At a Glance
- Tasks: Provide IT support to primary schools, both onsite and remotely.
- Company: Join an award-winning IT support company based in Watford.
- Benefits: Competitive salary, annual reviews, performance bonuses, and 25 days holiday.
- Other info: Dynamic team environment with opportunities for personal growth.
- Why this job: Make a real difference in education while developing your tech skills.
- Qualifications: Interest in technology and some IT support experience preferred.
Location: Watford (Hertfordshire)
Salary: £24K - £29K dependent on experience, knowledge and skills
Job type: Full Time / Permanent
Please note - Reliable access to a vehicle is essential to be eligible for consideration in this field-based support role. You will be required to travel to sites primarily in the South West Herts area.
About Con Ed Ltd:
Con Ed is an award winning, successful, small Watford-based business. For the last 20 years, we have been supplying IT Support and Managed Services to primary schools in the area. Our team provides trusted IT management and technical support to over 50 schools, and we are expanding through reputation and word of mouth.
As a Junior IT Support Engineer, you would be carrying out all aspects of IT support for local primary schools. This would be onsite, as well as remotely and via phone/email. The role involves monitoring and maintaining computer systems and networks, installing and configuring hardware, diagnosing hardware and software faults and solving technical and applications problems.
Another vital part of the job is to develop and maintain a close relationship to our customers. This is a full-time position, visiting 2 to 3 schools daily during term time. Some work can be carried out from home. During school holidays, we work on large projects and installations.
We are open to applications from candidates seeking term-time working. Salary will be paid on a pro-rata basis.
The person we are looking for:
- Has a genuine interest and enthusiasm for technology
- Enjoys helping other people and is prepared to go 'the extra mile'
- Has excellent communication and listening skills
- Has strong time-management skills and the ability to set priorities
- Is inquisitive and keen to learn
- Can take direction and work both independently and with team members
- Has good diagnostic skills, a methodical approach and attention to detail
- Experience in IT Support is a definite plus
Location:
- Onsite at schools in and around Watford (Hertfordshire)
- Some support tasks can be carried out from home
- The ideal candidate will live within 15 miles of Watford
'Must Have' Practical Requirements:
- Own car
- Full clean driving licence
- Eligible to work in the UK
- We must be able obtain DBS check for all successful applicants
- You must be able to provide a clear Disqualification Declaration
- DIY skills a definite plus
Technical Requirements:
We are looking for someone to be able to make an immediate contribution, ideally with some experience in IT Support, however, initial training will be provided.
Basic Requirements:
- Windows 10/11 professional
- Windows Server 2019/2022/2025
- Active Directory and Group Policy
- General office applications (E.g., MS Office)
- PC Hardware knowledge (replacing hard drives, power supplies etc.)
- Printing
- Networks (wired and wireless)
- Software installation
- Interactive whiteboards/projectors
- Installation, configuration, and maintenance of the above
Desirable Skills:
- Scripted installations
- Visual basic programming
- PowerShell
- Google G-Suite
- Apple IOS and app management
- MS Office 365
The Rewards:
- Enjoying the feeling of 'making a difference'
- Learning new skills and keeping abreast of the latest technology
- Appreciate a challenge and working for a growing business
- Being a key member of a dedicated team with exceptionally helpful colleagues
- Varied and friendly work environment
- Where it is in line with our business needs, we encourage and support members of our team to develop in other areas of their personal interest
- Salary dependent on experience, knowledge, and skills
- Salary reviewed annually in line with performance and business conditions.
- Discretionary Performance Bonus Scheme
- 25 days holidays (plus 8 bank holidays) p.a. (Full-time)
How to apply:
This position requires excellent communication skills; therefore, we will only review CVs from candidates that send a short cover letter and their CV.
Unfortunately, we cannot consider applications from anyone not currently living in the UK.
If this role sounds like you and you have access to your own vehicle, please apply now!
Please click on the APPLY button to send your CV and Cover Letter for this role.
Entry Level IT Support Engineer - IT in Primary Schools in Watford employer: Con Ed Ltd
Con Ed Ltd is an exceptional employer, offering a supportive and friendly work environment where you can truly make a difference in the lives of primary school students through technology. With a focus on employee growth, we provide opportunities for learning new skills and encourage team members to explore their personal interests, all while enjoying a competitive salary and benefits package. Located in Watford, our small but dedicated team thrives on collaboration and innovation, making it an ideal place for those passionate about IT support in education.
StudySmarter Expert Advice🤫
We think this is how you could land Entry Level IT Support Engineer - IT in Primary Schools in Watford
✨Join IT Consulting Meetups
Check out local IT consulting meetups or tech conferences in your area. These events are golden opportunities for us to network, meet potential employers, and pick up insider tips about what's happening in the industry. Plus, you might even get a chance to introduce yourself directly to recruiters from companies like Con Ed Ltd!
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✨Use University Resources
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✨Showcase Your Skills with Projects
Start building a portfolio of relevant projects or case studies, even if they’re just personal or academic. Showcasing our skills in a tangible way can really impress potential employers. When we apply, let's make sure to highlight these projects in our applications to make us stand out in the crowd!
We think you need these skills to ace Entry Level IT Support Engineer - IT in Primary Schools in Watford
Some tips for your application 🫡
Highlight Your Tech Skills:In the IT consulting world, it’s super important to showcase your technical skills. Make sure your CV lists relevant programming languages, tools, or platforms you’re familiar with. If you've done any coursework or certifications related to cloud services or software development, weave those into your application!
Showcase Problem-Solving Abilities:IT consulting is all about solving problems for clients, so make your cover letter pop by including examples of how you've tackled challenges in the past. This could be from school projects, internships, or even personal projects. Let us know how you approached the problem and what the outcome was!
Tailored CV for Entry-Level:For an entry-level position like this, keep your CV concise and focused. Highlight your educational background, relevant projects, and any internships or practical experience. Use bullet points to keep it easy to read, and don't hesitate to include your university or any relevant coursework that shows your potential!
Express Enthusiasm in Your Application:As you're starting in your career, it’s vital to convey your eagerness to learn and grow. In your cover letter, mention why you’re excited about the role at Con Ed Ltd and how it aligns with your career aspirations. We love seeing candidates who are genuinely passionate about the field!
How to prepare for a job interview at Con Ed Ltd
✨Master the Basics of IT Consulting
Since you're aiming for an entry-level position in IT consulting, make sure you've got a solid grasp of fundamental consulting concepts and frameworks. Brush up on your problem-solving techniques and prepare to discuss how you would approach real-world IT challenges - the interviewers will want to see your analytical thinking in action!
✨Get Comfortable with Tools of the Trade
Familiarise yourself with common tools and software used in IT consulting, like project management software and data analysis tools. Being able to mention your experience (or even a hypothetical example) with these can give you an edge and show that you're prepared to hit the ground running at Con Ed Ltd.
✨Show Your Willingness to Learn
As this is an entry-level role, employers like Con Ed Ltd will be keen to see your eagerness to grow. Prepare to discuss your learning journey, any certifications you've pursued, or industry-relevant projects you’ve tackled during your studies – it’ll highlight your motivation and potential!
✨Prepare for Scenario-Based Questions
IT consulting interviews often include scenario-based questions to test your problem-solving and critical thinking skills. Think of a couple of past group projects or internships where you faced challenges and how you overcame them. This demonstrates not only your technical prowess but also your teamwork and communication skills.
