Infrastructure and Cloud Engineer

This role is a permanent position.

Clearance: SC

Location: Remote position – travel could be once a month to the London office to spend time with the team.

Description

This role supports Internal and Developer IT systems, covering infrastructure and cloud platforms working with project and support teams.

Responsible for the resolution of Incidents and Major Incidents escalated from the Service Desk within agreed SLA’s.

Work closely with the Problem Manager(s) in identifying and resolving the root cause of incidents, providing permanent solutions or acceptable workarounds.

This is a hands-on role; therefore, provide expert hands-on resolution across multiple customer platforms with a variety of technologies spanning On Premise, Private and Public Cloud hosting.

Technical Skills

1. Commercial Experience within Azure critical
2. Windows Server 2012 R2, 2016, 2019 and 2022 based systems including DNS, DHCP, IIS, NPS, RDS, DFS, GPO.
3. Active Directory with multiple forests and forests with multiple domains
4. Troubleshoot basic problems in MS SQL
5. Office 365 tenant setup and configuration to best practice
6. Microsoft Azure, IaaS, PaaS and Identity management (EntraID)
7. Virtualisation Technologies (VMware, Hyper-V)
8. SAN and Clustering technologies (Dell and HP SANs)
9. Resilient systems, both locally and geographically
10. Microsoft System Centre (SCOM)
11. Backup Technologies (E.g Veeam, DPM, Commvault)
12. Infrastructure as code implementations (Terraform, Bicep)
13. Be able to manage basic firewalling such as Fortigate and Sophos
14. Write technical changes and implement where required
15. Experience with scripting technologies for automation such as PowerShell
16. Familiarity with a variety of compliance and security frameworks

#J-18808-Ljbffr