At a Glance
- Tasks: Provide top-notch customer service and manage stakeholder relationships effectively.
- Company: Join a government client with a focus on operational excellence.
- Benefits: Competitive salary, travel expenses covered, and potential for contract extension.
- Other info: Dynamic role with opportunities for travel and career growth.
- Why this job: Make a difference in customer service while developing your professional skills.
- Qualifications: Strong communication, numeracy skills, and proficiency in MS Office required.
The predicted salary is between 30000 - 40000 £ per year.
Salary: £To be confirmed on application (our client has asked for this not to be advertised).
Location: Stafford – at least 3 days per week. This role may involve occasional travel on detached duty to other Business Units. Sealand – Usually once per month but initially likely once per week. Expenses paid for travel to other locations but not to base site.
Contracting Authority: Government Client
Contract Length: 6 months. Possibility of extension
Clearance: SC
Top 3 Evaluation Criteria- Excellent communication and stakeholder management skills
- Proficient in MS Office, particularly Excel and PowerPoint
- Strong Numeracy skills with the ability to manage and analyse operational data
- Able to demonstrate team working skills
- Strong customer service and account management experience
- Numerate with the ability to manage and analyse operational data (Min level GCSE maths)
- Proficient in MS Office, particularly Excel and PowerPoint
- Excellent communication and stakeholder management skills
- Ability to work independently and take ownership of delegated responsibilities
- Strong organisational skills with attention to detail
- Ability to influence, negotiate, and challenge constructively
- Experience working with operational delivery or commercial environments
- Understanding/awareness of contracts, procurement, or commercial processes
Customer Service Officer - 14930 in Stafford employer: Comxps Ltd
As a Customer Service Officer with our esteemed government client in Stafford, you will be part of a supportive and dynamic work culture that values excellent communication and teamwork. The role offers competitive remuneration, opportunities for professional growth, and the chance to engage with various business units, enhancing your skills and experience in a meaningful way. With a focus on employee development and a commitment to fostering a collaborative environment, this position is ideal for those seeking a rewarding career in public service.
