Service Desk Analyst – 13627 in Norwich

Location: Norwich, Monday – Friday between the hours of 0800-1800

Contracting Authority: Government Client

Contract Length: 02/01/2026 until 31/03/2026

Clearance: No DBS required

Essential

• Diploma Certificate in IT or equivalent knowledge/ experience.
• ECDL or equivalent knowledge.
• Working knowledge of MS Windows Operating Systems
• Working knowledge of LAN, WAN, wireless networking, and structured cabling topologies.
• Working knowledge of MS Office applications.
• Previous working knowledge and experience Supporting IT systems.
• Able to communicate technical information to non technical staff in a way they can understand it.
• Ability to concentrate and deal with unpredictable interruptions.
• Able to communicate well with staff at all levels of the organisation and show tact and discretion.

Our dedicated team would be pleased to discuss in more detail how we may be able to help.