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For Companies At a Glance
- Tasks: Join a team to create user-centered services for high-profile projects in various domains.
- Company: Be part of a multidisciplinary User Centred Design Capability focused on impactful digital services.
- Benefits: Enjoy a hybrid work model with 4 days onsite in London and opportunities for professional growth.
- Why this job: Make a real difference in sectors like education and healthcare through innovative user research.
- Qualifications: 3+ years in user research, skilled in qualitative and quantitative methods, and excellent communication.
- Other info: Ideal for self-starters who thrive in fast-paced environments and enjoy creative problem-solving.
The predicted salary is between 36000 - 60000 £ per year.
This role is a permanent position.
Location: Full time, Hybrid – 4 days per week onsite in London
Clearance: DV
Description
The client is looking for a User Researcher to join our multidisciplinary User Centred Design Capability, creating user-centred services for high profile customer programmes.
As a User Researcher, you could be working on a wide variety of project phases and domains. Whether it’s a rapid discovery phase for a new education product, usability testing a critical regulatory service, or providing wide-reaching insights to inform a full-scale business transformation in the healthcare sector, you’ll be working at pace to deliver research and recommendations that make a difference to digital services.
About You:
- 3+ years commercial experience in user research; this might have been as a dedicated user researcher or conducting user research as part of your role within a user centred design or service design team.
- Experience of using different user research methods (qualitative and quantitative) to gather insights on users and their behaviours.
- Ability to link research aims to the bigger picture, a project’s goals, or a customer’s strategic objectives.
- Confidence in developing and communicating research of core user research artefacts such as user needs, personas, journey maps, service blueprints and insights reports.
- Ability to explain your findings compellingly, develop effective relationships, and manage challenging stakeholders.
- Self-starter, proactive approach, drive, and energy.
- Creative and innovative in the way you work.
- Excellent communication and presentation skills.
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User Researcher employer: ComXps
Contact Detail:
ComXps Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land User Researcher
✨Tip Number 1
Familiarize yourself with various user research methods, both qualitative and quantitative. Being able to demonstrate your experience with these methods during the interview will show that you can gather valuable insights effectively.
✨Tip Number 2
Prepare to discuss how your research aligns with broader project goals or strategic objectives. This will highlight your ability to connect user needs with business outcomes, which is crucial for this role.
✨Tip Number 3
Practice explaining your findings in a clear and compelling way. You might be asked to present your research insights, so being able to communicate effectively will set you apart from other candidates.
✨Tip Number 4
Showcase your proactive approach and creativity in problem-solving. Think of examples where you've taken initiative in past projects, as this aligns well with the self-starter qualities they are looking for.
We think you need these skills to ace User Researcher
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the User Researcher position. Make sure you understand the key responsibilities and required skills, as this will help you tailor your application effectively.
Highlight Relevant Experience: In your CV and cover letter, emphasize your 3+ years of commercial experience in user research. Be specific about the methods you've used and how they relate to the projects mentioned in the job description.
Showcase Your Skills: Demonstrate your ability to create user needs, personas, journey maps, and insights reports. Include examples of how you've communicated findings and managed stakeholders in previous roles.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also reflects your proactive approach and creativity. Use this opportunity to explain why you're passionate about user research and how you can contribute to the company's goals.
How to prepare for a job interview at ComXps
✨Showcase Your Experience
Be prepared to discuss your 3+ years of commercial experience in user research. Highlight specific projects where you utilized different research methods and how those insights impacted the project outcomes.
✨Link Research to Business Goals
Demonstrate your ability to connect research aims to broader project goals or strategic objectives. Prepare examples that illustrate how your research has informed decision-making in previous roles.
✨Communicate Findings Effectively
Practice explaining your research findings clearly and compellingly. Use visuals like personas or journey maps to support your narrative, and be ready to discuss how you’ve managed stakeholder relationships in the past.
✨Emphasize Your Proactive Approach
Convey your self-starter attitude and proactive approach during the interview. Share instances where you took initiative in your research processes or contributed creatively to problem-solving.
