the role and how your skills align with what we're looking for. Keep it concise but impactful – we want to see your personality!
Tailor Your CV: Don’t just send out the same CV for every job. Tailor it to highlight your relevant experience and skills that match the job description. We love seeing candidates who take the time to show us why they’re a great fit!
Show Off Your Tech Skills: Since this is an IT support role, make sure to showcase any technical skills you have, especially those mentioned in the job description. Whether it's Windows knowledge or diagnostic skills, let us know what you've got!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into our hands quickly. Plus, it shows us you're serious about joining our team!
How to prepare for a job interview at Con-Ed
✨Know Your Tech Basics
Brush up on your knowledge of Windows 10/11, Active Directory, and basic hardware troubleshooting. Being able to discuss these topics confidently will show that you have a genuine interest in IT and are ready to jump into the role.
✨Show Your People Skills
Since this role involves working closely with primary schools, emphasise your communication skills and your enthusiasm for helping others. Prepare examples of how you've successfully assisted someone with tech issues in the past.
✨Demonstrate Your Problem-Solving Skills
Be ready to tackle some hypothetical scenarios during the interview. Think about how you would approach diagnosing a common IT issue, as this will highlight your methodical approach and attention to detail.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the company culture or the types of projects you'll be involved in. This shows your interest in the role and helps you determine if it's the right fit for you.
